Shopping Cart Reviews

Gateway Details

PayPal

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Basic information

Company name
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PayPal
Product name
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PayPal
Payment options
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Visa, MasterCard, American Express, Discover, Bank Transfer, PayPal account transfer
Service type
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Integrated & Gateway
Average review score
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User reviews
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Reviewed by: Lisa
"We partnered with PayPal for over 2 years while creating a monthly recurring billing system. During a Developers Conference their tech staff encouraged us to "Reference Transactions" for recurring billing. The provided us with the documents we need to program the shopping cart with PHP using "Reference Transactions" They created a test account for us which "allowed" for Reference Transactions so that we could test our billing system on our website: which we did for over a year. We were told that all we needed to do was take our test account live when we were ready. We took our website "live" and suddenly found that our billing system did not work. After An hour on the phone we found that "reference transactions" was not turned on, and that we needed to "ask" for it, although we tested with that same system for over a year. We've now built two systems using Reference Transactions over the last 3 years, and never once did one person mention that it even needed to be requested, much less approved. Then when we asked for it to be turned on, they denied our request stating that they did not want to allow reference transactions for "our industry". We market Wedding Vendors in the Bridal Industry. So now we have a LIVE WEBSITE, a 2 1/2 year project website that doesn't work and we were not even allowed the name or the number of the person who denied our Reference transactions to be "turned on". "


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Fees

Setup fee
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0
Transaction fees
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Between 1.9% and 2.9% + $0.30 USD
Monthly fee
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0
Other fees
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Website Payments Pro and Virtual Terminal fees are seperate
Minimum withdrawal
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Approximate $10
Withdrawal fees
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0 for US banks, but for other countries it greatly varies
Chargeback fees
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0

Regional

Base country
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USA
Supported countries
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Almost all countries
Local currency
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Yes

Features

Recurring billing
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Yes
High risk
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No
Fraud detection
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Yes
API
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Yes
Web interface
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Yes
Skinnable
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Yes
Shopping cart
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Yes
Virtual terminal
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Yes

Comments

PayPal is very popular among online merchants especially among eBay users. It has the fastest setup time (nearly 15 minutes) for normal setup. It has excellent online customer support. PayPal supports address verification service. Merchants enjoy zero chargeback fee!

 

Last updated: 1/15/2006 7:24:25 AM

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