GoDaddy versus. SiteGround Website Hosting Comparison

GoDaddy versus. SiteGround for hosting is really a tale from the established, name-brand, corporate giant from the quickly growing, scrappy, independent company.

While there’s no such factor because the “best overall” webhost, these two companies stand out for certain kinds of projects & certain kinds of website proprietors.

Within this comparison between GoDaddy and SiteGround, I’ll break lower the variations that I’ve present in seven different areas varying from prices structure to customer support and market focus to be able to decide the best idea fit for the project.

Also – you are able to skip towards the short version within the conclusion here (or take my Buzzfeed-style shared web hosting quiz here).

Let’s dive into GoDaddy versus. SiteGround…

Disclosure – I receive customer referral charges from companies pointed out. All opinion and knowledge derive from my professional experience like a having to pay customer or consultant to some having to pay customer.

Background

GoDaddy may be the big brand within the website services industry. They run the large Super Bowl ads and also have a ubiquitous presence across TV and also the Internet. They began (but still mainly are) like a domain registrar, but have expanded to a variety of complementary products including hosting, email, web storage – as well as bookkeeping.

Having a Chief executive officer alternation in 2013, they started to escape from their edgy & sales-focused status (or, rather, sexist and difficult-upsell) status toward a status to be a 1-stop shop. I’ve reviewed their domain services and builder product before, however this comparison will appear particularly in their Linux hosting product.

SiteGround has existed for some time – though they’ve only lately began their rapid growth. They are among the couple of individually owned website hosts left (ie, not of Endurance or GoDaddy). They’re located in Bulgaria but have cultivated a great global status with data centers in each and every major region and industry conference sponsorships around the world.

Like I pointed out within my SiteGround review – there is a heavy concentrate on support and cutting-edge developer features (like staging & one-click SSL). They’ve some complementary products, however their bread and butter are hosting products.

Prices

Evaluating prices within the hosting industry can be maddening. Nobody’s prices tiers complement. Everybody has different caps. Everybody adds unrelated bonuses. And no-one sell only a plain vanilla form of their product – everything needs to be “marketed-up” despite the fact that it’s truly the same factor.

Rapid-form of GoDaddy versus. SiteGround is the fact that GoDaddy does short-term prices better. And it is cheaper generally on some product variations.

However, should you bust out all of the plan features, SiteGround is competitive on mind to mind prices and on cost for value than GoDaddy – particularly if you element in SiteGround’s opening discounts (which may be kept in for approximately three years).

Get SiteGround’s Discount here.

Get GoDaddy’s Discount here.

Ok – the lengthy version.

In most my hosting reviews, I break hosting prices into 3 buckets –

  1. Core hosting features – disk space, databases, domain connections & emails.
  2. Bonus features – ad credits, premium support, SSL certificates, etc.
  3. Special Services – WordPress / CMS management, custom setup, security scans, etc

Core hosting features would be the basics you need to get the website and seen through the world. Really hosting is just renting space on someone’s server to keep your site files and serve them up once the domain will get requested from the browser. If you’re looking to get raw value from your host – then this is exactly what it’s important to take a look at to obtain apples to apples prices.

Bonus hosting features would be the extras that will get tossed directly into sell yourself on something. Some matter and a few don’t – the treatment depends. The key factor would be to identify ones that you love and concentrate only on individuals.

Special hosting companies usually get segmented to a new blueprint (ie, “WordPress Hosting”) – the plans are identical in their core however with additional services supplied by the webhost. The key factor here’s to determine first, when they really matter for you and 2nd, just what you would like from their store.

For instance, many website hosts provide “WordPress hosting” or “Joomla! Hosting” – but both are true same core hosting features with services specific to that particular software added.

Sometimes it’s useful – like security scans, server-level caching, etc – and often it’s near-useless in that you will get to an assistance specialist who “knows” your software of preference.

In either case – SiteGround and GoDaddy both provide the 3.

SiteGround Plans

GoDaddy Pricing

On core hosting features, SiteGround mainly limits their storage caps on all plans as well as their domain connections around the StartUp plan.

GoDaddy limits databases on Economy & Luxurious additionally to restricting storage and domain connections around the Economy plan.

On the general mind to mind prices – SiteGround runs between $2 to $4 more about the particular low and mid tiers.

However, GoDaddy also caps email space for storage on. Furthermore, GoDaddy charges extra charges for backup & restore (that are free & daily on SiteGround) and SSL bonus features.

On value prices – they’re about equal around the mid and occasional tiers.

Both SiteGround and GoDaddy’s top tiers obtain a bit confusing though.

SiteGround on their own part is a lot more costly, but mainly because of the fact their top tier has so much more bonus & additional services that it is simply not the same as what GoDaddy is providing.

GoDaddy’s top tier simply makes email addresses storage limitless while adding more memory for their servers. These two features are handled by SiteGround’s mid-tier. So in ways – GoDaddy’s Ultimate tier is the perfect competitor to SiteGround’s mid-tier.

SiteGround’s top GoGreek tier is just various and more similar to GoDaddy’s separate Developer Weblog Web Hosting Plans or their Business Hosting Plans.

So yeah – hosting prices is confusing.

Rapid version, again, is GoDaddy may be the least expensive, but SiteGround is as good as more quality per tier for that cost.

But prices isn’t our only consideration. Time to check out the particular set of features.

Hosting Features

I’ve covered many points of features in prices, however i want to reiterate a couple of points on core hosting features together with variations in “bonus” hosting features.

First, to reiterate things i pointed out in prices on core hosting features – GoDaddy and SiteGround have limits, but concentrate on different areas. SiteGround focuses their limits on storage. GoDaddy focuses their limits on databases (which determines the number of apps you are able to install) & email.

Second, GoDaddy focuses their “bonus” features on stuff that integrate using their complementary services. They’re a website registrar – so that they pitch a totally free domain with one-click integration. There is a partnership with Microsoft, so that they pitch their integration with Office365.

SiteGround focuses a lot of their “bonus” features on performance & security enhancements. They’ve free Let’s Secure SSLs. They run their servers with SSD (ie, flash memory hard disk drives instead of magnetic tape drives). They’ve the most recent versions of PHP and also have HTTP/2 enabled servers.

Its not all user will require or use individuals features – however, the main focus from GoDaddy is the fact that “we are convenient” and also the focus from SiteGround is the fact that “we really are a high-performing host.”

Third, on backups, SiteGround states they “keep as much as 30 copies of the website” with free daily backups. With GoDaddy, it’s yet another fee.

4th, on guarantees, both of them do 30-day money-back guarantees.

Fifth, both of them use cPanel his or her server management and supply a variety of one-click application installers.

Performance & Performance

Like I pointed out earlier – the main job of the hosting company would be to deliver your site files each time a browser demands them. The caveat is you most likely would like your hosting company to provide them rapidly.

There’s a lot of variables which go into website speed – and many of them would be the website owner’s responsibility.

However, for those who have a sluggish hosting company, there’s only a lot that you can do to hurry your site.

Being an example, if your site is a truck + trailer – your engine is the hosting company. A sluggish truck isn’t always as a result of small engine (you may be overloaded or perhaps possess the parking brake on) however if you simply come with an underpowered engine, then there’s a restriction for your speed.

Just the engineering teams at GoDaddy & SiteGround really understand how their systems are accomplishing minute by minute additionally to the number of websites they struggle for hosting on every server.

However, we are able to attempt to approximate website performance by searching sometimes To First Byte (TTFB). It’s a tough, ballpark measurement of methods rapidly a web server reacts to its first request.

Even though it is best measured like a trend, listed here are the newest tests for similarly structured websites that I get access to on every –

SiteGround Speed

GoDaddy Speed

As you can tell, SiteGround is considerably faster using their TTFB. Bear in mind that neither of those sites is enhanced for speed (ie, with caching, etc) – so both can be created faster. However, it’s good to determine the default, “out-of-box” performance of every.

The tests align using the feature focus and also the hosts’ particular reputations.

Furthermore – there’s “uptime” (also known as whether your server expires or lower). Both guarantee 99.9% uptime, only SiteGround keeps a public, real-time uptime dashboard.

SiteGround Uptime

SiteGround wins on performance.

Usability & Onboarding

Onboarding is the procedure of moving a brand new customer in the “ok, I signed up…now what?” moment for an active, happy customer.

Usability is the style of the program to make certain the consumer can invariably do anything that they would like to do.

SiteGround and GoDaddy both use cPanel his or her server management dashboard. Have it customized in order that it doesn’t look technical and daunting. Listed here are particular screenshots.

SiteGround cPanel

GoDaddy cPanel Backend

Both of them perform a good job of moving you against purchase to website setup. Generally, I’d appear at first sight a tie – aside from GoDaddy’s upsells.

Now – I do not have anything particularly against upsells. Sometimes they’re useful, complementary offers. That’s great. But similar to their domain purchase process, GoDaddy does go a little heavy around the “special offers.”

If that’s tedious for you personally – then you’ll like SiteGround better. Otherwise, then both are fine on usability & onboarding. You’ll reach where you have to be with.

Customer Support & Support

Like performance, customer support is among individuals stuff that is difficult to determine unless of course you’re in the organization with real-time use of stats and culture.

Both companies have horror & love tales. I’ve received email from frustrated users from both companies. I’ve never personally had a problem with either. However, I believe that SiteGround’s reps pass the “yeah, this repetition knows their stuff” test while GoDaddy is more prone to transfer me.

In either case, with all of my website hosting reviews, I love to take a look at two indicators to determine if your company treats customer support like a cost, a good investment, or perhaps a sales chance.

First is use of customer care.

Both SiteGround and GoDaddy provide phone, chat, and email tickets. Both of them have knowledgebases. The only real difference will be able to openly see is the fact that SiteGround’s knowledgebase is a lot greater quality. Technology-not only to really solve problems – even non-SiteGround specific problems. GoDaddy’s knowledgebase is devoted completely to GoDaddy-specific problems.

SiteGround Support

GoDaddy Support

Second is overall investment into customer care. With GoDaddy – the emphasis is all about contact. They clearly put lots of investment into phone support, however their phone support also provides extensive triage. Like I pointed out using their knowledgebase, there’s very little “pre-solving” problems or routing callers straight to a specialist. Furthermore, they’ve a handicap because of their large range of products. Given that they offer from bookkeeping to photo storage to hosting to builders – their support is as simple as necessity likely to be centered on triage instead of deep problem-solving.

With SiteGround – that’s flipped. Even when SiteGround can’t solve the issue in the finish, it’s apparent they devote lots of sources to training, transparency, and complementary sources like knowledgebases, webinars, and integrated tips to their platform.

SiteGround Knowledgebase

While GoDaddy has improved since 2013 – service and support certainly visit SiteGround.

Market Focus

Since 2013, GoDaddy has attempted to get the all-in-one company for small company. They’ve a massive product range customized for pretty much every need. They can possess a bookkeeping product combined with the best security checking software. Should they have an industry focus – it’s “everyone.”

The issue with “everyone” obviously is you also inherently target “no one” – you’re the Walmart of web sites. You’re generally fine, and individuals are usually resigned to apply your service due to cost and convenience – although not simply because they love the services you provide.

GoDaddy Focus

SiteGround is a very unique situation among website hosts. The hosting market has generally been covered with American brands. You will find niche regional providers, but none of them have experienced real success both in the American and global market. SiteGround is really a Bulgarian company, however they could be everywhere. They will use that global brand with their global data centers to behave really unique.

Aside – that’s nothing against Bulgaria. Bulgaria is super-awesome, however the language, population size, currency and distance from tech hubs present comparatively high obstacles.

SiteGround is continuing to grow so quickly because of their sole market concentrate on developers and freelancers searching for additional features and much more support using their webhost. SiteGround continues to be first to promote with innovative features like shared staging and something-click SSLs. They’re ever present at conferences and meetups. They’re also transparent. They likewise have some cachet as webhost that isn’t of a large corporate holding company. A few of their features and messaging seem technical and daunting, but that’s simply because they virtually stick to their core product (hosting) and core market “hipster freelancers” and developers.

SIteGround Services

This makes SiteGround super-awesome, but it’s worth noting that neither focus is bad or good.

For those who have a little site and curently have GoDaddy items like a website and/or email – then utilizing their hosting is sensible. If you’re worried about cost most of all, then GoDaddy is sensible. But if you’re a freelancer or small company searching for an organization that “sticks for their knitting” – then SiteGround will work better.

Additional Factors

Like I pointed out within my NameCheap or GoDaddy for Domain Registration publish – in addition, there’s additional factors that some customers wish to element in, but may not be conscious of. They are members of the entire “consciously purchasing” movement.

Since GoDaddy altered CEOs, they’ve toned lower their sexist advertising and haven’t had cultural controversies like CEOs hunting lions…but they’re still playing meet up with SiteGround on two areas.

On transparency, SiteGround supplies a status page for his or her uptime and supply full specs of the hardware – all using their primary navigation menu.

SiteGround Uptime

They’ve profiles of the support – along with a very direct values page. None of the is totally new in the market, but it’s in front of what GoDaddy does.

On community support, SiteGround does a great deal to support open-source software communities for example WordPress and Joomla. Additionally they sponsor lots of meetups for website proprietors all over the world and lead to cutting-edge features.

GoDaddy has lately began STEM partnerships in schools and enables non profit organizations to obtain “roundup” funding on their own checkout page. But – which is to not be cynical – the page is hidden inside a “Corporate Responsibility” link within the footer.

If the stuff matters for you like a consumer, then I’d state that SiteGround appears to really act upon their values when compared with GoDaddy.

GoDaddy versus. SiteGround Conclusion

If you would like the complete least expensive cost or even the most convenience, then I’d opt for GoDaddy. I’ve clients using them and work.

Get GoDaddy’s current discount here.

If you’re searching for that host which has better performance, support, and overall value, then I’d opt for SiteGround.

Get SiteGround’s current discount here.

If you’re still searching for other providers, take a look at my Shared Web Hosting Quiz here and/or my Weblog Web Hosting Quiz here.

Peace!

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