Shopify is really a broadly popular cloud-based shopping cart software which is used by greater than 175,000 big and small e-tailers within the U.S. and abroad. Its elegant simplicity, gorgeous styles, and accessible customer support earned Shopify an almost perfect ranking on Merchant Maverick (see our full review here.) Types of stores presently using Shopify include include TattlyÂ and Good As Gold.
But Shopify has lots of solid competition. Other web-located carts are used to produce killer stores, and something towards the top of the heap is Spark PayÂ (formerly AmeriCommerce, a good eCommerce cart whichÂ Capital One acquired to higher meet the requirements of the small company customers.)Â WhileÂ Spark Pay is less popular than Shopify, it’s created manyÂ beautifully designed stores,Â appeared around the 2012 Corporation. 5000 list, and snagged a CODiE Award this year. Notable stores usingÂ Spark Pay include Kelloggâs StoreÂ andÂ USA Hockey League.
Spark PayÂ and Shopify offer full teams of features and integrate with assorted payment processors and add-ons. Plus, each cart includes a history of consistently increasing the UX of the admin backends. But exactly how do these competitors compare when it comes to prices, user feedback, and style? We check out the intricacies of both shopping carts within the following comparison.
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Web-Located or Licensed:
Spark Pay and Shopify are generally web-based, cloud-located shopping cart software solutions.
Software and hardware Needs:
Spark Pay and Shopify are fully web-located. Nothing apart from a safe and secure web connection and updated internet browser (Chrome, Firefox, Safari) are needed to gain access to the cloud-based software. While all os’s and browsers are supported, installing the most recent technologies are usually a good idea.
Spark PayÂ and Shopify both offer free 14-day trials that donât need a charge card to gain access to. Neither charges set-up or cancellation charges or insists upon sign an agreement. Both could be cancelled anytime.
Information regarding plan prices have been in my complete Spark Pay and Shopify reviews, however i’ll address the popular features of each cart here.
Spark PayÂ charges $24.95/month because of its starter Steel plan and Shopify charges $29/month because of its comparable Fundamental plan. (Shopify also provides a $9/month LiteÂ plan, that provides Facebook integration as well as an embeddable Buy Now button, but doesn’t present an online shop of their own.) After that, plans diverge a little more. Spark Pay has 5 plans, varying from $24.95 to $299/mo. Shopify has 3 primary plans, weighing $29, $79, and $179/mo. Custom-tailored Enterprise sized plans can be found by each, with variable prices.
InÂ this category, Shopify may be the obvious champion. Its $29 plan can be a couple of dollars greater than the competing plan from Spark Pay, but almost every other plan’s considerably less, all while supplying a lot more overall convenience. Including limitless products, limitless bandwidth, and limitless online storage at each subscription level. They are three of the Big 4 points of comparison for each shopping cart software, the 4th being Transaction Charges. This is actually the only reason for similarity backward and forward carts, as neither charges transaction charges.
Simplicity of use:
Spark Pay’sÂ admin includes more functionality than most retailers will require, although not a lot of extras that the store is going to be bogged lower. To obtain began, youâll make use of a wizard to include information regarding your shop, select a template, set tax and shipping rates, and employ a style editor to change your storeâs fonts, colors, and (if preferred) fundamental page structure. Soon youâll anticipate to incorperate your first product. The newest form of the admin includes a standardized UI pattern thatâs enhanced for cellular devices.
It didnât take lengthy that i can get my bearings within the Shopify admin, with four steps to accomplish before you start selling, published in the forefront around the dashboard: adding products, customizing styles, establishing a domain, and entering tax and shipping info.
For me, after using both tools I discovered Shopifyâs live theme editor to become more intuitive and accessible than Spark Pay’sÂ theme editor. Plus, with Shopify adding groups, products, and customer data is easy. Your nav menu could be rearranged via drag too. Overall, I love that Shopify comes as they are with whatâs important and enables you to pick the functionality that’s most useful via its application store.
Though we provide the win to Shopify within this category, I wasn’t whatsoever displeased with the simplicity with Spark Pay.
Champion:Â Spark Pay
Both Shopify and Spark Pay offer an array of as they are features: see our Shopify review and Spark Pay review for that full lowdown. Spark Pay is phenomenal for the reason that it offers all features on all plans no matter its cost. So rather of sifting through lists to make certain your plan features a e-newsletter or Google Analytics integration, for instance, Spark PayÂ customers garner accessibility cartâs total suite of features, which simplifies the sign-up process. Another primary Spark PayÂ distinction is its multi-storefront feature that allows you to maintain several shop at any given time from one admin (additional stores are $39 each to include on.) Plus, Spark PayÂ offers one-page checkout, gift cards, and multi-language support as they are, while Shopify doesn’t.
Note thatÂ gift cardsÂ are offered on Shopifyâs Pro and Limitless plans, and you may go for plug-ins for many any feature that doesnât come immediately with Shopify via its application store, although doing this could cost extra.
Shopify introduces new featuresÂ on regularly. And That I like this Shopify provides a mobile application so that you can keep your store everywhere via tablet or smartphone. (Spark Pay offersÂ 31 Mobile Responsive themesÂ to be sure that your store displays properly from the device, but hasnât introduced a downloadable application to higher manage your store on the run.)
I love that Spark Pay’sÂ skins could be customized via its Live Design Theme EditorÂ that allows you to edit widgets and drag layout elements. If youâre a coder youâll have the ability to gain full use of each templateâs CSS and HTML (Shopify enables you to edit raw files through the “Template Editor” within the admin too.)
Shopify features its own form of an active theme editor. You are able to follow together with alterations in a preview window before theyâre printed and modify other elements of design instantly without requiring to refresh the pop-up window.
Even though many of Spark Pay’sÂ themes are eye-pleasing and fresher than whatâs provided by competing carts,Â there are less of these than’s provided by Shopify.
Templates are among Shopifyâs most powerful selling points, with superbly designed free and premium options.Â Itâs difficult to really ruin Shopifyâs styles while making customizations, consider there are plenty of good options to select from, the probability is good that you simply wonât have to execute heavy changes to obtain selling to begin with. If youâre launching a brand new business and donât cash experience building online retailers, you almost certainly want something which’s simple to tweak which looks great. For me ShopifyÂ and Spark Pay have what must be done, but ShopifyÂ ends track of aÂ narrowÂ lead within this category.
Integrations and Add-Ons:
Spark PayÂ offers someÂ helpful add-ons to go with its set of features, having a couple of free and lots of premium options including Quickbooks, LivePerson, and Amazon . com Ads. However the amount ofÂ extras offered in Shopifyâs application store blows Spark PayÂ out from the water. Youâll find countless marketing, reporting, shipping, social networking, and inventory integrations, including tools for strengthening product options and loyalty programs. Shopify also keeps a well-reviewed iPhone application. But beware: as pointed out above the price of plug-ins can also add up fast.
Spark PayÂ is suitable for a large number of domesticÂ gateways, including Authorize.netÂ and Chase Paymentech and most 50 processors including PayPal. Shopify integrates using more than 70 gateways. Like Shopify, Spark PayÂ offers a free account. But don’t worry- I won’t point out that I distrust “Persolvent”Â purely based on its absurd name forÂ a A Merchant Account provider. You’re welcome.
Overall, Iâm more impressed using the new Shopify Payments. The processor approves sales instantly, displays payments in tangible-time, and includes chargeback recovery for all of us-based retailers. Registering cancels the transaction charges Shopify tacks onto its less costly plans. On Shopify Payments here.
Customer Support and Tech Support Team:
While my encounters with Spark PayÂ customer support happen to be mostlyÂ positive, If only there is a method to interact with the tech team after 6pm. You are able to submit emergency tickets if trouble does show up throughout the weekend or overnight and study a forum, watch olderÂ video tutorials, and check for solutions inside a Understanding Center.
Shopifyâs customer care team is among the very best in the biz. Youâll find a variety of methods for getting info, together with a Understanding Base, discussion forum, wiki, and Ecommerce UniversityÂ (that is basically only a couple of blogs on eCommerce topics.)Â Plus, customers located in The United States, the United kingdom, Australia, and Nz can call a delegated regional telephone number.
Watch will claim that they can offer top-notch support. However the proof is incorporated in the user community. Granted, users who’ve had unfortunate encounters are far more prone to leave feedback than users who’d positive encounters, but we are able to still consider the volume, severity, and customary styles one of the reviews for a concept of the likely trouble spots. The following two sections covers a few of these details.
Negative Reviews and Complaints:
Champion:Â Spark Pay
An intensive online search of user interactions and comments about both Spark PayÂ and Shopify switched up an extensive selection of complaints about both carts.
Spark PayÂ merchants are unhappy about its poor resolution rate for intricacies, however the recent acquisition by Capital You can (or might not) impact this. The possible lack of 24/7 phone support is another sore point of these reviewers. Other users want the opportunity to integrate with a lot more worldwide payment processors, but still more grumble about all of the extra charges for bandwidth overages, etc.
Many Shopify retailers detest the transaction charges Shopify contributes to its least costly plans (as pointed out above, the firPercent to twoPercent fee is waived should you join Shopify Payments) and donât like this add-ons can rapidly make an inexpensive payment more costly. Others donât like this clients are redirected towards the Shopify domain (checkout.shopify.com) to do purchases because it could (theoretically) result in abandoned carts. Additionally you wonât locate one-page checkout with Shopify (itâs an element Spark Pay has offered since its beginning) or discounts within the Starter and Fundamental plan. Spark PayÂ includes all features on all plans, making the sign-up process more straightforward and convenient.
Positive Testimonials and reviews:
Retailers have ample good stuff to report about both Spark PayÂ and Shopify. Spark PayÂ customers cite the cartâs dependability with little downtime, regular software updates, and customizable styles. Others like its as they are reporting and powerful product management tools and discover its multiple storefront feature useful and simple to use.
But overall Shopify users reported a larger selection of positives, centering around stellar customer care encounters and general simplicity of use. Others love Shopifyâs styles, its mobile application, auto backups, and healthy uptime record, as well as its limitless bandwidth.
While both carts stand out with positive user feedback, Shopify’s depth and breadth of positives simply outweighs Spark Pay.
Shopify and Spark PayÂ both got their start in 2005 and earned almost perfect star ratings within our reviews, placing greater than any competing cart.
For me, Spark PayÂ offers a effective suite of features that’s a great fit for established firms that donât always require a simplifiedÂ interface, but enjoy an intuitive admin nevertheless. Iâve found Spark PayÂ to be considered a well-built cart supported by a whip smart group of engineers. Plus, through the years itâs been making plans to become a bit more hip and welcoming to newbies. And it is multi-storefront feature is indeed a draw for retailers that run several online stores but wish to man the ship from one backend.
Shopify isÂ easy to make use of, and itÂ keeps improving upon that success. It markets itself to first-time retailers while offering a $9Â starter plan for those who would like to test the waters. Despite the fact that Iâd want to see a plumped up attributes which includes one-click checkout and multi-language support (and transaction charges dropped permanently) Shopifyâs 24/7 support, number of integrations, mobile application, and beautiful styles provide the advantage over its competition.
Prepared to discover for yourself? Consider using a free demoÂ of Spark PayÂ and take Shopify for aÂ trial runÂ for fourteen days and find out which shopping cart software may be the right fit for the online shop.
The publish Spark Pay Versus Shopify made an appearance first on Merchant Maverick.