Reviewed by: Kathy
"I have to say I would not recommend this company. They actually did designs which they coulnd't implement. Most things couldn't be cusotmized and looked unfinished/unprofessional. When I asked for a specific report which should have been standard they quoted $1,000-$2,000. As stated with the other review they then told me it would be globally available meaning you pay for the customized feature and then everybody else gets it for free. So basically you are paying for the development for their company. Also, dont be looking for good support. Every time I called for help in setting up a page I rarely got a live person and when I did they referred me to an article. No one would take the time and walk me through anything on the phone. Also, the admin panel is not easy. We used CS Cart before thinking of switching over. After 2 months of trying to get it to look ok we decided to walk away from the money we put into it and stick with CS Cart."
Review date: June, 2011
Reviewed by: BillyBean
"Good Points
Would be OK for a site that has a couple of products.
Bad Points
Poor Communication - Rating D (some of my emails NEVER got answered)
Tech Support - Rating D (several issues took up to 2 months to resolve).
General Comments
Buyer beware!
If you do go with Americommerce.com, go on a month to month agreement, nothing long term. Because you will want to leave. I just don't want anyone else to get burned like I did.
"
Review date: November, 2007
Reviewed by: Denise
"This cart has been amazing, they do custom development when needed and you get new features almost every day! We have 100,000 products, and over 65 million variant skus on our site and many interesting variations of the product page and category pages across multiple websites that all share the same backend. So for us they were one of the few places that even offered consolidated management, but even better was how they allowed some really advanced design flexibility. Highly recommend checking it out at least."
Review date: January, 2008
Reviewed by: Manjula
"I run two websites on AmeriCommerce's platform. It's a great solution and a company with solid integrity. I've done a detailed review of their cart and features, in the articles section of this site (shopping-cart-reviews.com) - I wouldn't want to repeat myself here - you can read the detailed review at: http://www.shopping-cart-reviews.com/articles/AmeriCommerce-Review.aspx
Good luck with your search!"
Review date: January, 2008
Reviewed by: Cynthia
"Our store highly recommends the AmeriCommerce.com shopping cart for our business. Their product is affordable and has many user friendly features and additional features being added all the time.
From processing orders to tracking our inventory we couldn’t be more impressed. Our customers can also track their orders and view their order history online by simply logging into their account.
We have had nothing but the best response from their Tech Support Department, they haven’t let us down yet. I personally have dealt with most of them and each is very patient, knowledgeable and seems to keep up with the latest technology. Best of all, our site has seen no down time, now that is saying something.
We looked for quite some time for a shopping cart company to meet the criteria we were looking for and we can’t tell you how pleased we are with our decision to go with AmeriCommerce. We can say this with experience as we signed up with this company in 2006.
Cynthia "
Review date: April, 2009
Reviewed by: Michael
"Bad design, bad architecture and bad support. Tech department rarely provides good service. We signed up for the featured advertised and found that most don't exist, don't work, or are full of bugs. Paid a lot of money for so-called customizations and turns out we were paying for them to build the features they promised on their site. Its a scam. It was an expensive lesson.
Be ware of planted reviews. Reviews by Manjulah are from someone who actually works for the company. That is not cool.
Found many other options where the cart really delivers what it promises. Happy to be gone and hope others don't have to deal with it.
Shop around and talk to real customers before taking the plung. "
Review date: November, 2009
Reviewed by: Joe
"I have to disagree with the review above. The fact that one of their employees, who knows their business processes better than anyone, trusts the cart with not one but two of her own personal stores only strengthens my faith in the cart. AmeriCommerce is far from perfect, but honestly there are just far too many business models out there to possibly create the perfect cart. I find it hard to believe the reviews that bash this cart as every feature I have run across has worked as I would expect it to, wouldn’t surprise me if another cart planted them. The only way you could get off with calling the features “incomplete” is if you wanted to do something outlandish with them, but even then they allow you FREE access to the admin console for a full two weeks which should be plenty of time to get a feel for the features you need and make an educated decision from there. The customer support is also above industry standard and anyone who has had a bad experience with it has either been a jerk, no matter how professional a person is no one goes out of their way to help someone who doesn’t appreciate your time, or has wanted something outlandish without paying anything. Every business owner here knows what it is like to deal with a bad customer who wants more than agreed upon for less than they paid. My advice, get the free trial, contact the sales staff, and make an educated decision based off what you need and what they provide."
Review date: December, 2009
Add your own review