Shopify and BigCommerce are two best-known shopping cart software solutions within the eCommerce industry. Both platforms boast impressive simplicity of use, huge discounts, beautiful website design, and reliable customer support. When both platforms have a lot to provide, how can you choose backward and forward?
This is where we are available in. At Merchant Maverick, we spend hrs researching eCommerce platforms. We’ve tested out both Shopify and BigCommerce, and we’ve taken an in-depth consider the features, prices, and company status of every. Through the finish of this article, you’ll learn more concerning the areas by which one cart succeeds and yet another doesn’t quite complement.
But, before we start, he’s just a little history about both companies:
Shopify is among the greatest players in eCommerce, hosting greater than 325,000 users, including Amnesty Worldwide and also the FooFighters. During their eleven years running a business, it’s facilitated over $24 billion in merchant sales.
BigCommerce was brought to the eCommerce world in ’09. Since that time, it’s grown to aid over 95,000 users who’ve processed over $8 billion in sales. BigCommerce hosts a couple of big named clients, including Toyota and Gibson Guitar Corporation.
Both shopping carts are fully-located, SaaS solutions which are excellent choices for retailers who searching for usability in a low cost. Keep studying to find out what shopping cart software has got the best tools to aid your eCommerce store.
Do not have time for you to read a whole article? Check out our best search engine optimization for any couple of quick recommendations. Every option we present here offers excellent customer care, superb website templates, and simple-to-use software, all for any reasonable cost.
Table of Contents
Web-Located or Licensed
Both BigCommerce and Shopify are web-located.
Software and hardware Needs
BigCommerce and Shopify are cloud-based shopping carts. To function your store (using either cart) you simply need a pc, a web connection, as well as an up-to-date browser.
For many people, cost is a vital consideration when selecting a shopping cart software. Both BigCommerce and Shopify offer relatively cost-effective plans. Additionally they both provide free, no-credit-card-needed trial periods (15 days for BigCommerce, fourteen days for Shopify) out on another charge for establishing or canceling plans.
So far as monthly prices go, both carts are competitive, offering limitless online storage, bandwidth, and merchandise.
Shopify offers plans varying from $29/month to $299/month. Each step-up in prices grants users more features minimizing transaction charges. But it’s not necessary to complete much digging to understand that many retailers grumble about Shopify’s transaction charges. Shopify is among the couple of shopping carts still available on the market that charges these charges, that is certainly irritating. Fortunately, if you opt to use Shopify’s in-house payment processor, Shopify Payments, you’re exempt from transaction charges.
BigCommerce restructured its prices model this past year plans are actually with different merchant’s annual revenue. The good thing is that cost point allow use of almost all of BigCommerce’s features. Prices starts at $29/month and goes completely as much as $249/month+, with respect to the amount your company earns every year. Read information on this prices model within our BigCommerce review.
Many BigCommerce customers were upset through the sudden alternation in the prices system, that has left the crew at Merchant Maverick feeling just a little skeptical from the company’s business practices. However, Shopify continues to be charging individuals blasted transaction charges.
We’re torn about this one. It’s a tie.
Simplicity of use
Shopify and BigCommerce each offer easy-to-use admins. If you’ve published to some WordPress blog or offered on Etsy previously, you aren’t likely to cash trouble selecting a style, altering settings, and loading products and pictures for your admin with either cart. Both take you step-by-step through setup and extend a helping hands via phone support, forums, a Understanding Base, and much more.
Shopify’s interface is among the cleanest available on the market.
Everything you’re searching for is instantly obtainable in the sidebar left. It’s very easy to include products, create discounts, and edit your site’s content via smart WYSIWYG (a specific item is what you’ll get) editing tools.
BigCommerce provides a similarly user-friendly admin panel.
Since BigCommerce delivers higher productivity-of-the-box functionality than Shopify, you’ll have to find out more elements to be able to navigate the backend. But for me, it’s worth committing just a little additional time to finish track of a properly-functioning store that can take full benefit of reporting and discounting features.
BigCommerce and Shopify both provide the feature navigation and usefulness I expect from the top ranking shopping cart software solution. In the finish during the day, your decision will be based positioned on personal preference. You’ll have to check out both to determine what is much more intuitive for you personally. Try out BigCommerce’s and Shopify’s simplicity of use by registering for free trials of every platform.
I believe you’ll be pleased with what BigCommerce offers within the features department: It comes down chock-filled with more options than you might need (just like a rule to create BOGO discounts) or want (I doubt a lot of you’ll utilize per-staff permission for adding/editing listings in eBay). Gift wrap choices for christmas, florida sales tax reports which are sortable by date, and more–it’s all there. And when it isn’t, BigCommerce runs an application store.
While Shopify offers lots of features as they are, there aren’t as many extras. Actually, you may want to purchase integrations with Shopify which are already indigenous to BigCommerce, like single-page checkout as well as an eBay plug-in.
On each cart’s complete set of features within our full Shopify and BigCommerce reviews.
Shopify and BigCommerce have both lately revamped their website design choices. Here’s what you could find with every cart:
Shopify has always provided elegant styles and templates. You can buy Shopify’s 53 mobile responsive, attractive options. A few of these are for sale to free, but many cost between $120–$180.
It’s very easy to edit Shopify’s styles. You should use Shopify’s available WYSIWYG (a specific item is what you’ll get) editor, CSS/HTML editor, or live theme editor (so that you can view your changes while you make sure they are). Additionally, Shopify has lately released its Sections styles, which let you make use of a drag-and-drop editor to edit large aspects of your design. See what else Shopify provides within our full review.
BigCommerce has additionally unveiled new theme choices in the past year and offers 23 new Stencil styles. All of individuals styles is available in several variations, producing a total of 87 styles.
Fortunately, these styles are simpler to edit than BigCommerce’s legacy styles. Now you can do more using the available live theme editor, including altering colors and fonts. And BigCommerce includes a WYSIWYG editor for updating content. If you wish to make large changes, however, you’ll still need to dive in to the CSS/HTML editors.
While BigCommerce offers excellent designs with easy-to-use editors, we’re awarding this category to Shopify. Shopify is definitely a measure ahead with regards to design, as well as their new drag-and-drop editor provides them the win here.
Integrations and Add-Ons
Bigger doesn’t mean better. However in the case of BigCommerce versus Shopify, Shopify’s extensive Application Store edges out BigCommerce’s apps.
Sure, simply because Shopify provides a slew of apps doesn’t mean they’re really well-built or particularly helpful to retailers. Quite a few the add-ons provided by Shopify are very well-crafted, earning reviews that are positive from users.
BigCommerce also provides lots of useful and smart integrations, including Quickbooks Online and MailChimp. Yet when compared with Shopify’s 1500+ apps, BigCommerce takes second place.
Still, bear in mind that BigCommerce includes more extras as they are that Shopify may ask you for to download.
Both carts offer similar options with regards to charge card payment processors: Bigcommerce integrates using more than 40 leading processors, including 2Checkout and Authorize.internet. BigCommerce also offers a contract with PayPal (Operated by Braintree), which might offer lower transaction charges than other payment processors. Have a look within our full review.
Shopify supports over 70 popular gateways, including Amazon . com Payments and Braintree. However, Shopify waives transaction charges should you join their in-house payment processor, Shopify Payments.
Note: I have seen many Shopify customers complain they aren’t qualified for Shopify Payments. Read their Tos before you decide to rely on using Shopify’s payment processor.
We’re awarding this category according to figures alone. Shopify provides more payment gateways and takes the win.
Customer Support and Tech Support Team
Both carts offer lots of services within the form 24/7 support via phone, email, and live chat, that is already greater than many search engine optimization can claim.
BigCommerce also keeps a useful forum, resource center, and Understanding Base. The organization is participating in both Facebook and Twitter. Whilst in the past I have seen complaints about BigCommerce’s customer support, current commenters report a a lot more positive experience. I’ve even seen commenters insisting that BigCommerce offers the best support they’ve ever received.
Shopify’s written support is every bit impressive and includes a manual, forum, blog, and Understanding Base. The cart also maintains active Twitter and facebook accounts. Users are divided within their opinions of Shopify’s support. Some love Shopify, stating that their support team is responsive and useful. Others are convinced that the representative they contacted was without the ability to assist and really read responses from the script.
The 2 companies offer near-identical support plans, so our decision was ultimately based on user comments. BigCommerce currently receives more consistently reviews that are positive from customers, so we’re giving the win to BigCommerce.
Negative Reviews and Complaints
We spent hrs culling user feedback about Shopify and BigCommerce. Caused by that research switched up some negative reports for every cart.
Several Shopify users complain concerning the cart’s transaction charges (remember: individuals charges are waived if you are using Shopify Payments). Others don’t like the truth that clients are redirected towards the Shopify domain (checkout.shopify.com) for checkout if you are using the shared SSL certificate, or that add-ons can accrue expense. And a few are annoyed by the possible lack of one-page checkout.
BigCommerce customers convey more complaints. While individuals are generally pleased with the support they receive, there is a major complaint regarding prices structure. At first of this past year, BigCommerce revamped how they charge for his or her platform, even though most users were unaffected (or minorly affected) with this change, quite a few users experienced as much as an 800% rise in cost. And since BigCommerce only announced this transformation having a couple several weeks to organize, the majority of individuals retailers were unable switch platforms in time.
You’ll likely encounter many of these disgruntled BigCommerce customers while you investigate the platform. While you do, bear in mind that although these concerns are valid, they’re voiced with a minority.
It will require BigCommerce a lengthy time for you to recover their status out of this blunder. I’m awarding this category to Shopify.
Positive Testimonials and reviews
Generally, Shopify customers like its simplicity of use. I agree–the CMS really can’t get a lot more straightforward. Many more such as the stellar styles and 24/7 support.
BigCommerce retailers reported satisfaction using the cart’s insufficient transaction charges and limitless bandwidth, strong Search engine optimization tools, and something-page checkout. Others like its built-in marketing features and active forum.
Shopify is really a tough act to conquer. This cart’s simplicity of use, modern styles, and vast application marketplace are what allow it to be the eCommerce solution we most generally recommend. Even though Shopify continues to have some room for improvement (eliminating individuals annoying transaction charges will be a nice beginning), we’re feeling confident enough in the caliber of the program and repair to declare Shopify the champion of the comparison.
However, that does not imply that BigCommerce is really a bad option. Actually, BigCommerce is a superb solution for a lot of online retailers! BigCommerce’s wealthy set of features, easy-to-use admin, and plentiful payment processing options should suit you perfectly for a lot of sellers.
Take particular notice at both solutions before you decide. Take a look at our reviews (links below) for additional in-depth info on each cart’s choices and join trials of every platform. Having a comparison as near because this one, your decision will probably depend more about personal preference than other things. Take a look!
Read Our Shopify Review
Read Our BigCommerce Review