Comments on: Success with product reviews

By: ecommerce solution

ecommerce solution — Wed, 14 Dec 2011 16:43:06 +0000

another great way to increase customers reviews is to promote it through your social media sites. i’ve seen this produce great results.

By: Larry

Larry — Fri, 25 Mar 2011 16:01:22 +0000

My experience with Shopping Cart Elite has been very good. I’ve been impressed with the many tutorials provided to get me through all aspects of setting up my website http://www.LBsWheelsandTires.com. The back office used to run your store is very straightforward and easy to use.

They also provide many other tools and tutorials on how to manage and market your websites. The best feature in my opinion is the ease and speed of adding products to my site.

By: Mark

Mark — Wed, 14 Oct 2009 14:20:20 +0000

Basically, yes. Anything that is just an outright flame gets deleted. A well written bad review will definitely get approved, but a “OMG THIS IS THE SUCK” or a long angry rant will be deleted.

Same as this site – both the reviews section and the blog comments. More than happy to approve contradicting, negative or critical comments, but sometimes I get long ranty comments from people angry with a vendor and looking for revenge. They are deleted.

By: TotalVac

TotalVac — Wed, 14 Oct 2009 13:00:04 +0000

Do you post all reviews? The good and the bad?

By: Heather Elmer

Heather Elmer — Thu, 02 Apr 2009 17:15:21 +0000

I would be very interested in learning a bit more about your success. We are looking to increase our customer reviews. We do get the occasional review, but not a substantial number. Do you have a sample of the email? And perhaps some pointers? Thanks!

By: Justin Palmer

Justin Palmer — Fri, 20 Feb 2009 03:39:21 +0000

I have had a similiar experience. We can’t expect customers to take the time to come back to our site, and find the product they bought to review it. The email reminder is the simplest and easiest way to solicit reviews.

I found by allowing customers to review all the products on one page (instead of reviewing them directly on the product page) the odds are even greater that you’ll get a decent number of reviews.