Marketplace STANDARD

Basic Information
Company name	Modular Merchant
Product name	Marketplace STANDARD
Sample customer sites	http://www.bandmateloops.com http://www.remixtoolkit.com http://www.ellusionist.com
Average review score
User reviews	Reviewed by: Larry "Modular Merchant has been our hosting service, written much of our PHP based code, and we have made extensive use of their shopping cart for 2 years or more. Their shopping cart has more features per buck than anything I found elsewhere. The admin userface is for the most part easy to use, and has some features that can really save time, or are really valuable, most notably capturing partially completed orders, so you can contact the customer, and complete the sale. This feature alone has paid me well over a thousand dollars in the last 2 years. My customers have given many compliments on the site, both for ease of use, and look and feel . . there have been some niggling problems, but every time I have had a serious problem, not always their fault, they have solved said problem within HOURS. Asking for features they do not include in their shopping cart has resulted in solutions within minutes, to months, depending on the complexity of what I am asking for, and there are still a few features, most notably cross sell, inventory MY way, an easy to use phone in order user interface, and proper back up of the site that they still haven't addressed . . their pricing plans include hosting, and incredibly available and usually intelligent phone/email/forum support." Reviewed by: Shannon Kavanaugh "Go-To-Market Strategies has been using Modular Merchant's shopping cart for several years now and we love it. The value for the price is the best we've used (and we've used a lot). Not only is the product fantastic, their service team is at the ready to help whenever we've needed them. " Reviewed by: Rozanne Paxman "I have been with Modular Merchant since early 2005 and am very happy with them. The team is very responsive and works hard to take care of any issues that arise. The software itself generally works very smoothly - especially the download module - and that saves us a lot of headaches in customer support time. The cart I used prior to Modular Merchant was so poor with digital downloads that I spent nearly 60% of my time trying to get the product to customers. Modular Merchant's download module is smooth, secure, and generally the only problems that arise are those that are related to the customer's ISP - not our cart or processes. This is a strong position to be in because makes it easier for us to maintain strong customer relationships. Modular Merchant has plans to add additional features to the product and I am excited to see how that progresses. They are willing to listen to feedback from their clients about what our customers are asking for. One of the features that our company values is the subscription module. It works well and allows us to run two successful subscription programs. We can add additional programs with different billing dates without any worry, either, because we have the flexibility to bill them through at any time. However, it is the people at Modular Merchant that mean the most to us. It is hard not to be loyal to a team that hustles and works so hard to try to be a partner in your company's success. When we have bumps in the road, they work with me until we come up with a solution that works for all of us. In today's world where it is easy to feel lost and shuffled about by companies that don't care about you, the Modular Merchant attitude towards client relationships is easily their top selling feature. I have done multiple reviews of various shopping carts throughout our company's history to make sure we are on track with our needs and keep cycling back to Modular Merchant. I'm extremely pleased that I decided to sign up with t" Reviewed by: JD "The Lexus Of Shopping Carts! After an exhaustive search and review, as well as testing other 3rd party carts and talking to various vendors, we decided to use Modular Merchant and have been very pleased ever since. The ability to totally customize the Modular cart to match our existing website goes far beyond the customization offered by even some of the Major Players. The fact that they will do (and actually did for us) custom development to the cart to suit our unique business needs is amazing. When talking to other vendors we could not find any other cart that would consider doing custom development or even make small changes to their cart to suit our business needs. In a nutshell, our 12-month history with Modular Merchant has shown they consistently listen to, respond to, and actually care about their customers. They are the Lexus of shopping carts, a quality cart with superior functionality. www.RemixToolkit.com " Add your own review
Costs
Price per month	$119.00/month
Setup cost	$99
Hosting
Disk space	Unlimited
Bandwidth	2000 Gb/month
Backups	Daily
Included SSL	Included in the price
Features
Product limit	999999
Multi language	No
Gift certificates	Yes
Discount coupons	Yes
Wish list	No
Customer registration	Yes
Digital goods	Yes
Product options	Yes
Site search	Yes
Search engine friendly	Yes
Affiliates program	Yes
Product reviews	No
Newsletters	No
Content management	Yes
Design features	Can do your own skin
Bulk upload	Yes
Shipping
Shipping price range	Yes
Shipping weight range	Yes
UPS lookup	Yes
USPS lookup	Yes
Fedex lookup	Yes
Tax & Payment
Tax by state	Yes
Tax by country	Yes
Payment gateway	No - have to use 3rd party gateways
Transaction costs
Support
Customer forums	Yes
Free support	Yes
Paid support	No
Training supplied	Yes
Reports
Traffic reports	Yes
Sales reports	Yes
Search reports	No
Low stock reports	Yes
Inventory reports	Yes
Comments
We have several hosting plans. The disk space and bandwidth associated with the largest hosting plan was provided. We focus on clients selling digital products and/or subscription-based products. We've built add-on modules specially designed for these niches. New upcoming modules include: Wish List & Gift Registry, Customer Loyalty Points, and Product Reviews.

Last updated: 3/19/2007 9:01:04 AM