“GoDaddy versus. HostGator” is a type of question for anybody researching hosting.
GoDaddy and HostGator are two largest hosting brands on the planet. And they’re owned correspondingly by the pair of largest web services companies on the planet (GoDaddy Group and Endurance Worldwide).
Both are “go-to” brands for business proprietors searching for accessible, affordable hosting. But – they’re different companies with various brands. When you’re selecting an internet site host – you’ve still got to finish up selecting.
I’ve current clients using (and like) GoDaddy hosting. Even though this site operates on InMotion Hosting (which I’ll mention later) – I additionally have a lot of projects which have operate on HostGator for a long time. I’ve been pleased with them.
Within this comparison between GoDaddy and HostGator, I’ll attempt to break lower the variations that I’ve present in seven different areas varying from prices structure to customer support and market focus to be able to decide the best idea fit for the project.
Also – you are able to skip towards the short version within the conclusion here (or take my Buzzfeed-style shared web hosting quiz here).
Let’s dive into GoDaddy versus. HostGator…
Disclosure – I receive customer referral fees from companies pointed out. All opinion and knowledge derive from my encounters like a having to pay customer or consultant to some having to pay customer.
Both HostGator and GoDaddy provide a wide menu of merchandise for example VPS hosting, Dedicated hosting, specialized Weblog web hosting, Cloud computing and much more. However for prices – we’ll concentrate on the most typical product which small companies usually need – shared Linux hosting.
Shared Linux hosting is also referred to as the “kind of hosting that allows you to run WordPress, Joomla and many non-Home windows web apps.”
GoDaddy and HostGator both cost their hosting in 3 tiers…that don’t quite fall into line.
The very first tier is perfect for small websites on a tight budget. GoDaddy calls it their Economy plan and renews at $7.99/mo. HostGator calls it their Hatchling plan and renews at $6.95/mo.
Their first tiers will vary in line with the kind of cap they will use.
HostGator utilizes a website name cap – ie, you are able to have only one website with that plan, however that web site is otherwise unmetered. It may have enormous videos, lots of storage, plenty of databases (e.g. software installs on a single domain), and limitless email options. However, you are only able to host just one domain with that account.
GoDaddy uses domain, storage, database and email caps. Which means that you are able to connect just one website, but also you are limited in your files stored and email options that you could setup.
HostGator has got the better deal around the first tier if you’re searching for any small, cheap plan.
The center tiers would be the most comparable. HostGator calls it their Baby plan. It renews at $9.95/mo. GoDaddy calls it their Luxurious plan. It renews at $10.99/mo.
Both of them are almost the identical on all core hosting features aside from databases and email availability (an idea that I’ll cover in Features). HostGator is really a slightly better deal in a US dollar less monthly.
The very best tiers are less comparable given that they don’t limit anything (outdoors from the physical limits from the server).
Rather, they compete according to plan bonuses. GoDaddy calls it their Ultimate and renews at $16.99/mo. HostGator calls it their Strategic business plan and renews at $14.95/mo.
GoDaddy’s primary bonuses really are a free SSL certificate, free Premium DNS (for anti-junk e-mail), and free “processing power.”
HostGator supplies a free SSL along with a free dedicates Ip. On top tiers, GoDaddy’s look better, though really the only difference may be the Premium DNS, that is “paid for” using their greater cost.
If you’re managing a single site and wish limitless features with that site, you’ll obtain the best value with HostGator’s Baby Plan.
Otherwise, their prices can be compared enough that I’d take a look at a few of the other variations between HostGator and GoDaddy before deciding.
Like I’ve outlined in other website hosting reviews, it’s helpful to interrupt website hosting features lower into two different sets – a “core feature set” along with a “bonus feature set”.
The main set of features includes things i call the “3 D’s” – domains, disk space and databases/email.
Domains are the number of distinct web qualities you are able to connect with your hosting account.
Disk space is the number of files you are able to store in your account, and databases/email is when much software you are able to install to assist manage individuals files (ie, one install of WordPress requires one database in your server).
Both of them cap one of these simple three core features as pointed out within the prices. However in general, both GoDaddy and HostGator provide the very same core features…with a couple of variations.
HostGator uses industry standard software for example cPanel and mySQL that “run” your core features. These permit flexible and familiar management. GoDaddy includes a proprietary for his or her backend. They are doing permit cPanel…but it is $ 1 more monthly.
Here’s how their backends compare –
That stated, you can begin to determine a noticeable difference between GoDaddy and HostGator on “bonus hosting features.” The issue about bonus features is you need to really rely on them to become useful.
HostGator offers bonus features for example marketing credits for AdWords, Bing, etc. Additionally they offer free business toll-free telephone number for the business.
GoDaddy provides a free Office 365 subscription. They’ll also bundle a lot of their professional services like DNS, accounting, etc.
If you’re are a small company who doesn’t need/want nitty-gritty cPanel features – and likes the benefit of GoDaddy’s complementary services, then GoDaddy is going to be good. If you’re wish to experiment and wish use of more complex features, then HostGator is a better fit on features for you personally.
The main job of the hosting company goes past simply storing and delivering files aimed at your website visitors. You’ll would also like your internet location of provide the files rapidly.
There are plenty of things which go into website speed, and lots of occasions you can’t blame a sluggish website on the slow host (e.g., the most effective engine cannot go Zero to 60mph in five seconds if it is pulling an enormous boat).
That stated – server speed continues to be critical. There’s not just a great way for non-network engineers to determine server speed between hosts (since again, plenty of factors).
In the past hosting reviews, I’ve checked out Time For You To First Byte (TTFB) – a measurement for the way rapidly a web server transmits back the very first byte of information after it gets to be a request from the browser.
Here’s the outcomes from my newest test –
As you can tell, GoDaddy edges out HostGator – that is odd since that conflicts with many different my historic data – as well as their reputations. Here’s a mature 2016 test with HostGator.
Actually, this 2017 test is the opposite of EIG’s investor report where they set of their internal speed data.
Normally, it is not openly available. But, EIG is really a openly traded company with the public reports which go with this. Here’s their internal data using their newest Investor’s Day report –
As you can tell, even Endurance’s (possibly biased) internal data shows HostGator just as much faster.
The primary takeaway – both are quick enough that you should focus on the rest of the variables that you simply control and affect website speed.
There’s one aside – uptime and consistency.
Both HostGator and GoDaddy have experienced well-publicized downtime previously couple of years. On the other hand – Amazon and YouTube also have had recent downtime.
It is not to become glib about downtime. Downtime matters. But it’s vital that you look at why the downtime happened – and it has an identical incident happened again.
Given their size and sources, I see HostGator and GoDaddy’s downtime risk as comparable.
Usability & Onboarding
Worthwhile product can change bad rapidly should you can’t learn how to really utilize it. Which point is particularly true with web hosting companies.
The product’s name sounds daunting for brand new users to be friends with, especially when compared with all-in-one website builders like Wix, Weebly or WordPress.com.
Both HostGator and GoDaddy have fairly straightforward onboarding and good usability. GoDaddy utilizes a proprietary setup additionally to cPanel. Both of them maintain similar account portals plus they both distribute similar onboarding emails.
Plus they both allow it to be simple to install common web apps like WordPress. Here’s what their particular “backend” setups seem like –
As you can tell, they’re much the same.
Both of them do upsells to some similar degree. GoDaddy already has got the status, but HostGator’s could be a bit annoying too. Here’s their checkout process.
The issue though – is complementary services. GoDaddy is really a domain registrar and “business services” provider. Many occasions, a business have a domain and email with GoDaddy before there is a website. For the reason that situation, GoDaddy does make product integration simple.
If you have a website with GoDaddy, pointing it to HostGator isn’t huge issue. But, should you already use GoDaddy’s email along with other services, then you’ll possess a simpler setup staying with their hosting companies.
Overall, GoDaddy comes with an advantage on usability and onboarding. It’s nothing decisive, but does talk to the kind of customer that they’re searching for, which we’ll cover shortly.
Usability and onboarding can solve lots of problems. although not each and every issue. And this is where customer support is available in.
The tricky factor about customer support is the fact that it’s all anecdotal. Not one comparison (including that one) can condition for sure if a person company has “good” service or “bad” service.
Who knows in case your customer support agent just began yesterday (or was their one veteran) or was getting a dreadfulOramazing day – or maybe it’s a much deeper symbol of company culture.
Rather, I attempt to check out indications on whether a business treats their customer support like a cost, a sales chance or being an investment.
Based on the EIG’s Investor’s Day report, they’re deeply in love with their Internet Promoter Score (NPS). In a nutshell – that’s a metric that measures how likely your clients will be to recommend you.
They draw a obvious correlation between customer support → NPS → $$$
Quite simply, HostGator views customer support being an investment leading to both more sales and much more upsell possibilities. GoDaddy treats it similarly.
That’s a great factor for you personally because the customer having a catch (ie, the upsell part). Should you not mind enduring the upsells, you’ll likely experience okay customer support from HostGator and GoDaddy.
The primary variations are phone access and technical skills.
GoDaddy has phone support and HostGator doesn’t have phone support.
In my opinion and from EIG’s investor reports, HostGator has more front-finish technical expertise. Quite simply, the individual you begin speaking to at HostGator is much more likely so that you can solve your trouble than GoDaddy.
At GoDaddy – you’re more prone to get known a “technical specialist” or new upsell product (ie, “WordPress Hosting”).
If you would like phone support – opt for GoDaddy. Should you not need phone support and just want quick solutions – opt for HostGator.
*If customer servicer may be the primary problem for you – the make sure to also take a look at InMotion Hosting (my review here). They’re a completely independent company (ie, not of EIG) having a strong concentrate on customer support.
EIG owns HostGator. They’re positively investing other brands like Bluehost, JustHost, iPage or HostMonster).
Why? Simply because they likely discover their whereabouts as complementary brands that suit various kinds of customers – kind of like Coke & Sprite.
Here’s their chart for investors on their own “brand positioning” –
This chart lines up perfectly with how I’ve found HostGator’s customer support & usability.
HostGator markets to those who are website proprietors first and business proprietors second.
GoDaddy positions themselves like a company striving to “empower small company proprietors.” Quite simply, they need those who are business proprietors first and website proprietors second.
It seems sensible – and it is essential for what products & enhancements each brand will probably make later on.
HostGator will probably keep purchasing technical enhancements and prices. GoDaddy will probably keep purchasing usability and complementary business products (like accounting software).
Here’s grab bag of other things to consider.
- HostGator includes a longer money-back guarantee (45 days) than GoDaddy (thirty days).
- For much better or worse, both are of a huge corporation. As I’ll mention within the conclusion, if you prefer a non-EIG host, you can try InMotion (review), Website Hosting Hub (review) or SiteGround (review).
- HostGator also provides a fascinating Cloud computing plan if you’re global and wish to use individuals settings.
GoDaddy versus. HostGator Conclusion
So GoDaddy versus. HostGator? They’re both fine hosts with a few variations.
If you’re more technically inclined or want better performance – then I’d opt for HostGator. You will get 45% off here.
If you would like phone support and/or a multi functional GoDaddy experience – then I’d opt for GoDaddy. You can observe their current prices special here.
If you’d rather opt for a completely independent company having a bigger concentrate on customer support, then I’d opt for InMotion Hosting (review).
So if you’re more confused than ever before – you will probably find this site Setup Guide and/or my shared web hosting quiz helpful.