X-Cart Gold
Review this cart!
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| Company name |
X-Cart |
| Product name |
X-Cart Gold |
| Version |
4.1.10 |
| Sample customer sites |
http://www.knex.com
http://www.pixellogo.com
http://www.thecigarhumidor.com
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| Price |
$US229 |
| Average review score |
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| User reviews |
Reviewed by: Simon
"X-Cart is definitely one of the most comprehensive carts out there. The reason for 4 stars instead of 5 is the skinning. The default skin is pretty good, but if you want to make major changes, you'll need to have your wits about you."
Reviewed by: Steve Donovan
"I used x-cart, but didn't find it to be that solid. They even admit there software is buggy and has problems until the release a "stable" version. How dumb is that. I shouldn't paying for unstable versions. They offer no phone support so forget about that. There are a lot of other good quality carts out there so stay away from this one."
Reviewed by: Tony
"We have been developing E-Commerce sites of different shopping carts for 7 years and finally found one that allows us to do what we want with it. X-Cart is very flexible and once you learn your way around it, the only limit is your imagination. We were so impressed with this software, our company now strictly offers X-Cart Solutions (xcartsolutions.com).
Tony
http://www.xcartsolutions.com"
Reviewed by: B00MER
"I've been using X-Cart since version 1.3 as well as RRF's F-Cart. At the same time I was trying OSCommerce (was TEP The exchange project then) and others to find a cart that worked well and wasn't too terribly difficult to modify for my clients needs. After familiarizing myself enough with X-Cart I then realized the potential X-Cart had/has and quickly started developing 3rd party mods and templates to help push X-Cart to others as I believe it is an ideal e-commerce solution, it has a few flaws but what software package doesn't? However the good points defiantly out weigh the bad. X-Cart user forums are highly active and is growing daily."
Reviewed by: casey
"Basically, X-cart advertises the feature of selling non-tangible egoods, but it does not mention that the merchant's products are not secure, and vulnerable to theft. I find this befuddling. I should have paid closer attention to the reviews and am now inclined to post my own. It seems x-cart is a very nice product but based on support replies, the system is in place to make its dollar by charging inflated support options for unspoken and major flaws in the software. I don't mean to sound rude, but it truly makes no sense to offer an option that is unsafe and could eventually ruin an online merchant's business. I'll not have my products plastered across warez sites due to a faulty system and I'll definitely not be paying to modify it to work after already paying $200...so in essence, I'll not be using your product on a live shop until the issue is resolved."
Reviewed by: mrbillb
"I was very disappointed with my XCart experience. Support is poor (there is a 10-hour time difference). Of the issues I submitted, I resolved them before they did. One issue was left open, but they had been reviewing it for a week. I imported about 50 products and then backed up the database using DB Backup. The next import crashed the database, and DB Restore did not work. After this happened twice, and they failed to resolve the issue either time, I decided to switch to something else. Now I'm being hassled about my refund request."
Reviewed by: Padraic
"X-Cart is EXTREMELY powerful and a fantastic e-commerce platform, but there is a rather steep learning curve in order to harness that power. Contrary to what some other reviewers have said, the 'stable' version is quite stable, and bug-free. X-Cart does not make their money by having people pay for bug fixes. That is absurd. The newest version is indeed buggy, but it is not deemed 'stable' by X-Cart at this time either.
We have used this system for over 50 clients' sites, and all of them have noted increased sales, traffic and easier management of their store since switching from 'other' cart systems such as OSCommerce, Yahoo stores, etc. We now use it as our only E-Commerce platform.
With the abundance of third-party add-ons available and a great user forum you really can't find a better system, especially considering the price!"
Reviewed by: Raphael
"I too have had nothing but nightmares with this Xcart i paid $200.00 to get, it has never worked, my site kept losing it's images, i had to write to the owners who i paid for it, got accused of tampering with the picture locations, finally got that fixed, now i cannot get it to proccess any paypal payments even though paypal is fully intergrated into my web site. So i must agree that Xcart cannot be the best there is. And this is so wierd the cart will not allow you to check out for anything under £10.00"
Reviewed by: Jessica
"I was disappointed in this shopping cart. We paid extra for the team to convert our existing website design into x-cart and just communicating with them was difficult. They are based in Russia, which meant I had to stay up quite late to get answers to my e-mail and be able to respond. As a result, the issues seemed to drag on and on.
I opted for one of their add ons, Fancy Categories and it made the website load so slowly, it was really awful. We ditched that and experienced faster loading pages.
In an attempt to customize wording myself, I was stunned at how deep I had to dig in their foreign Smarty Templates. I have since seen Smarty used beautifully, but not in x-cart.
In short, I was out over $1500 and we ditched the cart after only a few months."
Reviewed by: AL
"Xcart is full of security holes for hackers to gain access to the site. I was hacked through gaps in the cart software. I have had about 20 tickets and many messages back and forth on each ticket to resolve problems when someone got in and changed things. Language difference (english / russian)play a part but when i got hacked and was shown evidence by my hosting company of security gaps. I have spent too much time trying to keep the site up and running when i should be running my business which is why i am here looking for another cart system. I have the site running now but have noticed unusual traffic and URLs in my users online feature which are not part of my cart and has been confirmed to be probing by a hacker I suspect my site will be down in a day or two again "
Reviewed by: Nat
"In a word - exceptional! Never have I found a more feature-rich, reliable, user-friendly eCommerce software with support that is second to none. X-Cart are to be commended for their exceptional software that just keeps getting better and better with every new release."
Reviewed by: Joe
"Very versatile cart. Perfectly usable right out of the box, but can be customized to your heart's content. It takes some knowledge of HTML and CSS to customize it, and you need to do some research, but their user forums are a great help. You can usually find an answer there. Lots of third-party add-ons and mods available, as this is a popular cart.
When a new version is released, it's not certified as stable right away, but you can always use the most recent stable version, which is available as well. At least they're honest in telling you that.
Support is adequate, but sometimes a bit slow. Probably my only reason for not giving it 5 stars. Documentation is not the greatest either. I find the forums to be more help.
If you're inexperienced and need a lot of handholding, this cart might not be right for you, but if you are willing to dig into it and do some research, this is the best cart for the price."
Reviewed by: Adam
"We have used several carts including a custom built unit about 10-years ago, with X-Cart (currently on version 4.0.29)being our latest and so far it has done nothing but fail at what it is supposed to do--- work. I place blame in the core of its design and fortunately my business has survived, not grown, but survived. Images disappear, product disappears, shipping has never worked, orders are lost, and options occasionally appear out of the blue that were never selected. Secure checkout? Never worked. Our ratings have dropped through the floor and have continued to sink. Try and search for something, it does not work. I have worked with several X-Cart specialist and to date no answers have been brought forth as to why it screws up. It is also really sad when you have to send yourself an order and find out that it might work. Not acceptable. The admin side is messy and it usually takes way too much time to figure out where you have changed settings before; besides that the terminology is not acceptable. If you also hit the right sequence you can switch you HTML generated catalog back to PHP and lose product exposure in the middle of it all. I have to admit that I have seen working versions of it, but even those that work I have been able to exploit errors within minutes. I am a business person that wants to run my business, I am NOT a programmer in any shape or form, but I have to say that to get anything right in X-Cart, so far it cannot be done. I can agree that if you understand programming (sorry for the generality) that it can be better than it is, but for someone like myself I like to use and modify my cart for the betterment of the business, not babysit it as I have done so far for the past three years. And as others have stated, that is why I am here, to give my input and also to "shop" for a new cart that I can grow with and actually use. Beware of X-Cart as it is fairly inexpensive to purchase, do the right thing--- pick another cart."
Add your own review |
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| Supported operating systems |
Windows, Linux, Unix |
| Language |
PHP |
| Database |
MySQL |
| Source code |
Yes |
| Reseller discounts |
Yes |
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| Product limit |
No |
| Category limit |
No |
| Multi-language |
Yes |
| Gift certificates |
Yes |
| Loyalty program |
Yes |
| Email merchant on order |
Yes |
| Affiliates program |
Yes |
| Site search |
Yes |
| Search optimization tools |
Yes |
| Product reviews |
Yes |
| Newsletters |
Yes |
| Discount coupons |
Yes |
| Customer registrations |
Yes |
| Wish list |
Yes |
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| Shipping price range |
Yes |
| Shipping weight range |
Yes |
| UPS lookup |
Yes |
| USPS lookup |
Yes |
| Fedex lookup |
Yes |
| Canada Post lookup |
Yes |
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| Tax by state |
Yes |
| Tax by country |
Yes |
| PayPal |
Yes |
| Authorize.Net |
Yes |
| Verisign |
Yes |
| Worldpay |
Yes |
| Secure Trading |
Yes |
| Others |
Yes |
| Non credit card options |
Yes |
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| Customer forums |
Yes |
| Free support |
Yes |
| Paid support |
Yes |
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| Sales reports |
Yes |
| Search reports |
Yes |
| Low stock reports |
Yes |
| Inventory reports |
Yes |
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An extremely comprehensive package. |
Last updated:
7/14/2008 10:41:17 PM
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