| User reviews |
Reviewed by: Larry
"The products this company produces are riddled with poor quality. Go search on stackoverflow.com to see what credible developers think about the product. When we say 'buggy' we mean critical features just. don't. work. Ask them about it and you'll be ignored. Ask on their forum and it will be ignored. Or deleted. Repeat: More often than not you will be completely ignored by their support staff.
The code is a ghastly, muddled affair with no convention or standard in mind. These people are still living in the mid-to-late 90s when IT was full of unscrupulous chiselers. And, apparently, when people buried UI code deep in business logic classes (who does this??). They utilize some of the more advanced features of ASP.NET, but completely forget about the fundamentals of good coding. Their code doesn't work, they don't test, the architecture is a nightmare of incompetence. Making simple modifications becomes a chore (I've made many). It's basically a developer nightmare.
Finally, their management is governed by childish tactics, including the famous ignoring sprinkled with outright fabrications (note: if you aren't actually DONE with code you're working on, don't sell it to consumers. Geez.). Version 9 is a pile of slow junk with many bugs. The MultiStore application they advertise on their front page? It doesn't work! For anyone. They are selling software that doesn't operate at the most basic level! Honestly, I wouldn't believe it if I hadn't experienced it myself.
You've been warned. Their days are numbered. There are too many people who take the craft seriously. Like so many others, I wish I could go back in time. I would've made a U-turn.
"
 
Review date: July, 2010 Version reviewed: 7.0
Reviewed by: ADNSF User
"Unless you can afford to hire an IT department to get this working, DO NOT BUY this software.
It looks like a great deal, ~$1300.00 for a fully functional cart, however you will need to pay around $5,000 to actually get it working and couple of thousand for skin.
Getting it installed is a horrible experience, the hosting company installed it and still there were issues, not small issues but getting major parts to work is proving impossible.
This software is sold "as-is", you are stuck with it. If they offered a 30 day guarantee I would ask for money back in a second.
I can see that there is a lot of functionality, this cart shows promise but it is horribly buggy and it seems like everytime you log in there is an error.
"
Review date: May, 2010 Version reviewed: 7.0
Reviewed by: Gregory
"Customer support is outside of this country (at least partially), not much helpful. Code is terrible, staff is arrogant, ANY support is $175. Company charges $300/year for upgrade contract without issuing any upgrades, etc. My opinion - go elsewhere, if you want to avoid all kinds of trouble. "
Review date: February, 2010 Version reviewed: 7.0
Reviewed by: John
"Reasonable software for simple sites with retail customers only. Abysmal customer service, and company repeatedly demonstrates lack of morals. Ignore the hyperbole and self-promoting that exists all over the web. forums.aspdotnetstorefront.com is extremely censored, more so than any other forum or online community I have ever seen. Censorship of any question regarding bugs are deleted without explanation or consideration of the quandary customer is left in.
Avoid cheapest version of the software, since it provides zero ability to customize any logic."
Review date: December, 2009 Version reviewed: 7.0
Reviewed by: john
"Trust me when i say listen to ALL the BAD reviews about this shopping cart company they are all true. Even worse off watch out for the Forums they so proudly praise in their sales pitch its a load of hogwash. If you have any problem which they dont want to answer they will delete your question from the forum because they know its a bug in their cart. Just a very very bad company to do business with. If i had the money i sue this company for every penny and make sure they never do business again."
Review date: October, 2009 Version reviewed: 7.0
Reviewed by: Samuel
"When i purchased asdnsf i thought it is good to start with new ecommerce but when i downloaded from their website the source code i recd very bad...i m not able to configure this project because of various missing files, dll, etc...i waste my $994, when i go to support section that are paid service which is very costly...
"
Review date: June, 2009
Reviewed by: ASPUser
"I used this software in a previous company, so this was my first choice for my new company. I have regretted that decision for months now. We have experienced so many issues with the company including horrible customer support, their upgrades crashed our site, they sent us files to fix the crash that had even more errors in them and caused permanent problems that they never were able to fix, there are coding problems with the site map, etc. I cannot emphasize how bad their customer support is. I have spent hours trying to explain basic problems to them, without getting answers. They have a bunch of programmers answering the support questions and cannot explain things to someone below their level of expertise. If you are not extremely technical, do not purchase this software. I have had to pay thousands of dollars to have someone fix the problems we've experienced with this platform. Also, both at my last company and with my new company, settings in the software periodically revert to the default settings without anyone touching them. This resulted in several problems with the site and days to figure out. Bottom line, don't waste your money on this unless you are a programmer and will never need to speak to anyone for support post purchase. "
Review date: June, 2009
Reviewed by: Sue
"This is our first experience using ecommerce software, and we've been very pleased with the product. The features are full, and they are continually updating the product. Customer support is great, with fast turnaround, and very helpful with both technical issues and specific feature questions. Their user forums seem to cover almost every topic we've looked for. Definitely recommend!
"
Review date: September, 2008
Reviewed by: DG
"Great product! We intially messed around with their demo on our local PC, ended up buying it and using it for a year and counting. It's easily the best turn-key product we've used in about 10 years of experience!
We're using the current version of ASPDNSF ML and it's working *very* well for our needs. The product has enough features that it lets us do a lot of different things should we need to. For example, we can use real time shipping quotes, or switch the system over to a pre-determined flat rate shipping.
Setup is relatively easy and performance thus far has been excellent. This is a product we're going to use for as long as we can. They've been receptive to most of the feature requests I've sent in.
Support community is excellent. There is a good knowledgebase and an excellent peer forum. Another good quality here is the tech support. I've sent stuff in at 3am and received quick replys. I've sent really annoying/misguided questions and they've always been patient and helpful."
Review date: September, 2008
Reviewed by: Rod
" I have been developing a customised solution for a client who required some features that are not available out of the box in any e-commerce solution we have found. As a developer I have found AspDotNetStorefront extremely flexible in its design and have been able to integrate my customer needs seemlessly. My client has handled the design changes and customised the application to suit them without my support and they have been very happy with the result. The cleaver XML model enables design and layout changes without the need for a fully fledged programmer which has saved them money and me a lot of headaches. I'm very surprised to see poor reviews on support, I have always found both the forums and official support to be very helpful and most importantly for me "prompt". I had originally started with another solution and changed to AspDotNetStorefront due to the previous alternatives poor support. I am so happy I made the change to AspDotNetStorefront.
"
Review date: July, 2008
Reviewed by: User
"This cart functions fairly well, once you get it up and running, but don't expect easy upgrades or changes!
I've been using this ASPDontnetStoreFront for over two years - started with the Pro version 5.x and set it up to run our store. Took about 3 months to work out issues with Chase Paymentech and to establish a few basic reports and exports which it lacked.
This winter, we upgraded to ML version 7.x - took more than 3 months and required support from a dedicated programmer and an outside consulting firm.
Now, just a few months later, they've advised me they have a major security breach in the software and advise me to upgrade with patch. They won't provide any support to help integrate this fix, and directed me back to an oustide developer - probably looking at several thousand dollars.
Bottom line - Unless you have adequate internal support to handle the upkeep of this cart, it's not going to pay off in the long run. I've invested quite a lot of time and money into the cart and now I have to shop for a simpler solution.
As a very experienced user, I can't reccomend this cart."
Review date: May, 2008
Reviewed by: Jeff
"This is a good cart, as long as you don't have too many needs or questions. I've been using Pro and Now ML versions for about 18 months. Once you start to press the features, it gets complicated very quickly and the support has not been very good. During initial setup, we had many problems communicating with our merchant bank, expecially on refunds. I'm in the middle of an upgrade, and it's going so poorly, I'm reading reviews for other shopping carts!"
Review date: January, 2008
Reviewed by: RB
"I am a ASP.NEt developer and asked a simple question about the DB schema for a particular table and got the follwoing reply back:
"We don't provide that type of information on the DB or the code. We don't do any kind of information hiding or anything in the DB, it's all accessible, you should be able to look at the table and the code and get the info you need."
Gee thanks - We paid close to $1,000 for the package and them we pay for ongoing tech support and this is what I get?!?!"
Review date: October, 2007
Reviewed by: FSO Tech
"While developing FilingSuppliesOnline.com powered by ASPDOTNETSTOREFRONT ML we had a few issues to work through in the beginning. It has since delivered beyond our expectations."
Review date: September, 2007
Reviewed by: Ernesto Saladrigas
"I haven't seen a better shopping cart than this one. It's easy, fast and scalable. Check it out at BabyDirect.com"
Review date: March, 2007
Reviewed by: Glenn
"I've spent five months trying to get my ASPDNSF site to work. They have a major issue of some sort with PayPalPro and I'm getting bounced back and forth between ASPDNSF tech support and my web host's tech support (which was the host recommended by ASPDNSF). Their tech support is lame. I'm a developer, so I hate to see what the average small business owner has to do to get this working. I even enlisted the aid of one of their approved consulting firms and they couldn't figure out why the site won't work. I'm not saying anyone else will have my particular issue, but be aware that their tech support does little to help you resolve problems. Seems like it's only a couple of guys doing the support and they're probably overworked."
Review date: March, 2006
Reviewed by: Heather
"We just recently started using ASPDOTNET Storefront for a few of our clients. And, not only does the application satisfy our client's needs and more, the customer service is wonderful! I would strongly recommend this product to anyone looking for a shopping cart with great functionality, features and flexibility to meet client-specific needs. Again, my greatest experience has been the customer service. They are very quick to respond and wonderful to work with."
Review date: March, 2006
Reviewed by: Mike
"I have been using this product for 6 month and it keeps getting better every month. It has gone from good to great under this period. Working on both ASP.NET 1.1 and 2.0. Their XMLPackage for the store is great feature and makes it easy to customize the layout and integrate your own functions.
I give this product a 4 of 5 beacuse of the admin area. But I know that they are working on updating this part as well. But even with a 4 of 5 this cart is the best there is for that price. (even if you compare with cart´s that cost 3-4 times this is still the best cart I have tested).
"
Review date: February, 2006
Reviewed by: Paul
"For the price, you can beat the built-in features of this cart. Any shortcomings in the software are made up for by the responsive staff, who actually care about the carts that are deployed, doing everything they can to keep their customers happy. We've used it for five separate projects and are working on number six!"
Review date: February, 2006
Reviewed by: Chris
"This was the first store, http://www.pdaxxstore.com, for me to develop so naturally i did a LOT of tire kicking. Trial after trail was litering my server and one stuck out amoung them, AspDotNetStorefront. Out of the zip file it was running in 10 minutes. I've read some of the reviews here and can say i dont agree. The software is VERY flexible and "scaleable" yet intuitive. The staff has always been responsive to my inquiries and i probably shouldnt say this but Rob even made a small change for me in functionallity to suit my needs. Bottom Line, If i had to choose again, i would make the same decision! I will continue to upgrade and grow with AspDotNetStorefront. "
Review date: February, 2006
Reviewed by: Chris
"This cart has been a total lifesaver as it has allowed me to develop a totally operational shopping cart in nothing flat. The ease of use, endless possibilities for customizing pages, and fantastic support makes this cart the most valuable shopping cart on the market.
If you need a cart that will get you up and running and allow room to grow... This is the cart."
Review date: January, 2006
Reviewed by: MBR
"I have reviewed quite a number of e-store web apps and was quite satisfied with ASPDotNetStoreFront. I have abandoned DNN for ASPDotNetStoreFront! This e-store app is just much more stable than all other products out there. Customization may be a little confusing at first but once you learn more about the source code, there's nothing you can't do with ASPDotNetStoreFront! I would highly recommend this product to everyone!"
Review date: January, 2006
Reviewed by: Sean - Canada
"We initially purchased the storefront back in March of 2005 and for the better part of a year have seen what it can accomplish and compare it to other available packages / and code (you get the complete source code). I don’t want this review to sound like a sales pitch, but ASPDOTNETSTOREFRONT is by far a great example of a robust and highly extensible application. XML / C# / VB.NET / ASP.NET 2.0 / SQL 2005 (to name a few) are some of the up-to-date technologies that are being utilized to render the apps strong performance and robustness. Compared to other storefronts on the market, you will be hard pressed to find such a full-featured app at a great price with no monthly fees. Fully and infinitely customizable aspects of this ASP.NET application (in both C# and VB.NET) gives you complete control either directly through the source code, or through the admin control panel. While there is room for growth and development, you never feel as though the software has reached a plateau. The development team continually rises to the challenge of delivering new versions, builds, add-ons and enhancements on a very regular basis…not just access to BETA software but ALPHA builds for you to familiarize yourself with before the app is launched as well. Community supported forums always turns the gears in continued development and discussion at all levels of the storefront. Just my 2 cents. 5/5"
Review date: January, 2006
Reviewed by: Ryan
"This shopping card has all you could want! The feature list is huge and on top of that they have great support. The team as ASPDNSF helped me all the way through the process of setting up my store!"
Review date: January, 2006
Reviewed by: Craig
"We've made tons of money using this applications. Having used several other carts and systems, ASPDotNetStoreFront is by far the best. We started selling on the Internet in 1999 and struggled through the early shopping cart, security certificate, back-end systems troubles on our own. We then tried a few other systems and had little success. Finally we got on to a winning system in 2004 with ASPDotNetStorFront. Most shopping carts will build a store for you. But other systems don't take into account Internet marketing, email marketing, mailing list management, search engine optimization, bulk discounts, customer rewards, and much more, but all of this is included for FREE with ASPDotNetStoreFront. Our search engine rankings have skyrocketed along with our profits. Top notch support, too many features to mention and a truly responsive staff all make ASPDotNetStoreFront a winner. If you want a system that will MAKE YOU MONEY, ASPDotNetStoreFront is THE BEST."
Review date: January, 2006
Reviewed by: Brian
"I have used several different carts from the free ones to the $1200.00 ones but these guys are on the cutting edge, their not stuck in satisfied mode like the other guys, if it doesn’t do it now it soon will."
Review date: January, 2006
Reviewed by: JR
"This is an awesome product which keeps getting better and better. I have plenty of friends with e-commerce sites that paid anywhere from double to triple of what I have and do not have half of the features or one quarter of the service. I strongly recommend this to anyone interested in setting up an e-commerce site!"
Review date: January, 2006
Reviewed by: Don Ed Hardy
"This is the best shopping cart on the market. After reviewing a dozen products, we found products in the $15,000+ range that didn't do half of what ASP.net Storefront does. Their support, customization and assistance has made all the difference in the world. We're very sorry if competitors knock it down, maybe if they just improved their software they wouldn't have to do such things! Remember, no storefront package is out of the box for any business. Every package needs customization and setup. ASP.net worked with us night and day to be sure that the implementation was smooth. Many thanks from www.edhardyshop.com!"
Review date: January, 2006
Reviewed by: ScottyMeBoy
"For the naysayers out there, get real! This is one of the best tools on the market and you get the source code to boot! I am but a small biz man, know enough SQL to be dangerous, with ASPDNSF, I am safe as I dont need to know how to code! It is all done for me by Rob and the Boys there! Try having the 'others' listen to your needs and then put revisions out to give YOU what you want! WON'T HAPPEN! I have been there. Great tools, great app, you cant go wrong!"
Review date: January, 2006
Reviewed by: William
"We moved our web store from another shopping cart to ASPDotNetStoreFront about Aug ‘05. We considered this dissension long and hard before going through the pain of moving our 6K item store to a new shopping cart package, but after making the move we have found the decision to be one of the best moves we ever have made.
From my experience this is the most customizable package, on both the front and back end, of any cart available with out spending thousands of dollars. The support for both standard and custom futures is excellent. Google also seems to love the site maps. Just the increase in Google indexed traffic has more than paid for the license.
We are currently using version ML 5.9
To it live go to wescotools.com
"
Review date: January, 2006
Reviewed by: MOD
"ASPDNSF is by far the best shopping cart I've ever seen. Those of you saying negative words about it may not truly understand what ASPDNSF is!!! The best thing about it is EASY TO USE! It offers many useful features a small business needs to do eCommerce online! Through the ADMIN site you can customize your online presence by turn on/off over 300 features without modifying a single line of code. If you only want to sell 5 products, you can buy ASPNDSF standard version. If you have 50,000 products to sell internationally then you should buy ML version. ASPDNSF is the best return on investment."
Review date: January, 2006
Reviewed by: Red
"Wow, the features for this product are great. it is not the easiest to learn, but for the price and feature set and FULL source code, it saved my ass on a couple projects. I was never stuck, and could always tweak the code to do anything our client, who was VERY picky needed. With other carts I've tried, this would have been several thousands of dollars in mods that I would have had to pay THEM for, instead of paying myself. Thanks ASPDNSF. Keep up the good work."
Review date: January, 2006
Reviewed by: Kelly
"After spending $1400 on 'that other cart, which we trashed because it was a bad joke' and demo-ing more than a dozen shopping carts so we didn't make the same mistake twice, we purchased this one. I have to say that if you are looking for a cart that has features which are only available from development companies charging $50,000, this is the one. Built on MS SQL 2005, .net 2.0, using a patent-pending XML/XSL rendering engine, this is state-of-the-art. Source code for VB and C# are included. It has all the features we needed to create an incredible, dynamic and engaging customer-friendly site, including product configurations (kitting) and product 'packs,'built in polls, the ability to allow customers to choose whether to register to checkout, swatch color image changing, photo galleries that your customers can participate in, gift registry, wish list, tell a friend, reviews, subscription based content, and so many more features, some of them absolutely unique. They have gift certificates in beta right now. They are working to complete an integration with an incredible ERP product that allows us small merchants to employ tools and techniquest that the big companies have, to truly compete on a bit better playing field. How many times have you wished you had something better than Quickbooks to run your business? Well, with this cart and that ERP system, you can do it right.
This team is always working to create the next great thing, which probably explains why the user guide is not as good as it should be, and they are always juggling to keep up with all the configuration questions and assist with upgrades; everything is always evolving to the highest levels of possibility. If you're looking for a simple, easy to use low-tech cart, you'd better find something else, or be prepared to pay one of the many excellent developers available through this company to do it for you. If you are looking for the best feature-set and most current technology, the ability to totall"
Review date: January, 2006
Reviewed by: Klaus
"Have allot of bugs, the admin site is terrible, have no support for editing orders, no multi currency"
Review date: January, 2006
Reviewed by: Chris O'Brien
"We purchased this cart to build a simple 5 product store. After looking at all the spaghetti code and replace functions used for everything we abandoned it."
Review date: January, 2006
Add your own review |