Network Solutions is among the earliest consumer Internet companies still operating. They’re best-referred to as a domain registrar, though they provide a complete suite of economic Internet solutions.
Actually, from 1993 to 1999, these were the only real company approved to join up domains. Should you wanted a website within the ‘90s – you’d to purchase it from Network Solutions. For that reason, they’ve built a brandname around being “the Internet’s domain provider.”
Network Solutions isn’t my primary domain registrar (that is NameCheap). But I’ve had enough clients purchase their domains with Network Solutions which i desired to use them myself to find out if there is something for their branding.
Here’s my experience and my Network Solutions review having a concentrate on their domain registrar service.
Disclosure – I receive referral charges from companies pointed out on this web site. All data and opinion is dependant on my experience like a having to pay customer or consultant to some having to pay customer.
Before we consider the pros & cons, there’s a couple products to say.
First, Network Solutions is mainly a domain registrar. Though they refer the website hosting for their sister brand Web.com, they are doing offer from SSL certificates to Email to Online Storage among other complementary services.
Second, it’s remember this that the domain is not an internet site. It isn’t email – or other service. It’s similar for your address within the offline world – it will help people locate where your home is. A website simply informs browsers/email/etc what to do to obtain whatever it wants (website files, emails, images, data, etc).
If you wish to setup an internet site, you’ll still need get hosting or perhaps a website builder / ecommerce provider that gives hosting. Here’s a quiz that will help you determine what the very best website hosting service is dependant on your objectives & preferences.
Everything stated – let’s consider the pros & cons of utilizing Network Solutions as the domain registrar.
Pros of Network Solutions
Here’s what I’ve loved about Network Solutions. Rapid version is the fact that there is not a great deal, though my experience aligns with Network Solutions’ own “Why Choose Us” page where they provide exactly two reasons –
Branding & Durability
Network Solutions can legitimately tell you they are decades over the age of a lot of their competitors. These were founded in 1979 and really were the very first & only company to join up domains for that public on the web.
Network Solutions has experienced lots of change on the web and remains to be.
Although “branding and longevity” might appear just like a superficial need to select a domain registrar – it’s by no means.
Your domain (also known as your address online) is absolutely the core of the business. All of your internet marketing efforts depend in your domain existing. You shouldn’t trust it to some fly by night company since they are less costly or simpler to make use of.
It’s like selecting a financial institution – their job #1 is just in which to stay business and become there tomorrow. Unlike many Internet companies, Network Solutions ticks that box. They’ve existed for many years they’ve a recognised logo and they’ll most likely be for sale tomorrow.
Customer Care Options
Like I’ve pointed out within my hosting reviews – customer care is really a main factor for just about any company, but it is also difficult to judge.
Customer ratings shift for the extremes when most customers get on all right or with mild frustration. Any single person’s experience isn’t very useful. And just the organization itself truly knows their internal culture.
Rather, I search for indicators of whether a business treats customer support being an investment, an expense or like a sales chance. Usually individuals indicators are the amount of service channels and purchase of DIY help articles.
Network Solutions does both fairly well. Unlike many domain registrars, they conserve a phone option together with email and chat.
They actually have a feature where one can set a scheduled appointment to allow them to call, to be able to avoid holding on the telephoneOrtalk.
As the reps do ask light questions to consider a sales chance, those that I interacted with appeared to possess a straightforward script that helped me to solve my problem.
That stated, they’ve merely a somewhat detailed understanding base. I couldn’t search and solve my problem – despite the fact that there is an aid article available.
Overall, their customer care by my criteria is definitely an advantage for Network Solutions.
Cons of Network Solutions
Here’s things i discovered to be a drawback of utilizing Network Solutions.
Domain prices is generally fairly straightforward across all providers. You have to pay yearly for that registration of merely one domain. Some companies discount the very first year (ie, GoDaddy) and a few will give you affordable prices within the lengthy term (ie, NameCheap).
Network Solutions falls within the GoDaddy camp – but they are more costly both short-term and also at renewal.
Like – much more costly.
Network Solutions will often provide a standard .com domain for $9.99/yr for that newbie they’ll renew at $37.99/yr.
To place that in context, GoDaddy usually does newbie prices for .com’s at under $3.99/yr and can renew at $14.99/yr. NameCheap’s predetermined fee cost is $10.29/yr for .com’s.
Network Solutions is an extremely costly domain provider however your perception.
However with prices – it is not all. Throughout time with Network Solutions – I stored getting surprised at charges for services or addons are generally incorporated, free or cheap along with other companies.
For instance, I figured that registering my domain would let me redirect wherever I needed – that’s normal at other providers. Network Solutions charges for your feature.
WHOIS privacy (also known as Private Registration) enables you to definitely hide your address and telephone number in the criminal record. Some providers like Google Domains and Hover bundle it in to the cost of the domain. Some providers like GoDaddy or NameCheap charge a few dollars each year for that service.
Network Solutions charges several dollars monthly for that service.
Network Solutions couldn’t even obtain finish cost suitable for my domain. Through checkout, I’d one cost. However when I visited pay around the final screen, the screen refreshed to state the cost wasn’t any longer valid, and elevated my cost by $7.
Network Solutions’ checkout and product setup appears to become full of surprise charges and asterisks.
I am not against opening prices, promos and charges for valuable services, however i want the charges to become transparent and reasonable. Network Solutions seriously fails with that front.
Upsells aren’t always a poor factor. If your services are valuable and helpful in my experience – then I’d like to understand about it. And it is usually simpler to buy everything at the same time as opposed to a la carte after i occur to remember it.
But there’s a reasonably apparent line from a “hey, can you also want to consider this?” to “hey, we put this inside your cart and also you can’t take it off until later” or “hey, you would like this so take a look at it before you manage your bank account.Inches
Here’s some assorted screenshots from Network Solutions’ checkout process…
They actually have a “Daily Recommendation” screen whenever you sign in to your bank account by having an upsell.
Before long, it’s really exhausting and definitely a drawback.
Interface & Usability
A website registrar doesn’t need lots of features. Actually, the possible lack of features can often be helpful. A website registrar must be easy to navigate with user-friendly design.
Ideally, you will not have to manage your domains too frequently, however when you do, it ought to be a fast, simple process.
With Network Solutions’ backend – managing domains is neither simple nor fast. Here’s what it appears as though –
To not be too harsh, but it’s really just an accumulation of ads for upsells having a small connect to domain management. As well as once you’re searching in a domain – every action features its own screen.
There isn’t any action that can be done in less than 4 clicks. Basically was moving an internet site, it might be awful.
Network Solutions’ usability is really a serious disadvantage especially in comparison with minimalist design competitors like NameCheap and Google Domains.
I discussed Features in surprise charges, but I must highlight the truth that Network Solutions doesn’t include many fundamental features that other domain providers have.
For instance, besides Network Solutions impose a fee for domain forwarding, additionally they don’t support forwarding for an HTTPS address.
Inside a world where most websites ‘re going HTTPS (then one that Network Solutions certainly pitches being an upsell), the inability to forward straight to an HTTPS address is extremely restricting.
Furthermore, they don’t have email forwarding and bury all of their advanced DNS functionality. They are advanced features that lots of website proprietors won’t ever need but the truth that they aren’t incorporated isn’t a good factor either. You do not want your day you’ll need a sophisticated feature to become a day if you need to transfer your domain from Network Solutions.
Domain registrars must have an easy set of features. Network Solutions’ disadvantage is they haven’t stored their own current or centered on their users.
If Network Solutions appears just like a good fit for you personally, you can aquire a domain from their store here.
But you will find far better options that have better branding and support.
If you would like several options and great prices from the trustworthy company with no upsells, I’d recommend looking at NameCheap here…
Should you simply want an excellent-cheap domain at this time (with phone support), go search for a GoDaddy domain special here…
Lastly, if you’re more confused than ever before, explore my BuzzFeed-esque quiz on selecting your very best domain registrar here.
The publish Network Solutions Review: Pros & Cons of Network Solutions As Domain Registrar made an appearance first on ShivarWeb.