|â||Ease of Use|
|Tie||Integrations & Add-Ons||Tie|
|â||Â Customer Service & Technical Support|
|Tie||Negative Reviews & Complaints||Tie|
|Tie||Positive Reviews & Testimonials||Tie|
|Read Review||Read Review|
Every online seller knows that one of the best ways to keep your prices low is to keep your shipping costs low. And in order to do that, you need a robust shipping software that can help you find the best shipping rates every time.
ShippingEasy and Ordoro are two such shipping software apps. Both of these services are SaaS (Software as a Service) solutions, meaning that they are fully-hosted programs that you can access through a monthly subscription. But the similarities don’t stop there. Both companies have headquarters in Austin, TX and both offer steep discounts on shipping rates. And most importantly, both software give merchants the power to easily generate shipping labels and purchase and print postage.
So, how do you choose between them?
In this article, we’re taking an in-depth look at both ShippingEasy and Ordoro to see what they have to offer in terms of features, ease of use, customer service, and pricing. Keep reading to learn how these two programs stack up again each other and discover which option is best for your business.
Pricing for both ShippingEasy and Ordoro is based on the number of orders you ship per month. Pricing increases as you ship more orders. Moving up the pricing scale will also give you access to stronger customer support options and more advanced features.
Here’s a quick breakdown of ShippingEasy’s pricing scale:
- 50 Shipments/Month
- 500 Shipments/Month
- 1,500 Shipments/Month
- 3,000 Shipments/Month
- 6,000 Shipments/Month
ShippingEasy has an enterprise level plan for merchants with over 6,000 shipments/month. Enterprise is available for $149/month.
ShippingEasy also offers features for customer relationship management and inventory management at an additional monthly cost. These additional costs range from $3/month to $50/month for each service.
Ordoro offers their services in two forms: Basic and Pro. Basic includes features for shipping only. Pro plans include features for shipping, inventory management, and dropshipping. Ordoro has a free plan available that comes with only email support. Paid plans include both email and phone support.
Basic: Shipping Only
- 50 Orders/Month
- 1 Sales Channel
- 1 User
- 700 Orders/Month
- Unlimited Sales Channels
- Unlimited Users
- 3,000 Orders/Month
- All Of The Above PLUS
- Logos On Shipping Labels
- User Permissions
- Unlimited Orders/Month
- All Of The Above PLUS
- Multiple Ship-From Locations
Pro: Shipping + Inventory Management + Dropshipping
- 1,500 Orders/Month
- 5 Sales Channels
- 5 Users
- 4,000 Orders/Month
- 7 Sales Channels
- 7 Users
- Enterprise (Pricing By Quote)
- Unlimited Orders/Month
- Unlimited Sales Channels
- Unlimited Users
Pricing is comparable between the two apps, and they both offer similar features at similar price points. However, ShippingEasy is a bit more affordable when you consider the add-on features of customer management and inventory management. These features cost just a few dollars more with ShippingEasy compared to the minimum $299/month you’d have to pay to get these features on an Ordoro Pro plan.
Ease Of Use
With a name like ShippingEasy, I had high hopes that the software would be a breeze to use. Fortunately, ShippingEasy lives up to its name. I had no trouble at all learning to use the software during my initial trial.
Setting up my free 30-day trial was a simple process. When I connected my ShippingEasy account with my Shopify shopping cart, all my orders transferred over immediately.
To process orders, just click âCreate Shipments.âÂ Then, click on the âShipmentsâ tab and set up your shipping parameters. Those parameters include the carrier, postage rate, packaging, and weight. Once you’ve done all that, you can purchase and print your postage
On this page, you have to option to print a shipping label, a packing slip, or both.
Ordoro is similarly user-friendly. The dashboard is clean and simple.
When you link your account to your eCommerce platform, your orders will automatically import in. All new orders will transfer within an hour of the time they are placed.
You can then select any pending orders (individually or in bulk) and start processing. When you select an order, you’ll be presented with a shipping and return label generator on the side of your screen.
Then, you can select a carrier, a package type, and a shipping method to create a shipping label.
Try out Ordoro for yourself with a free 15-day trial. You have to hand over some basic information and a credit card number to sign up, but you’ll only be billed in you stay beyond your first 15 days. Don’t forget both ShippingEasy and Ordoro also have free plans that you can sign up for instead.
While both of these shipping programsÂ are very user-friendly, I prefer ShippingEasy’s dashboard. I think it’s just a little more intuitive.
All ShippingEasy users have access to shipping features. Customer management and inventory management features are available at additional cost.
- Low Rates:Â ShippingEasy partners with the USPS to provide savings up toÂ 46%.
- Multi-Channel:Â Manage orders from multiple sales platforms in one dashboard. Upload orders in bulk using a pre-built integration or using CSV files.
- Automatic Emails:Â Send automatic emails when orders ship. Include your branding in those emails.
- Shipping Rules:Â Automate your order fulfillment process with shipping rules
- Batch Order Processing:Â Generate and print multiple shipping labels with one click.
- Returns:Â Send scan-based return labels or email out return labels upon request.
- Customs Forms:Â Ship internationally with automatically generated customs forms.
Inventory Management & Customer Management
If you subscribe to a plan that grants you inventory and customer management, you’ll have access to a few more features. Set low stock alerts, create purchase orders, enable multichannel customer management, and utilize email marketing.
In the same way, all Ordoro users can use the shipping features. Dropshipping and inventory management features come at anÂ extra expense.
- Batch Printing:Â Process hundreds of orders at once.
- Discounted Rates:Â A partnership with USPS provides discounts of up to 67%.
- Multi-Channel Capabilities: Manage everything in one place.
- Shipment Tracking:Â View tracking information and forward tracking numbers to your customers when their orders ship.
Dropshipping & Inventory Management
Ordoro’s dropshipping features let users dropship through multiple suppliers with ease. Inventory management features let you sync inventory, set stock thresholds, and create purchase orders.
Ordoro’s dropshipping features get a whole lot of love from their user base. Merchants who use Shopify as their shopping cart are especially fond of those features.
We think Ordoro’s dropshipping features give them a slight advantage over ShippingEasy. Ordoro is the winner here!
Integrations & Add-Ons
ShippingEasy and Ordoro both integrate with eCommerce’s most popular software. You can find pre-built integrations to the leading shopping cart software, accounting software, and shipping carriers.
These solutions include the following:
- Intuit Quickbooks
ShippingEasy and Ordoro also both have APIs that your developers can use to build any connection that the software does not already include.
Customer Service & Technical Support
ShippingEasy offers customer support through a variety of avenues. While the free plan only allows access to self-help support, every paid plan includes personalized support via phone and support tickets. ShippingEasy’s self-help resources include a knowledge base, a community forum, and a blog. Users say representatives are helpful, friendly, and quick to respond. My own experience lines up with these reviews.
Ordoro also offers support via self-help resources in addition to phone and email. While I’m glad Ordoro provides various ways to contact support, I was a bit disappointed by some of the pages in their documentation. I found that a few articles and videos were out of date. Fortunately, Ordoro users report that the company’s support reps are top notch.
This category is closely matched, but ultimately we’re awarding the category to ShippingEasy. All of their documentation is up to date with the current software version.
Negative Reviews & Complaints
Both ShippingEasy and Ordoro get plenty of praise online. Review boards are full of positive reviews of both software; however, neither service gets many negative reviews. Here’s what the very few negative reviews I’ve found have to say about each software.
Users on ShippingEasy complain that there is a slight learning curve to getting started with the software. In addition, they say some features could be improved or adjusted to make workflow smoother.
A few of the cons I personally encountered with Ordoro include the outdated documentation I mentioned earlier as well as the limited features included in the software’s basic plans. In order to access dropshipping, kitting, and inventory management features, you have to be on at least the Pro plan at $299/month. While it is true that you must pay to access these features on ShippingEasy as well, they are much cheaper with ShippingEasy (the highest price for customer management and inventory management is $50/month each).
Positive Reviews & Testimonials
As I’ve said, reviews of ShippingEasy and Ordoro are overwhelmingly positive.
Users of ShippingEasy love that the software is easy to use and that it integrates with lots of popular platforms and marketplaces. They also praise ShippingEasy’s support team for their excellent and speedy assistance.
Merchants who ship with Ordoro are fans of both the support team and of Ordoro’s multiple integrations. In addition, users love Ordoro’s dropshipping features, especially in connection with Shopify.
How can you choose a winner for this category? We’re calling a tie.
In the end, ShippingEasy emerges the victor of this matchup. This app’s stellar customer service, ease of use and pricing make it a formidable opponent in any comparison. To find out if ShippingEasy could work for your unique business, take a closer look at the software with our full review or by signing up for a trial yourself.
And while you’re at it, you might as well look into Ordoro as well. Ordoro matches ShippingEasy in many areas, only barely falling behind in our comparison. They also offer a free trial so you can test out the software before you commit, or you can read our full review.
Whatever you choose, we hope these shipping softwareÂ solutions help you move product more efficiently and profitably!
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