Among the big points to consider whenever you’re searching at booking software programs are whether you need to make use of the program like a platform for other, tangentially related tasks – things like inventory control, reason for purchase, and even perhaps some CRM and marketing. There’s an absolute attract the thought of not getting to sign in to five different programs to operate your company.
Simultaneously, however, additional features have a tendency to come confined, and also you don’t wish to waste your precious capital on stuff you aren’t prone to use.
Despite being quite large, robust platforms, BookingBug and Square Appointments are generally scalable programs that may provide your business room to develop to their full-featured sets. Figuring out which is the foremost fit, however, requires a closer inspection at what each one of the programs offers, and a feeling of where your company is headed.
Cost
Champion: BookingBug
Until you’re able to our prime, custom/enterprise levels, there’s not a contest here with regards to cost. BookingBug begins at $19.95/month because of its solo plan, whereas you’ll have to covering out a minimum of $30/month hop onto Square Appointments.
The large caveat here’s that BookingBug puts a cap on the amount of bookings you may make monthly, if you possess a particularly busy solo account, it’s easy to assume a predicament that you could easily get bumped up to and including greater tier to support your heavy usage. You don’t need to bother about by using Square Appointments, that is only worried about the amount of staff people who definitely are while using program.
Interface
Champion: BookingBug
 
BookingBug
Square Appointments
Initially glance, Square Appointments makes better decisions when it comes to color and layout. It’s a little crisper, cleaner and much more modern-searching. There’s also less steps involved with establishing your calendar and becoming began.
However, Square Appointments includes a couple of annoying quirks that include being a member of Square’s bigger, integrated platform: a few of the features the thing is around the sidebar aren’t really available, simply because they come under another product heading (like Square Payments, for instance).
BookingBug has lately taken some steps toward making their product more user-friendly for instance, the website now displays better on cellular devices. The organization has additionally added tabs which help cut lower on a few of the convoluted navigation problems that once plagued this program.
As the setup process for BookingBug continues to be a little lengthy, that which you’re getting into return is really a highly customized booking experience enhanced for the kind of business. Compared, Square Appointments is rigid. So while you will find points both in their favors, I give BookingBug a little edge.
Set Of Features
Champion: Square Appointments
This is when the comparison will get just a little trickier, based on regardless of whether you evaluate Square Appointments by itself or included in the bigger (and much more costly) Square family. It’s reliable advice that Square is capable of doing bearing the majority of your company’s digital infrastructure, from scheduling, to analytics, to payment processing (odds are, you’ve interacted with Square’s POS software like a customer already).
This isn’t to state BookingBug is really a slouch within the feature department. For smaller sized, cash-strapped companies, it most likely provides more bang for that buck as it can certainly perform the majority of the same functions you receive with Square (although on the more sensible scale).
Still, when we’re speaking about pure feature potential, Square is playing inside a different league entirely.
Personalization
Champion: BookingBug
I discussed BookingBug’s extensive start-up process earlier, but I wish to underscore precisely how thorough it’s. You’re likely to be requested about the kind of business you’ve, the sorts of sources BookingBug ought to be tracking for you personally, staff settings, cost settings, and much more. Even if you not appreciate the amount of steps between your time you join a free account and booking the first appointment, all this is performed in the customizing your experience.
Customer Support
Champion: Square Appointments
It’s a cliche in the realm of SaaS, however, many developers save money on overhead by restricting the avenues customers have for contacting customer support. BookingBug, regrettably, is one. You’ll have to pick a mid-tier or greater plan if you wish to have the ability to achieve a person by telephone, or else you’ll be tied to email/ticketing or online references.
Square leverages its size here by providing phone support to any or all its users, which makes it a much less frustrating experience whenever you encounter an unpredicted problem.
Conclusion
Champion: BookingBug
Companies searching for feature-wealthy booking software that provides them room to develop can securely choose from either BookingBug or Square Appointments both of them are well-designed services from trustworthy companies.
I’d, however, direct nearly all small-to-medium companies toward BookingBug over Square Appointments, unless of course they’re otherwise heavily committed to Square’s infrastructure (or intend to be). Generally it’s a much better value and simpler to bend toward your unique needs.
The publish Square Appointments Versus BookingBug made an appearance first on Merchant Maverick.
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