Shopify Plus Versus Mozu


Should you&#8217re searching into Enterprise eCommerce software, you&#8217ve without doubt encounter Shopify Plus. And, should you&#8217ve dug just a little much deeper, you might have found Volusion&#8217s form of Enterprise software, Mozu. Both systems provide the scalability, reliability, and customer care you’ll need, how do we decide between the pair of them? I&#8217m wishing I’m able to help.

First, just a little history.

Shopify Plus operates and owned, unsurprisingly, by Shopify. With more than ten experience, Shopify is among the best shopping carts open to retailers. Over 275,000 stores use Shopify for his or her online platfoms, and this past year the organization worked in $17B in sales. Shopify&#8217s big named clients include Whirlpool, Red Bull, and Budweiser.

Launched in September 2013, Mozu is Volusion&#8217s solution for commercial retailers. Volusion matches Shopify in sales, handling $17B in sales this past year. Mozu hosts sites for Bluefly, Jelly Belly, and Sigma.

Both of them are solid choices for a company that wishes to help keep expanding. Continue reading once we compare the 2 platforms&#8217 website design, features, and integrations. Should you&#8217re searching for something much more in-depth, try our full reviews of Shopify Plus and Mozu.

Web-Located or Licensed:

Shopify Plus and Mozu are generally SaaS (Software like a System). They’re fully-located cloud-based software systems.

Software and hardware Needs:

None! Zero! Nada! You just need a pc, a web connection, along with a up-to-date browser.


Prices for Enterprise solutions varies between retailers, based upon how big your organization and the amount of customer care that you’ll require.

As I can&#8217t let you know what prices may be like for the business, I know that both goods are pretty costly. Shopify Plus&#8217s cheapest possible rates are $2000/month, despite the fact that there’s no information on Mozu&#8217s site to point out a cost range, I imagine prices can be compared.

You&#8217ll have to contact both companies to discover what prices may be like for the company.

Contact Shopify Plus

Contact Mozu

Simplicity of use:

Champion: Shopify Plus

I have to admit that Shopify Plus wins this category automatically. Normally, to be able to evaluate simplicity of use, I request a demo, give it a try, and see results for yourself. As I&#8217ve had the ability to check out Shopify&#8217s backend extensively, I haven’t received the Mozu demo which i requested over the other day. So, I don&#8217t have just as much to take with Mozu.

Shopify Plus uses exactly the same dashboard as Shopify&#8217s fundamental plans, that is great since it&#8217s our favorite dashboards.

Screen Shot 2016-05-24 at 11.24.02 AM

All your most typical functions are rapidly accessible, and also the layout is logical and simple to navigate.

A WYSIWYG editor (a specific item is what you’ll get pronounced wiz-ee-wig through the pros) enables you, the merchant, to create changes to storefront content through the admin.

There&#8217s a style editor available that allows you to view real-time changes for your theme before you decide to distribute them. So far as usability goes, Shopify is really a dream.

Though I wasn&#8217t capable of giving Mozu an evaluation run, Used to do watch this thirty-minute video that demonstrates a number of Mozu&#8217s functions.

There’s two parts to Mozu: the admin (to use) and also the DEV center (for the developers&#8217 use).

In the admin you are able to set discounts, add products (as much as 20 million), and alter and arrange storefront quite happy with widgets.

To be able to best make use of your Mozu platform, you&#8217re have to developers who are able to re-write source code to personalize the website for your exact specifications. Though it&#8217s easy to circumvent coding more often than not with Shopify Plus, it&#8217s impossible to prevent with Mozu.

I suggest trying out both products before investing in either. You might find that you simply prefer one within the other.

Shopify Plus provides a 14 day free trial offer, which you’ll find here. Mozu also offers a demo available. Hopefully, you’ve better luck getting hold of it than Used to do.


Champion: Mozu

In each and every situation, Enterprise solutions supply the scalability, uptime, storage, and selling capacity that giant companies need. Neither Shopify Plus nor Mozu are the best for this rule. You can be certain that the site will stretch to deal with sudden increases in traffic.

Listed here are a couple of features which go past the basics.

Shopify Plus includes a Traffic Control Application available which helps transfer customers out of your old site for your brand new one, with no stop by Search engine optimization. With Shopify Plus you may also sell across multiple channels (including social systems) and manage all individuals channels in one admin. Further, Shopify Plus can add a blog to provide your clients a properly-rounded brand experience.

One factor Shopify Plus continues to be missing is a-page checkout, but like anything else Shopify-related, this is often solved by having an application. It&#8217s known as CartHook also it costs $300/month.

Mozu wins this competition, not because Shopify Plus really lacks in the choices (except for one-page checkout), speculate Mozu excels.

Mozu boasts faster load occasions than most platforms, which will keep customers in your page. With faceted (filtered) search, customers find what they desire faster and, subsequently, buy faster. In Mozu&#8217s admin, try listing limitless attributes for every product to help refine your research functions and make super-specific promotions. While Mozu doesn’t have your blog function, it will get one-page checkout. Take a look at Mozu&#8217s full listing of features on the separate review.

Website Design:

Champion: Tie

Shopify Plus and Mozu take completely different methods to website design. Shopify Plus offers a multitude of pre-done affordably-to-use styles, and Mozu gives developers the various tools they have to create their very own.

We&#8217ve been speaking about Shopify&#8217s styles for any lengthy time. They’re professional and engaging, and today these (over 100) are fully mobile responsive. You will find 26 free styles available, and also the rest can be bought at $140-$180.

Screen Shot 2016-06-06 at 1.40.44 PM

You are able to edit Shopify Plus&#8217s styles through either the Theme Editor based in the dashboard or by editing the HTML/CSS source code.

Mozu doesn’t offer any ready-made styles or WYSIWYG editors. Rather, it champions complete customizability. Your developers can take shape on Mozu&#8217s blank Core Theme using the Hypr theming engine, which simplifies the event process. Mozu is free, so that your developers have the same code and REST API which was accustomed to build Mozu.

Screen Shot 2016-06-09 at 11.38.31 AM

It makes sense a completely mobile responsive shopping online experience. Even though your website is going to be harder to obtain ready to go, it’ll ultimately feel and look exactly how you would like it to.

Integrations and Add-Ons:

Champion: Tie

Shopify&#8217s Application Store is unbeatable when it comes to figures. With more than 1000 add-ons available, you&#8217re sure to obtain the integrations you’ll need. (Bear in mind that you simply&#8217ll require a couple of more add-ons with Shopify Plus than you’d with Mozu due to Shopify&#8217s more limited features). If you’re able to&#8217t find your chosen integration, it&#8217s simple for your developers to construct connections with Shopify&#8217s REST API. Furthermore, the Shopify Plus team can help source custom connections for your ERP, CRM, and accounting systems.

With 85 add-ons finally count, Mozu&#8217s pre-made integrations are restricted compared. However, because of Mozu&#8217s number of features, you&#8217ll need far less add-ons. And, due to Mozu&#8217s free documentation, the integrations that you simply do need is going to be simple to connect.

Because of this, I&#8217m calling a tie.

Payment Processing:

Champion: Shopify Plus

Shopify Plus connects with more than 70 payment gateways. Furthermore, Shopify offers its very own in-house payment option: Shopify Payments.

There’s a couple of advantages to Shopify Payments. Fox example, it&#8217s easy to setup and manage your bank account. More to the point, you might be able to pay lower charge card rates with Shopify Payments compared to other payment gateways. With every step-up in Shopify plans, charge card rates go lower. Browse the rates for auction on this chart.

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Although there aren’t any rates listed for Shopify Plus, it&#8217s likely they&#8217re even lower.

Mozu, however, has only ten payment gateways already integrated. Observe that these gateways include probably the most generally used options (Authorize.Internet, PayPal Express Checkout, PayPal Payflow Pro, Amazon . com Payments), which with Mozu&#8217s free documentation, it&#8217s simple for your developers to construct connections for your favorite payment gateway.

I&#8217m giving this to Shopify Plus, mainly due to the reduced charge card rates provided with Shopify Payments.

Customer Support and Tech Support Team:

Champion: Tie

Shopify Plus and Mozu offer much the same customer care services.

Shopify Plus advertises 24/7 priority support. There’s also eCommerce Forums available as well as an online Help Center, which addresses faq’s. The good thing of Shopify Plus&#8217s services are that every merchant includes a designated Merchant Success Manager. They are the direct line to Shopify&#8217s support, and they’re acquainted with your store&#8217s needs and intricacies. And, obviously, there will always be Shopify Experts readily available for hire that will help you with website design, product photography, etc.

Mozu also provides priority phone support 24/7/365. Developers will find methods to their technical concerns within the documentation obtainable in Mozu&#8217s DEV center. Within the Help Center searching for solutions to faq’s or submit an assistance ticket. Expertise are additionally available and may be either incorporated inside your hire Mozu or hired at additional cost. Like Shopify Plus, Mozu provides each client by having an Account Manager, who tends to make running your store an even operation.

Shopify Plus and Mozu match one another within this category like for like. It&#8217s a tie.

Negative Reviews and Complaints:

Champion: Shopify Plus

With many Enterprise options, it&#8217s near impossible to locate any testimonials online, negative or positive. In these instances, I typically check out the founding company&#8217s history. More often than not, customer complaints fond of the bigger company apply and to Enterprise solutions. That stated, here are the customer complaints I&#8217ve found most often.

Shopify customers dislike its limited functionality. Since the admin is really easy to make use of, Shopify frequently neglects to include certain options that bigger companies need. For instance, discounts are only able to be produced with one condition (a price reduction on X product of X percent). A lot of companies want to create more difficult discounts (Say, a price reduction on X products of X percent when the total cost has ended X dollars). Shopify also limits the amount of variants that may be put on an item. Futhermore, Shopify&#8217s Business to business selling choices are only accessible by having an application.

Volusion&#8217s customers don’t complain concerning the product around the service. Earlier this Memorial Day (2016), several Volusion sites experienced three hrs of downtime, leading to a large number of lost sales. Volusion customers also complain about tricky cancellation charges (you should know to cancel all your services individually) and miscommunications with customer support.

Because Shopify&#8217s complaints can largely be solved with an app, I&#8217m awarding the course to Shopify Plus.

Positive Testimonials and reviews:

Champion: Tie

When I&#8217ve already pointed out, comments are difficult to find. However, positive testimonials are indexed by abundance on Shopify Plus and Mozu&#8217s sites. Individuals testimonials tend to pay attention to a couple of things.

Shopify Plus clients love that they could transition easily using their old platform to Shopify, with no stop by Search engine optimization. Users will also be stoked about Shopify&#8217s scalability, and developers are looking forward to the opportunity to use Shopify&#8217s REST API to personalize the shop&#8217s backend.

Mozu customers understand the platform&#8217s speed: pages load fast and developers could make updates rapidly. They love Mozu&#8217s mobile responsive design and Mozu&#8217s master catalog which syncs products from multiple sales channels. Additionally they like this customer segmentation enables merchant to market differently to various customers.

Final Verdict:

Champion: Shopify Plus

With wins in 2 more groups than Mozu, Shopify Plus is our obvious victor. Its clean dashboard, reliable customer support, and extensive applications are unequalled.

That doesn&#8217t mean, however, that Mozu isn&#8217t best for you. Should you&#8217d should you prefer a platform that enables you to definitely personalize every facet of your store, Mozu is possibly a much better fit.

Should you&#8217re still unsure, I suggest talking with representatives from both companies. Inquire about prices, request a demo, and find out the things they can perform for you personally.

Get Began With Shopify Plus

Get Began With Mozu

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