Although some mobile processing apps focus exclusively on card-present transactions (like Spark Pay and PayAnywhere), others, like Flint and Square, offer online selling tools to supplement in-person payment options. Should you choose any type of e-commerce, Flint and Square are generally solid payment processing services, presenting an exciting-in-one payment processing solution.
Despite the fact that you’ll pay somewhat steeper transaction charges compared to a conventional payment processor, with mobile-based processors like Flint and Square, it’s not necessary to pay for any monthly charges and its not necessary to undergo the procedure or cost of opening a traditional merchant account. This will make them good payment processing options for lower-volume retailers. Plus, you receive all of the nifty on the internet and mobile features (PayPal is yet another such all-in-one online payment processor take a look at my PayPal versus. Stripe comparison if you are like doing so).
Personally, I really like the simplicity any type of “all-in-one” solution and I’m prepared to pay a bit more not to have multiple accounts with various, sometimes overlapping, services. I additionally consider no monthly charges to become a major plus, thinking about the unpredictable earnings that is included with my being self-employed. Everything stated, both of these processors are certainly not produced equal. While they’re comparable in many areas, after researching both Flint and Square, I’ve found some pretty stark variations backward and forward services.
In the following paragraphs I’ll give a side-by-side comparison of Flint and Square when it comes to online selling features, total cost, reliability, along with other factors. You can chime along with your opinion, yell at me, etc., within the comments.
Contract Length and Early Termination Fee:
Here’s the offer with Flint and Square:
- No contract
- No early termination fee (since there isn’t any contract to terminate, duh)
- No fee every month
It’s as easy as that! Just payg. I love this arrangement much better than PayPal’s, making you have to pay a regular monthly fee to obtain all of the features.
I love both Square and Flint’s features, but Square has much more of ’em actually, they most likely possess the best set of features associated with a pay-as-you-go mobile payment processor.
Before I list all of the features, I ought to explain that Square and Flint process in-person payments differently: With Square, you utilize a mobile terminal (iPad, Android device, etc.) combined with a totally free card readers. You may also process payments with no readers while using application, however the fee is greater.
Flint is exclusive for the reason that it doesn’t use any type of readers or swiper — rather, the application uses your phone’s camera to scan card figures. Obviously, you may also key the figures in if you want to.
OK, moving forward, here’s a sampling of Square’s best features:
- Advanced inventory management features – This is when Square really shines. One fantastic aspect is when Square syncs on the internet and in-store sales in inventory management counts.
- Receipt printing abilities – This selection is particularly absent from Flint’s service.
- Electronic invoices – In-application or online
- Located storefront – Great design includes choices for shipping or pickup. Great for quick service/takeout cafes and restaurants in addition to e-commerce.
- Embeddable item links – This enables you to definitely add some item aimed at your website, outdoors of Square.
- Coupons – Nice feature to have an online shop.
- Customer comments management – A valuable feature known as Square Feedback enables you to definitely manage your status and cope with customer complaints before they publish an awful Yelp review.
- Advanced reporting – Check this out page for an entire listing of reports offered. (There is a lot!)
Now, here are the features you get with Flint:
- Your personal Merchant ID number (MID) – This can help lead to account stability, and also you don’t acquire one with Square (I’ll delve further into this afterwards).
- Electronic invoices – In-application or online. Can attach coupons/promotions to invoice.
- Payment buttons – Customizable, simple to embed in website, attractive integration (much like Square’s embedded item links, but performed differently).
- Located payment pages – Great for discussing on social networking as well as for companies with no website.
The characteristics Flint has are solid, but taking everything into consideration, Square may be the definite champion here, supplying a more complex group of features. The issue, I suppose, is whether or not you undoubtedly need all of the features Square offers. Begin to see the complete listing of Flint’s features here and on Square’s features in Tom DeSimone’s Square review.
Charges and Rates:
Flint and Square are generally great about offering no hidden charges or monthly charges. Therefore it all comes lower towards the transaction charges. Flint offers considerably lower transaction charges for debit payments, but slightly greater charges for credit payments, whereas Square offers the advantage of accepting American stock exchange and Uncover cards, in addition to worldwide payments.
Square doesn’t have monthly charges. Its transaction fee breakdown is really as follows:
- Swiped transactions: 2.75%
- Online/invoice transactions: 2.75%
- Keyed-in transactions: 3.15% + $.15
- Accepts all major charge cards
- Accepts worldwide cards via keyed-in transactions
- No processing limits — but large transactions or high monthly product sales may trigger account suspension
Flint also offers no monthly charges and merely the next transaction charges:
- Debit transactions: 1.95%
- Credit transactions: 2.95%
Flint only accepts Visa and MasterCard and doesn’t accept worldwide payments.
Flint also offers the next standard processing limits:
- Max per scanned transaction: $1000.00
- Max per typed transaction: $250.00
- Max each week: $3000.00
- Max per invoice: $250.00
- Total invoice limit: $1000.00
Upfront processing limits are frequently a great factor because guess what happens amount will trigger a free account freeze. You should consider asking to have an increase to those limits should you provide Flint with increased details about your company.
For a lot of retailers, Flint will finish up to be the cheaper service due to its excellent 1.95% debit fee (about 50 % of card transactions come from an atm card). However, greater-volume retailers may like the greater payment versatility provided by Square. So, it’s a tie for me personally.
Here’s where Square incurs some major issues. When I pointed out formerly, you aren’t getting your personal merchant ID with Square, making your bank account less stable. Many Square customers complain about unfair account freezes, funding holds, as well as account terminations. As Tom DeSimone explains in the Square review:
Square’s aggressive fraud prevention tactics have put many small companies ready where they’re not able to access their earnings as their transactions have elevated an over-all warning sign for a variety of reasons.
A whole lot worse, Square doesn’t even disclose to customers its reasoning behind account freezes, apart from notifying the client they have either “(a) violated the relation to this Agreement, every other agreement you’ve with Square, or Square’s policies, (b) pose an unacceptable credit or fraud risk to all of us, or (c) provide any false, incomplete, inaccurate, or misleading information or else participate in fraudulent or illegal conduct.”
Flint customers, however, rarely complain about account stability issues for example funding holds or sudden account terminations. I consider not getting to bother with your funds being withheld a substantial benefit of Flint over Square.
Software and hardware Needs:
The Square mobile application and free Square Readers use all newer android and ios devices/os’s. However, you should utilize an iPad to gain access to the receipt printer, cash drawer, and bar code scanner. The $99 Square Stand must also be employed by having an iPad.
Flint can also be suitable for all newer iPhones and Android phones. You may also run the application with an iPad. Not one other hardware is essential simply download the Flint application in the Apple Application Store or Google Play and you’re all set.
Quite a few users might concern yourself with the safety of Flint’s readers-free scanner, however i personally feel confident about utilizing their PCI-compliant technology. Here’s what Flint says around the subject of security:
Flint has integrated with state of the art financial services and infrastructure companies to supply a reliable, secure and scalable platform. Sensitive information is protected based on PCI DSS along with other industry guidelines and all sorts of connections are encrypted for optimum security. The Flint application safely scans only the primary card number. No card data or images are stored on the telephone. Standard card verification info along with a touchscreen signature are needed to accomplish transactions.
Flint also provides a “Mask Card Scan” feature that enables you to definitely stop the center figures from the card in your screen to have an added feeling of security.
Square also offers robust security measures, which you’ll on here — however, many might reason that its exhaustive fraud security measures come at the chance of a less stable account.
Sales and Advertising Transparency:
Both Square and Flint offer very-obvious prices transparency, without any sales gimmicks or hidden charges. This really is laudable, and somewhat uncommon within the payment processing world.
However, In my opinion Square’s insufficient disclosure about its frequent account holds — which appears is the primary issue customers complain about — can be viewed as a transparency problem. Disclosure concerning the risks natural with third-party processors plus some obvious processing limits would most likely perform a realm of good in this region. I believe Square also needs to disclose to customers the particular cause of any holds installed on their own account.
Customer Support and Tech Support Team:
Square is broadly noted for its poor customer care. Its support channels, provided via email and over the telephone, have apparently improved recently, but you may still find numerous customer complaints about sporadic support.
For instance, Square support claims it’ll answer email queries within 24 hrs, however, many retailers claim it requires nearer to 2-three days to obtain a response. Once the among the primary problems individuals are calling and emailing about is account freezes affecting remarkable ability to work, unresponsive support becomes especially frustrating.
Alternatively finish from the spectrum, you’ll find very couple of complaints about Flint’s customer care. Flint comes with an excellent overall support profile, offering high-quality phone and email support during business hrs (7am-5pm Off-shore, Monday-Friday).
It wasn’t easy declaring a champion within this race, but ultimately I must choose Flint. Flint’s superior account stability, better-quality customer care, and unbeatable debit transaction charges turn it into a less dangerous and much more affordable choice.
To put it simply, Square has more features than Flint, however the accounts are less stable and could be more costly. I can’t in good conscience recommend Square over Flint understanding that small companies might have their accounts frozen and money withheld without receiving a lot being an explanation.
For low-risk companies that will really take advantage of Square’s added features for example receipt printing and American Express acceptance, Square is certainly worth thinking about. Individuals requiring more complex features may should also take a look at our invoicing software reviews and shopping cart software reviews.