1&1 Hosting versus. HostGator: My Comparison & Knowledge About Both

1&amp1 hosting and HostGator are two earliest and greatest hosting brands on the planet. I needed to check 1&amp1 Hosting versus. HostGator particularly after receiving several readers questions regarding the fir&amp1 brand (mainly b/c 1&amp1, like GoDaddy does a lot of advertising).

*Editor&#8217s Note &#8211 this comparison was initially printed at the begining of 2014. It&#8217s been revised throughout by May 2016.

A lot of my sites (that one uses InMotion VPS) run on HostGator hosting (see HostGator&#8217s plans here), and that i&#8217ve had the chance to make use of 1&amp1 hosting (see 1&amp1&#8217s plans here) with several client sites, additionally to some recent side project that utilizes 1&amp1 hosting. After using each for a long time, here&#8217s my knowledge about how 1&amp1 and Hostgator compare on prices, features, performance, usability, and customer support.

Disclosure &#8211 I receive referral charges from a lot of companies pointed out within this publish. All data and opinions within this publish derive from my experience like a having to pay customer or consultant to some having to pay customer.

Prices

Evaluating web hosting companies on prices is definitely a little difficult given that they attempt to make certain the comparison isn’t apples to apples, when really they all are selling exactly the same factor.

For cost comparisons, I keep the three D&#8217s straight &#8211 domains, databases, and disk space. With regards to shared Linux hosting (which, unless of course you realize otherwise is most likely the best fit for you personally). Individuals would be the 3 features that you’re really having to pay for &#8211 things are else is great, but could&#8217t be compared directly.

Domains is the amount of domains you are able to indicate your hosting account. With respect to the exact account &#8211 you might have limitless &#8220websites&#8221 living all on 1 domain. You might have blog.domain.com together with shop.domain.com and support.domain.com &#8211 each could be distinct site but all around the single domain.com. HostGator&#8217s least expensive account (Hatchling) enables 1 domain. All 1&amp1&#8217s plans and HostGator&#8217s other tiers are limitless.

Databases are what &#8220powers&#8221 your website &#8211 particularly if you use something similar to WordPress to handle your site. Essentially 1 database = 1 distinct website. Within the example above, your site, support, shop, and primary site could be 4 different websites and would want 4 different databases. Disk space is the amount storage you could have (think photos, videos, text,etc). Databases and diskspace are where you have to be careful when evaluating.

All HostGator&#8217s plans allow limitless databases &amp disk space whereas 1&amp1&#8217s cheaper plans cap them. Everything to state is the fact that to check apples to apples, we have to take a look at 1&amp1&#8217s Limitless Plan versus. HostGator&#8217s Baby Plan.

The default 12 months cost for 1&amp1 is $9.99/mo versus. HostGator&#8217s $9.95/mo. 1&amp1 however will run frequent promotions (see for their current one), while HostGator offers 45% off for first time customer having a special discount.

It&#8217s close enough to think about additional factors for 1&amp1 hosting versus. HostGator. Let&#8217s take a look at specific feature offering.

Features

For cost comparison purposes, you need to examines domains, databases, and diskspace. However, features matter for you overall purchasing decision &#8211 particularly if you have certain goals or needs (for example located email, etc).

Both 1&amp1 and HostGator provide huge lists of super-terminology attempting to convince you they provide greater than another. What really happens is it&#8217s an excessive amount of to process and really compare, so you concentrate on the little variations (like how HostGator provides you with $100 in the search engines AdWords credit whereas 1&amp1 provides you with $50 in Facebook and $50 in Bing ads) rather of features that really matter.

That stated, there’s a couple of features that I wish to on-site visit. First, HostGator does weekly backups of the site. 1&amp1 does daily backups. Should you create a lot &#8211 that is one problem. Now, you shouldn’t depend in your webhost to complete backups for you personally (it&#8217s important enough that you simply shouldn&#8217t trust that to another person). However the additional frequency of just one&amp1 backups are nice, along with a feature that HostGator must add.

So far as return policies, HostGator will a 45-day refund policy, whereas 1&amp1 supplies a 30-day. Not really a ton, but worth calling out.

Both of them offer limitless bandwidth (ie, they’ll support limitless quantity of traffic to your website). Every host should asterisk this since in case your site hits every news network simultaneously&#8230it&#8217s most likely likely to crash. That stated, I need to on-site visit that whenever my a publish of mine went viral in This summer 2013, I’d 4,000 on my small site at some point and HostGator handled it gracefully (regrettably the websites I own running on 1&amp1 haven’t were built with a viral hit yet).

For first-time website proprietors, 1&amp1 provides an &#8220App Center&#8221 which has led setup of WordPress along with other common software. HostGator, however, sticks out using their Quick Install feature (detailed here), which supplies a far greater experience which i&#8217ll detail within the usability section.

Overall, in features I&#8217ll call 1&amp1 hosting versus. HostGator a tie, based on precisely what features you actually value. But features don&#8217t matter when they don&#8217t work, so let&#8217s dive into performance.

Performance

An internet host&#8217s primary purpose would be to offer your site files as rapidly so that as reliably as you possibly can each time a customer navigates for your URL. All trustworthy hosts guarantee 99.9% uptime (quite simply, you might have about one hour of downtime each year). Both HostGator and 1&amp1 declare that their internal metrics match individuals figures.

There&#8217s always likely to be lots of anecdotal evidence in either case. Customers for 1&amp1 frequently claim they have had significant downtime. Lots of HostGator customers possessed a day&#8217s price of downtime once they switched data centers in August 2013 (my sites weren&#8217t affected, but numerous others were).

It&#8217s difficult to make judgments on future uptime in line with the past for those web hosting companies &#8211 since even Google and Amazon do go from time to time. So, I&#8217d state that both are likely to provide you with solid uptime (but always make certain you retain your personal backups), and check out things that you could measure &#8211 like delivering your files rapidly.

To try and look directly at 1&amp1 hosting versus. HostGator directly, I setup 2 websites with similar settings on accounts and ran speed tests. Listed here are the outcomes.

1&amp1 Speed Test

HostGator Speed

In 2016, 1&amp1 has improved, but nonetheless not just like HostGator.

1&amp1 Hosting Speed

HostGator TTFB Test

There are plenty of variables which go into how rapidly your site can load &#8211 however the factor that you could particularly take a look at to gauge host performance ‘s time to first byte (TTFB) &#8211 again, there are plenty of additional factors, but this is actually the just one you are able to distinguish from website setup. This can be a measurement of methods lengthy the server requires to acknowledge the request and begin coming back files.

Quite simply, should you walked up to and including counter and requested someone to enter the rear of the shop to seize a bundle, TTFB could be how lengthy they simply was there before you run into the rear of the shop.

You can observe in the screenshots above that HostGator is considerably quicker than 1&amp1. Almost embarrassingly better.

When we would compare 1&amp1 hosting versus. HostGator on performance alone &#8211 it might be no contest. But performance featuring don&#8217t matter unless of course you are able to really rely on them, and that’s why its my hosting reviews I love to take a look at usability too.

Usability

All hosting accounts possess a &#8220backend&#8221 setup where you want to manage your server account &#8211 kind of like the way you use Home windows 7 or OSX to handle your pc.

HostGator uses cPanel, the standard over the industry. It&#8217s cluttered and never pretty, but it’s straightforward and fairly simple to find what you’re searching for, especially given that they put all the details around the primary page. Furthermore, because it&#8217s mostly standard across lots of website hosts, it&#8217s simple to find support and help online for this. Here&#8217s what it appears as though.

HostGator cPanel Backend

1&amp1 hosting, however, utilizes a custom backend to handle their hosting accounts. Theoretically, this is great simply because they can personalize it exactly to meet the requirements of the customers&#8230but it becomes a usability disaster. It’s admittedly more attractive than HostGator. However, several key settings (like DNS information) are hidden while some (for example Global PHP settings are emphasized. Here&#8217s what it appears as though&#8230

1&amp1 Backend

Despite the fact that there are plenty of overall usability difficulties with 1&amp1, my 3 specific issues are:

1. They hide the DNS information behind Domain Transfers. It&#8217s a fairly overt make an effort to upsell their domain services and encourage people to transfer the registration of the domain to at least one&amp1. Rather, they ought to easily supply the DNS information to permit customers with domains elsewhere to still use 1&amp1 hosting.

Even buried under other settings - still going for the upsell

As opposed to HostGator &#8211 DNS information (and FTP) details are something receive inside your signup email and it is around the primary dashboard from the hosting account.

HostGator Email

2. 1&amp1 hosting&#8217s primary marketplace is first-time website proprietors and small company proprietors, however their backend setup makes application setup (for example WordPress) very difficult, and much more technical than it ought to be. HostGator uses the QuickInstall that is a real 2 step process, whereas 1&amp1 puts their WordPress install inside an Application Center, and utilizes a more technical 5 step process.

3. Error messages really are a frequent appearance on 1&amp1 hosting. And they’re frequently for very mundane actions&#8230like striking the back button.

All To Common Sight

Furthermore, a number of other fundamental functions for example installing databases fail a lot more frequently than HostGator.

WordPress Install Fail

Overall, despite the fact that HostGator&#8217s backend isn’t pretty &#8211 however it&#8217s functional and incredibly functional. 1&amp1 is loaded with lots of usability issues making it an irritating option for me &#8211 but specifically for any very first time hosting account customer. Major suggests HostGator.

Customer Support

HostGator both cover the spectrum of phone, email, chat, forum, and understanding-base support. I&#8217ve had good encounters with HostGator for quite some time &#8211 despite the fact that I haven’t needed to contact support everything frequently. I&#8217ve averaged about two to four minute phone waits, and chat is generally instantly available.

1&amp1 hosting support has typically been fine, although not quite good. Their support is fast (usually within minute wait) and cordial, although not super knowledgeable. They appear to see support like a cost center as opposed to a marketing &amp retention funnel. My newest experience was looking to get a database installation error fixed.

The support was fast and cordial, but she simply attempted to resolve the problem by re-creating it herself. She’d to place me on hold to usher in the technical supervisor (apparently they’ve line customer support that is based on a few tech people).

The hold was going for a while, and so i requested to become contacted by email when the issue was resolved. It had been fixed and that i was emailed just a few minutes later. Again, it had been fine &#8211 far better than other a number of other hosts, although not quite to the stage of HostGator&#8217s good, but consistent support.

Conclusion

Typically, I different companies provide a better or worse fit based on your objectives. For 1&amp1 Hosting versus. HostGator &#8211 I&#8217d repeat the following:

If you’re searching for branded hosting and curently have products or knowledge of 1&amp1, then 1&amp1&#8217s hosting plans might be considered a good fit for you personally (see their promotions here).

Otherwise, I&#8217d state that 1&amp1 hosting is a huge brand with low prices and a lot of features, however , can&#8217t match HostGator in almost any other category for overall value. Get 45% off HostGator&#8217s plans here (coupon incorporated).

If you’re searching for an independent hosting in a good cost point with higher performance, solid usability, and helpful features &#8211 you can examine out InMotion&#8217s plans plans here (review).

If you’re more confused than ever before, make sure to take a look at my Buzzfeed-style hosting quiz to sort the choices.

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