How To Make Money Streaming On Twitch: Your Guide To Affiliates, Partners, & Other Sources Of Revenue

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Stripe VS Authorize.Net: Which Is Better?

The post Stripe VS Authorize.Net: Which Is Better? appeared first on Merchant Maverick.

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How to Use LinkedIn for SEO & Content Marketing

This post originally appeared at How to Use LinkedIn for SEO & Content Marketing via ShivarWeb

LinkedIn

LinkedIn has been one of the continually growing social networks on the Internet for years. But like Pinterest and Reddit, it has such a deep internal culture focused on recruiting & jobs that it gets written off by small & large content marketers alike.

But like YouTube, Pinterest, Reddit, and others, LinkedIn is not *just* a social network. Here are a few points that make it appealing for SEOs and content marketers –

  • Users are all B2B – so influence on LinkedIn has an influence multiplier. Get a brand CMO to like your content, instant leverage.
  • LinkedIn’s business model makes success much more transparent. There’s less algorithm guessing and less spam.
  • LinkedIn has lots of different features & uses. Beyond the feed, there are groups, search, a learning platform, networks, direct outreach, etc.
  • You can build a true “moat” that no other business can replicate. The cliche that your network is your net worth is especially true on LinkedIn. It pays to organically build success.
  • Your LinkedIn audience is much “stickier” than other audiences. Everyone is building their LinkedIn network for future use – not for an instant payoff. Any audience that you build will stick with you for longer.
  • LinkedIn itself is not going anywhere. Sure, Google and Facebook have tried & failed to build professional / job hunting functionality. But since LinkedIn is owned by Microsoft and is profitable on its own….any investment you make will be around for a while.

It has a lot of potential to benefit your marketing efforts – here are the lessons I’ve learned helping clients use LinkedIn for SEO and content marketing efforts.

Referral Traffic & Brand Awareness

The first and most obvious content marketing strategy for LinkedIn is to, well, post your content on LinkedIn.

Side note – like most social networks, LinkedIn’s links are all “nofollow”. Any links you get from LinkedIn will not directly help you with Google/Bing search engine optimization.

Posting content on LinkedIn requires a bit more strategy and effort to get the full benefit. To drive referral traffic, you’ll need to get your post in front of people. But there is a bit of a tradeoff between maximizing reach and maximizing traffic.

The Basics of LinkedIn

LinkedIn allows a few ways to share content on their platform. There’s the “normal sharing” of links, but there’s also LinkedIn Pulse, which is their editor for composing & sharing content native to LinkedIn.

The tradeoff is that using Pulse (native content) reduces the traffic to your site, but can travel faster & farther in the LinkedIn “ecosystem.” Posting links from your site makes traffic easier, but won’t travel very far or fast without engagement.

Before promoting your content, think through your goals and make adjustments depending on what you want to do and your resources.

Optimizing for Social Distribution

If you want maximum distribution, then post original content with Pulse. It will show up on most feeds and generate more engagement…but not necessarily with traffic to your site. It does require more work and more thought. Again, that all depends on your priorities and goals.

Adjustment – however, you *can* send traffic to your sites within the comment section on the post. Claim the top comment and use it to post a link or email sign up. You’ll get maximum distribution and still have an opportunity to grab traffic.

Alternative – you can also use comments to maximize reach with a normal link share. The tactic here is to use the title and comment section to generate additional engagement that will put the link into more feeds than it would normally appear in.

Optimizing for Referral Traffic

If you want maximum clicks to your site or email sign-ups, then post actual links to your website. The post will likely get shown to your followers, even if it doesn’t move as far as Pulse content.

Adjustment – you can try to engineer engagement with comments & controversial titles. It’s a bit hit or miss, but it’s a small tactic that can increase engagement.

Additionally, LinkedIn will reward any feed that has consistent, long-term, quality posts in high quantity. In other words, post a lot, post well, and post consistently, whichever strategy you choose.

On-Page SEO & Content Ideas

Beyond actual traffic and brand impressions, the real value of LinkedIn is in data. Since LinkedIn has its own “walled garden”, there are lots of ideas, concepts, and content tactics that are locked up. If you can find them and bring them to the Open Web – you’ll benefit from Google Search and other platforms.

Here are my favorite research angles for LinkedIn.

Find Top Performing Content

Find content with lots of LinkedIn shares (which harder than it used to be), and re-create it in a better way. Bonus points if the content is native to LinkedIn. More bonus points if it only did well on LinkedIn and failed in some way elsewhere.

You can track this content manually, but it’s much easier to use a tool like Ahrefs or BuzzSumo to pull metrics in bulk.

The key is to identify and understand exactly why a piece of content performed so well and how you can make it even better or build on its success.

Find Useful & Underestimated Content

You can also look for content that, while not top performing, did have some traction. With content, traction is everything. When most content goes unnoticed, any content with some success means that it did something right.

You can find useful content & underestimated content to rebuild it into something top performing. Look for content that is not formatted well, incomplete, or has lots of feedback / unanswered questions.

Find Old & Forgotten Content

There is very little that is genuinely new on the Internet now. Most trends and strategies have played out. So start thinking like a fashion designer.

Filter LinkedIn content by date and see if there is something that did well, but simply needs an update. There are plenty of business & career ideas that are useful…but simply need new cultural references.

For example, freelancing is not new, but UpWork and WeWork are. Building a new audience with video is not new, but TikTok and Snapchat are.

Look for the old & forgotten and bring them up to date.

Find Experts & Sources

Experts and authoritative sources can make your content compelling and unique. But experts are kind of hard to find, corral, and learn from.

But LinkedIn provides a unique approach. You find experts in your orbit who are more likely to respond. Or, you can use LinkedIn search to find less famous experts who can respond & help with your content.

In a world where current gold-medalist get all the attention, you need to find last year’s bronze medalist. LinkedIn is perfect for that approach.

Research Industry Jargon

Jargon is a problem in content. To write solid, useful content – you need to use just enough of it to assure readers & experts of legitimacy & accuracy. But also not so much that your content is gibberish and unapproachable.

Since LinkedIn is a professional social network, you can use it to find trade & industry groups discussing actual industry jargon. Not only does this tactic make for fast education, but it also makes for amazing keyword research.

For example, even if your reader refers to “outdoor faucets” – the fact that you can refer to, explain, and research “sillcocks” means that you can be more accurate, more relatable, and find a broader topic to address. And you’d never know about sillcocks without a LinkedIn plumber’s group.

Research Industry Problems & Trends

If you want to cover a trend before everyone else knows that it’s a trend…you’re going to have to find better sources.

LinkedIn industry groups & industry feeds are an incredible source of insider knowledge. Most people in an industry will talk about problems and trends before it percolates to the wider world.

Use LinkedIn to get insight into these problems & trends.

Build Unique Datasets

LinkedIn is the only place on the Internet with massive datasets around businesses, professionals, and careers.

Those are also the most inherently exciting datasets for content (since they involve money). Whether you are looking at job titles, cities for startups, or simply industry quirks, LinkedIn is where you can go to build these unique datasets.

Note – don’t go breaking any of LinkedIn’s terms…but also note that scraping plain HTML and their ads API offers some quick ways to pull data.

Mine for Cross-Performing Content

The last angle to research is similar to top performing content. But it is to look at content that seems to do well on LinkedIn plus another platform.

If you are in B2B and see that something does well on LinkedIn and Facebook, then it will likely do well on Reddit or organic search with better formatting and/or targeting.

Off-Page SEO & Content Promotion

Content ideas & research are only one side to effective SEO & content marketing. The flip side is getting links & eyeballs on that content.

LinkedIn offers something that no other social network provides – an active channel and a near comprehensive database for contacting people at work.

If there’s any single reason to use LinkedIn with your off-page / promotion efforts, that’s the reason. Facebook, Pinterest, and Instagram lean too personal. Twitter is hit or miss. Reddit is interest-based and anonymous. Email is crowded and overwhelmed with spam. But LinkedIn…is different.

Here’s how you can put it to use.

Do Direct Outreach & Promotion

This tactic is a bit obvious, but I list it because direct outreach & promotion is seriously underestimated.

Just last week, I hired a freelancer off a cold pitch because it came through LinkedIn’s InMail feature with a perfect custom pitch. I checked it out because the InMail represented slightly extra effort and expense compared to the thousands of pitches I get via email.

Whether you are pitching for links, gigs, content promotions, etc – LinkedIn’s ability to help you do direct outreach & promotion is the #1 reason to use it.

Use Excerpts & Cross-Posting

You can use content excerpts and discussions to cross-post to LinkedIn as original content – and vice versa.

LinkedIn represents an audience that is likely nowhere else. Even if you can’t create original content, go a little bit extra to create a custom share excerpt for LinkedIn.

Research for Smarter Outreach

Even if you don’t use LinkedIn for your outreach, you should use it to inform your traditional outreach.*

*Note – yes, this is a polite, professional way of creepily stalking people.

In a link building world where less than ~20% of emails sent get opened and less than ~5% turn into links, emailing the right person the right message is more important than ever.

If you can use LinkedIn to do even cursory research to email the right person at a company, you can come out far ahead.

For example, one key variable in link building is talking to the person who can actually implement the link on the website. For some websites, that person is the Webmaster or content manager. They are often not listed on the contact form. You can use LinkedIn to find that person within the company.

Even if you aren’t pitching links, LinkedIn can be useful. My B2B sales rep neighbor used LinkedIn to dig down and find the specific procurement manager than he needed to talk to – instead of using the standard contact form. The extra work paired with LinkedIn led to a huge contract.

Find Underestimated Prospects

Similar to using LinkedIn for finding experts, you can also use LinkedIn to find underestimated prospects. Underestimated prospects are anyone who wields more influence or reach than you would expect.

Think about the content managers and webmasters mentioned earlier who hold the actual keys to adding a link to an article. Or think about a moderator of an influential or active LinkedIn Group.

Those are the kind of people that you can both find & reach on LinkedIn.

Find New Audiences for Promotion

So much of the consumer Internet blurs together that it’s hard to define specific audiences…which means it’s hard to define new audiences.

B2B has less of that issue. Generally, everyone working in an industry stays within their industry. That makes it easier for content marketers to find discrete industries (like architecture) and understand how it overlaps or relates to other industries (like structural engineering).

You can also see how influential people have moved up and across different industries to see how people & thought in one industry can influence another.

Create New Outreach Angles

Since LinkedIn is a different type of user with different intent than a typical social network (professional advancement vs. entertainment), you can test completely different angles for sharing & promotion. Sometimes those are easier to push (ie, not having to obscure a financial motivation) and sometimes they are truly different and worth rolling out elsewhere.

Do Paid Promotion

LinkedIn, like every other social network, will allow you to take a shortcut to the front of the line.

It’s called paying for promotion.

It’s fantastic…but also costs money. I wrote an entire post on LinkedIn Advertising here.

Next Steps

LinkedIn is an interesting platform for SEOs and content marketers because it has a different audience, a different intent, and different business model from other social networks.

Additionally, it has a lot of the research & promotional advantages of the typical social network. If you are planning content ideas, execution, or promotion, LinkedIn is an excellent place to look for research.

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Tailor Brands Review: Pros, Cons & Alternatives

This post originally appeared at Tailor Brands Review: Pros, Cons & Alternatives via ShivarWeb

Tailor Brands Review

Tailor Brands is a suite of branding & design tools powered by machine learning for non-technical users.

They allow businesses, organizations, and individuals to create an entire “brand identity” with logos, typography, color patterns, and other elements across the web & print.

See Tailor Brands’ Current Plans & Pricing

In other words, Tailor Brands a toolset that makes your project “look good” everywhere from your Facebook page to business cards to website.

There are plenty of Tailor Brands reviews on the Internet – some good, some bad. This Tailor Brands review will look at how the software works, the upsides, downsides, and ideal use cases for the product based on my experience as a digital marketing consultant.

What is Tailor Brands?

Tailor Brands is a suite of tools to help you create & manage your business designs everywhere that your brand appears. They were founded in 2014.

They use software & artificial intelligence to not only create your business’ look and feel but also maintain that look and feel everywhere that you want.

Their main tool is their logo maker. Rather than use templates or quiz questions like traditional automated logo makers, they have you answer whether you like or dislike styles. Their AI does a version of NetFlix’s recommendation algorithm but with design styles.

Once you approve a certain design style, their software creates an entire brand identity and uses rules to apply it to applications ranging from a stand-alone logo to Instagram profiles to website headers to presentation headers.

Background on Tailor Brands

There has always been a plethora of DIY design tools on the Internet. I use Stencil for my Featured Images. I’ve used Canva for social images. I’ve used native tools with Buffer & social networks to customize my logos & images. I had a guy from Fiverr help edit my website CSS to match with my logo colors. I had a professional graphic designer on UpWork create a custom blog image for me. I’ve run contests for clients on 99designs.

In other words, the world of DIY design has been here for a while. You don’t need a Mad Men-esque setup of paying $$$ for graphic designers to create a pitch deck.

But the world of DIY design is also a bit of a frustratingly hot mess. It’s a world that’s good enough to be dangerous.

In other words, it’s accessible enough to let non-designers think they are designing a nice brand…when it’s a jumble of mismatched fonts, misaligned layouts, and conflicting colors.

It’s the difference between “Yeah, that’s nice” and “Damn, that is right on! How’d you do that?”.

Tailor Brands is an interesting product that is trying to use software, AI, and automation to take those details away from humans and just automatically apply it wherever you need it – to create a “brand identity with a stylebook” as it were.

How Tailor Brands Works

Tailor Brands works by moving you through its logo maker, which doubles as a brand identity developer. You are given options…and you can run the software as many times as you want.

Once you’ve approved your design, you’re taken to a studio with mockups & style guidelines. You then have a choice of 3 pricing plans*.

First, the $3.99/mo plan provides access to your logo, social media tools, and graphic design library. You can also connect your domain to a basic landing page builder.

Second, the $11.98/mo plans provide access to EPS vectors (for outdoor and print use) in addition to a full website builder and advanced design tools.

Third, the $25.98/mo plan provides access to social media schedulers and analytics so that you can bring your social media management under a single platform. You can also accept payments and run an online store.

*Note – you can cancel and keep all your design assets. So technically, if you just need a logo – you can get that for less than $50 (the $3.99 is billed for 12 months).

The plans all provide ongoing access to tools to manage your brand designs. You retain full ownership of all brand designs & assets even after you cancel.

Pros of Using Tailor Brands

For a relatively new product, Tailor Brands’ actual product is well-executed. There are few bugs or real complaints that I found with the actual core product.

Their real advantage (and disadvantage) is their unique positioning as a tool suite. Here are some of the main pros of using Tailor Brands not only for logos but as a design management tool suite.

Product Focus on Branding over Assets

As mentioned in the introduction, one big issue with the DIY design tool world is the focus on design assets. It’s easy to create a Facebook post on Canva or bulk generate Google Ads with Display Ad Planner. Those tools are easy and usually free. But they are inherently separate. *You* have to manage your images across different tools.

A huge pro for Tailor Brands is that they have an entire tool suite that focuses on unifying your entire brand everywhere. They focus on keeping that brand identity right on, rather than focusing on giving you the best kerning tool or biggest font library or the most intuitive CSS editor.

If you look at some of their design tools one on one with direct tool competitors, they may or may not be “the best”. But Tailor Brands can keep everything looking good everywhere, which is their main pitch to customers who would benefit from their product.

In my experience especially with small and local businesses, it’s a consistent brand identity (paired with a good product / service) that allows them to compete with established big name brands.

If you can just remove the infamous pixelated cover photo, you’ll probably beat your competition. And if you can ensure that your new assistant can quickly handle good looking Instagram posts…all the better.

That outcome is Tailor Brands’ main focus, and it comes off well in the product.

Pricing Structure & Cross-Sells

Every software as a service (SaaS) struggles with business models and pricing. You want your service to be accessible, but also profitable.

This balance is especially hard to strike with design assets where it’s usually a one-and-done proposition.

Tailor Brands runs on a subscription business model. But the subscriptions focus on the design tools rather than the design assets.

Tailor-Brands-Pricing

This structure creates a couple of of useful incentives.

First, it means that there’s no question of ownership of design assets. You own your brand, period.

In fact, it means that you can get a really cheap logo if that’s all you want. You can pay for one month, download your assets, and cancel. You’ve got a high-quality logo in a range of file types for less than $50.

Second, it means that while Tailor Brands has to keep optimizing their logo maker to bring in more customers, they also have to keep developing better design tools to keep customers around. There’s no disincentive to extort customers over their design assets or to drag their feet over product development.

Third, the subscription encourages use from customers rather than a one and done download. The real productivity boost for businesses is having a go-to design tool with everything in one place where you (or a new team member) can quickly create new designs & assets on an ongoing basis. And usually, the more you use a tool, the better you can get.*

*also you’ve got software that will adapt to frequent social media image requirements.

Ideally, there’s a virtuous cycle for everyone involved. Tailor Brands is one of the few companies where I think the cross-sells and upsells are not annoying, and generally useful.**

**also, small quibble, but do note that the prices are billed annually – so you are purchasing a full 12 months of access, even if you only pay monthly.

Turnaround Speed & Feature Versatility

Since Tailor Brands is fully automated, there are no constraints on time, speed, revisions, requests, or redos.

If you want to try graphic design a 2 AM Eastern, you can. If you want to completely redo your design, you can. If you need a mockup right now, you can get it. There’s no delay in turnaround or schedule to meet.

There’s no back and forth or waiting for your designer or virtual assistant. There’s just the software that is working 24/7/365. That’s a huge advantage for Tailor Brands. It works on your timeline.

And if you are trying to actually run a business, working on design any time means that it will get done. If you are running your business full-time, you likely don’t have time during business hours. And if you are working on a side project…you have to work on it outside business hours.

Additionally, since Tailor Brands has a whole suite of design tools, there’s no downloading or cropping or exporting or importing. Everything is just there to use.

Convenience generally beats everything. And when it comes to branding, Tailor Brands makes brand design convenient above all else.

Backend Quality & Usability

Even though Tailor Brands focuses on the branding aspect of design across their suite of tools, the tools themselves are high-quality and rock-solid.

They’ve built some tools in-house, but others they’ve high-quality 3rd party tools and customized them. For example, their website builder is built on top of the Duda website builder, which is one of the best website builders that I’ve used.

Same with their social media tools. It looks like they’ve white-labeled a 3rd party tool. But whatever it is, it’s legit and high-quality. Same with the design editor and others.

Each tool is solid & highly-usable on its own. But when they are all bundled within Tailor Brands’ suite, it makes each tool even more useful than it would be on its own.

Cons / Disadvantages of Using Tailor Brands

Every product has disadvantages, but especially a relatively new product like Tailor Brands.

Here are a few tradeoffs & complaints that I found with Tailor Brands. Some are simply the flip side of an advantage, but some are inherent to their approach.

Branding Process & Revisions

Tailor Brands’ fully automated, AI-powered design process leaves humans out of the process deliberately. That choice cuts costs, increases efficiency, increases choice, and makes the platform what it is.

But the tradeoff with this choice is that…it leaves out humans.

And humans are still critical to produce truly unique or truly outstanding brands. Brands are built on stories, and stories are what makes us human.

Humans can also ask pertinent questions, push-back on scope, implement creative deadlines, and invent completely new concepts.

Tailor Brands’s software can create a brand design and a brand style guide, but it cannot assign meaning or purpose of symbolism or even provide a reason why a certain design works over another – it only knows what “works” based on other user data.

The story / meaning part of branding is either your job or a job for another human. If you assign it to another human, that’s going to cost time & money.

And if you take on the job yourself, it’s something to be aware of and learn about.

Either way, it’s something to keep in mind when using Tailor Brands. There’s no process of “brand discovery” or mapping your customer’s psychographic persona. There are no revisions based on client feedback.

All that is for better and for worse. Before online design tools, agencies gave away the process and sold the assets. Now, you can get the assets affordably, but you still have to understand a bit about branding.

And that leads to the next tradeoff.

Customer Education & Brand Identity

Even though Tailor Brands does a lot of the branding & design work for the customer, they still leave a lot of creative work up to the customer.

The tradeoff of any service that claims to do “everything” for you is that the customer’s expectations are not set correctly. When it turns out that there is *some* work to be done, it’s easy to bail instead of figuring the work out.

A Tailor Brands customer still needs to be prepared to think through where, when, how they’ll need to use designs. The logo maker sequence is great, but after creating the logo, there’s very little guidance for a new customer.

Tailor-Brands-Dashboard

There’s a ton of options with no real onboarding guidance or customer examples. Their welcome email series is limited to deals & coupons rather than “here are common next steps” or “here are some common use cases”.

I can imagine that customers who don’t have a strong sense of direction would churn quickly after getting a logo idea.

If you do end up using Tailor Brands, do note that you should have an idea of what *you* need to get out of it, rather than just using it for using a new tool’s sake.

Platform Product Lock-in

Tailor Brands is a hosted platform that focuses on convenience. And there’s usually a direct tradeoff between convenience and control on the Web.

The more convenient a product is…the less control you have. And the more control you have…the less convenient the product is. Think about RSS vs. Twitter. Think about hosted website builders vs. self-hosted CMS’. Think about an Amazon Seller listing vs. your own ecommerce store.

Tailor Brands makes everything downloadable. And they ensure that you truly own all your intellectual property.

However, like a hosted website builder, your work is inherently tied to their platform in many ways. The longer you commit to their platform, the harder it becomes to leave.

That’s not a good thing or a bad thing. It’s just a disadvantage that’s the flip side of their big advantage.

But it’s an important tradeoff to understand. If you use the Tailor Brands’ platform over your own copy of Adobe Illustrator, email or Paint, do ensure that you are downloading and backing up *all* of your brand assets on your own computer for the sake of preserving your own intellectual property.

Company Structure, Age & Competition

Tailor Brands has been around since 2014. They are still considered an “early-stage venture-funded” startup. In other words, they are privately held and using investor money to focus on the product rather than profit or market share.

Like the platform lock-in tradeoff, this disadvantage is more of a consideration. Right now they are still at a stage where pricing & product can change rapidly. They also probably have a small team with limited resources. They also will have copycat competition from publicly held competitors like Wix, Fiverr, Squarespace, Vistaprint, and others.

The upside to being a customer at a young venture-funded company is that you can count on more resources going into a better product. The downside is that there’s still a risk that they could get bought or “pivot” in the future.

Tailor Brand Alternatives & Use Cases

A product / service is only as good as its customer fit. Tailor Brands is not for everyone. But for some, it would be amazing.

Here’s 3 use cases where I think they’d be a really good it.

New Business or Organization w/ No Brand Assets

If you have a new business or organization with no brand assets and no large budget for a human-led design process, Tailor Brands would be a perfect fit.

Now, I would think through which features & tools that you’ll need from them. If you need a more robust website presence and/or email with lots of features, you might want to look at a dedicated website builder, ecommerce platform, or even shared hosting. You could use Tailor Brands strictly for design tools and social media. Either way, a new small business is their bread & butter. You can get try out their logo maker for free here.

Personal but Online Project w/ No Brand Assets

If you have a small personal project that you want to look just right – think resume site, hobby site, non-profit idea, family project, etc – Tailor Brands would be a solid fit. You can get try out their logo maker for free here.

Existing Business or Organization w/ Redesign

If you have an existing business or organization and you want to refresh your look without committing to a design firm or outsourcing to several providers, Tailor Brands would be a good fit. You can use what tools you need. You can also download & use the EPS file to get any signage or custom assets made offline.

Now, Tailor Brands is not for everyone. If you feel comfortable coordinating designs and brand assets across different platforms or if you have the budget to pay a human for graphic design, then something else might be a better fit.

Here are a few direct competitors to Tailor Brands and how they compare.

Tailor Brands vs. 99designs

99designs is a contest-led marketplace for graphic design. You set a budget and run a “contest” among human designers based on your design briefing. I wrote a 99designs review here. But in short, 99designs is sort of the halfway human point between Tailor Brands and an agency. 99designs is much more expensive than Tailor Brands, but you do get human ideas based on a design brief. 99designs also has a huge range of design contest options…but not the design management tools of Tailor Brands. Technically, you could (and should) check out both. See Tailor Brands here and 99designs here.

Tailor Brands vs. Fiverr

Fiverr is a huge marketplace for humans working on “gigs”. You think of a task that you need to be done, find a person to hire, and quickly get it done for you within Fiverr’s platform. Fiverr is also a halfway human point between Tailor Brands and an agency. The price ranges depending on skills and reputation. While you can great design assets from Fiverr, you are also in charge of managing all your design assets. You also have to expect to pay for several logos / designs before coming away with a good one. Tailor Brands would be a simpler, more affordable, and versatile fit.

Tailor Brands vs. Wix Logo Maker

Wix is the big brand name in the website builder world. I wrote a Wix review here. Technically Wix competes directly with Tailor Brands, even if they have a different focus. Tailor Brands focuses on how your brand designs are presented *everywhere*. Wix has similar tools, but really focuses their tool on website applications. In other words, Tailor Brands is a design tool with a website builder and Wix is a website builder with a design tool. Check out Tailor Brands here and check out Wix’s logo maker here.

Tailor Brands vs. DIY Tools

Between Canva, Stencil, and every other random logo generator on the Internet, Tailor Brands has plenty of competition for DIYers. If you have the time and wherewithal, you could get everything that Tailor Brands offers for free. The issue would be that all your designs would be dispersed among a bunch of tools…and you would be relying on your own design taste rather than a professionally built tool. In the end, I think that Tailor Brands is worth the money for the convenience and the designs. But for a quick sketch up of something you have in your head, Stencil is the simplest.

Next Steps & Conclusion

Tailor Brands is a unique and useful addition to the design world. In fact, for many businesses, it could do a full end around the traditional “upload your logo to a website builder” model.

By bundling design management tools, including a social media editor and quality website builder with an automated logo & brand designer, Tailor Brands has figured out something new & different.

If you are a non-designer trying to build a consistent brand identity across the Web & offline, Tailor Brands is worth a try.

See Tailor Brand’s Current Plans & Pricing

You might also be interested in my review of 99designs, my post on layouts, and my post on color palettes, and my post on hiring a web designer.

Good luck with your project!

Tailor Brands Review: Pros, Cons & Alternatives

Tailor Brands is a suite of branding & design tools powered by machine learning for non-technical users. They allow businesses, organizations, and indi

Price: 3.99

Price Currency: USD

Application Category: Logo Design

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Mailchimp Website Builder: Pros, Cons, and Alternatives

This post originally appeared at Mailchimp Website Builder: Pros, Cons, and Alternatives via ShivarWeb

MailChimp Website Builder

MailChimp has been one of the fastest growing email marketing providers for years now. They’ve built an huge base of customers ranging from tiny personal accounts to some of the most prestigious enterprise brands in the world.

In 2019, they added a ton of functionality, including postcards & remarketing as they grow their positioning into a marketing platform. And as part of their growth, they’ve introduced a free website builder.

See MailChimp’s Current Plans & Pricing

I’ve been using Mailchimp for years, and was super curious when they announced the beta version of their website builder (FYI, beta just means it’s their first, trial run version. They’re looking for feedback from users to improve the product).

So I gave Mailchimp’s beta builder a try for a full Mailchimp Website Builder review. But before I get into the pros and cons of my review, let’s dive into an overview about tools to build a website.

There are so many considerations to take into account when choosing a website builder — and really, there are a thousand ways to get what you want in the end in terms of functionality, convenience, pricing, etc. The thing to remember is: whether you’re building a simple personal website or running a business, the way you build your site has a lot of consequences.

In the long-term, it affects your versatility, functionality, and, of course, your brand. In the short-term, it can certainly add/take away a lot of headaches. That said, just like choosing a physical house or office, there is no such thing as an absolute “best” or “top” choice. There’s only the right choice relative to your goals, experience, and circumstances.

What Is Mailchimp Website Builder?

On the wide spectrum of website building solutions, Mailchimp’s website builder lives on the end that is all-inclusive and provides everything you need to get started and grow your website. It contrasts with solutions where you buy, install, and manage all the “pieces” of your website separately.

Using Mailchimp is sort of like leasing and customizing an apartment in a really classy development instead of buying and owning your own house. You’re still in control of decor, cleaning, and everything living-wise – but you leave the construction, plumbing, security, and infrastructure to the property owner. That point is key because there’s usually a direct tradeoff between convenience and control.

Everything may fit together just right with a website builder like Mailchimp, but that may or may not be what you’re looking for.

As far as competition, Mailchimp competes with all-inclusive website builders like GoDaddy, Wix, Squarespace, Jimdo, Yahoo!, and WordPress.com  (and Shopify for online stores).

Compared to their direct competition, they focus on ease of use and their platform providing everything you need to market online — from their opt-in pages to their email software to their website builder.

Pros of Using Mailchimp Website Builder

Here’s what I found to be the pros of using Mailchimp’s website builder — not just in comparison to direct competitors like GoDaddy and Wix, but as an overall website solution.

Straightforward Sign Up Process

If you already have a Mailchimp account, using their free website builder is just a matter of navigating to it in the main menu and getting started. If you don’t have a Mailchimp account, it’s still incredibly easy to sign up. All you have to do is create an account with your business information + pick your payment plan to get started.

mailchimp sign up process

This is great for DIYers who want to get up and running as quickly as possible without an extensive sign up process.

Ease of Use

Another pro of Mailchimp’s website builder is that it’s incredible easy to use. When you first get started with the platform, Mailchimp actually creates a homepage for you to use as a starting point.

Mailchimp Homepage

Once you get into the platform, you can “drag” and “drop” additional elements onto the page, remove elements from the premade page, add new pages to your site with the click of a button.

The whole setup is like painting by numbers. You just add in your content, add additional elements if you want them / need them, add your branding colors and fonts, and click publish.

There are obvious drawbacks to this setup, which I will cover in the disadvantages, but it is a real advantage to having an easy and quick way to get your site up and making sure it still looks decent.

It makes Mailchimp a great option for entrepreneurs / DIY-ers who want a website that gets the job done, looks clean, and doesn’t require hiring a professional to put it all together (and don’t want to worry about “messing it up”).

Completely Free

Another benefit Mailchimp’s website builder is that it’s completely free.

There’s no upsells, no limited access based on your payment plan, no restrictions. You can use the website builder with your free Mailchimp plan if you have under 2000 subscribers and don’t need additional email functionality, or you can use it with your paid plan for no additional charge.

While there are some limitations with the platform (more on that in a minute), it’s a great option for test projects or those who need a simple, functional website and don’t want to spend money on a platform.

Cons

Of course, no review would be complete without looking at the downsides. Every piece of software will have complaints. And for Mailchimp, there’s two big cons that stand out: limited design and functionality features.

Limited Feature Set – Design

With any technology product, there is almost always a trade-off between convenience and control (think Android vs. iOS).

And you can really see this trade-off with the Mailchimp website builder. The convenience of their design setup is great. It’s straightforward and fast, and puts your focus on getting your content into a premade template. You can add pages and a few elements based on your specific needs, but for the most part, it’s got everything you need.

However, if you want to go anywhere beyond the basics of design, you are limited with the builder.

You can’t add anything aside from the few drag and drop elements available to you, and the elements you can change on the overall template are fairly limited (AKA essentially just font and color).

If your website is growing, or becoming a bigger part of your business, the design limitations can be crippling. And unlike other website builders that attempt to solve this issue through apps, extensions, or access to the website code or HTML, there is no outlet for a Mailchimp website builder website.

Limited Feature Set – Technical

The limitations on design also bleed over into technical limitations.

Technical limitations are features that you don’t know that you want until you want them, and then you find out you can’t have them.

These are things like integrations with Facebook, Pinterest, Twitter, Google Ads, social sharing options, blogging, and a whole host of every intermediate to advanced marketing tools on the internet.

In their beta from, Mailchimp has extremely limited integrations (social sharing, social following, file downloads, etc.), but there are a ton of technical features that Mailchimp currently doesn’t provide or that are extremely limited.

There also aren’t add-ons or additional integrations to use with the platform, which makes it even more difficult to do anything besides the very basics on your site.

Ultimately, Mailchimp leaves much to be desired when it comes to product integrations and additional technical features that can help you better use and market your website.

Mailchimp Review Conclusion

Mailchimp makes getting your website up and running simple and fast, which makes it a great choice for DIYers who want a quick and easy way to build a website without the hassle of getting into the code or having something custom made.

Get started with Mailchimp here.

However, like most all-inclusive website builders, there does come a point where there’s a tradeoff between convenience and control. Mailchimp leaves a lot to be desired when it comes to design customization and functionality. If you’re looking for something that offers more control and scalability, you’re better off elsewhere.

Not sure Mailchimp fits your needs? Check out my quiz to find what the best website builder is for you based on your preferences.

“”

20+ Considerations on The Future of Web Hosting, Website Builders & Digital Marketing Beyond 2020

This post originally appeared at 20+ Considerations on The Future of Web Hosting, Website Builders & Digital Marketing Beyond 2020 via ShivarWeb

Considerations on The Future of Web Hosting, Website Builders & Digital Marketing

There has never been a time when running a website has been more accessible, convenient, and profitable than now.

But there has also never been a time when running a website has been so confusing, frustrating, and winner-take-all than now.

And that contradiction comes because some of the major computing & networking innovations from the 2010s are finally coming to the everyday Internet.

And as the 2010s close out and the 2020s begin, here are some of my considerations (in no specific order) that I think would be useful for DIYers, freelancers, small online business owners, and anyone planning an online presence.

Nobody Fully Knows What Is Going On

This post is deliberately a listicle because I don’t have a grand unified idea about the future of running a website on the Internet. And I’m skeptical of anyone who does.

Cloud computing, machine learning, APIs, high-quality open-source software, free toolkits, mobile devices, streaming, and the lumbering giant behavior of Google, Facebook, Amazon, Apple, and Microsoft all point to continuing massive disruption of entire industries that no one can predict or prepare for.

The Website + Marketing Tool Model Is Gone

For years, people built a website on a multi-purpose host with a custom domain. And then they used 3rd party tools & distribution channels to promote content, products & services that lived on the website.

But now, the website on a domain is simply one tool in a toolkit. In fact, you can build a model where your website is a backend for your other marketing tools…or you can use a marketing tool to build & run your website.

This shift is clearest with online stores. Between Buyable Pins, Checkout on Instagram, Amazon integration, dropshipping APIs, offline pop-up shops, etc – the website is just another piece in the business puzzle.

Now, websites are still critical because they remain the only piece of that puzzle that you can control & own as an asset. But…I do think they are losing their relative importance. And their importance depends massively on what industry you are in.

Platform Choice > Tool Choice

The demise of the website + marketing tool model will mean that website owners will choose their platform of choice rather than their tools of choice based on what business they have.

Online retail is in this place already. Very few successful retailers have a collection of tools. It’s all about integrations and platform. But increasingly, every business sector will move to this model.

Local small businesses will look at platforms that do their primary function plus whatever integrates well with that platform. For example, a website builder will not compete with other website builders. Instead, the website builder will compete with the CRM platform and the email marketing platform…because all three will have a website builder, CRM, and email marketing tool bundled in a single platform

In other words, a website builder like Wix no longer competes with Squarespace. Instead, Wix competes with MailChimp and HubSpot and Google.

In online retail, Shopify and WooCommerce and BigCommerce don’t really compete with each other. They all compete, as a group, against Amazon, Instagram, Depop, MailChimp, Square, Salesforce, and eBay.

In hosting, hosting companies no longer compete with each other as much as they compete against Google Business Suite, Hubspot, hosted website builders, etc.

Now, there will still be incredible power & opportunity for website owners who have the resources & wherewithal to mix & match services to get the best of all worlds. Those website owners will be able to maintain costs and control where others will cede more power to their platform of choice.

Convenience Killed Cost & Control

The big reason why DIYers are a declining & disrupted market is that when consumers distill down what they truly care about – convenience always wins.

The same reasons driving the growth of takeout, restaurant, delivery, and meal kits at the expense of cooking are also driving the growth of online platforms at the expense of websites + tools.

If you are a DIYer, it will pay to be hyper-aware of what your true wants, needs and goals are – and what tradeoffs you are willing to make. Platforms are great in many ways, but beyond 2020, the most successful DIYers will be able to manage the tradeoffs of platforms.

If you are a freelancer, it will lead to bigger rewards to both specialize in a platform and maintain familiarity with how adjacent choices work. Even if your clients do not know about or understand platform choices, you can still use them to streamline your business and add value without adding extra work.

Spam, Security & Speed Killed What Could Have Been

I am a huge fan of the Open Web. Regardless of the short-term rewards of the platform of the day, it’s still worth investing in a website for the long-term.

But in 2020, even the most die-hard prophets preaching against Google, social media companies, cloud computing, hosted builders, and big corporations will have to admit that the vulnerabilities in the Open Web & running / managing your own website are pushing people to big platforms as much as those big platforms are pulling people.

For example, Google might be pulling people & businesses to hand over their personal email & confidential documents. But hackers, spammers, and human impatience are doing plenty of pushing as well.

For example, I would *love* to run conversations via blog comments instead of using Twitter. But my blog comments are like an absolute honeypot for the worst of the Internet.

Another example, I would love to avoid ecommerce transaction fees and SSL fees but hackers only need one shot. Security is difficult and, honestly, much more effective to do at scale across thousands of websites.

Most of my clients gain a lot from controlling their own hosting rather than using a hosted website solution. But I have to set expectations to prep clients for the amount of time & money it takes to keep the site secure & speedy beyond using a solid hosting company. Web visitors will absolutely ditch a website in a heartbeat over a millisecond. That’s why so many publishers with massive brands are blindly handing control over to Google’s AMP initiative. Even the biggest brands in the world can’t compete with human impatience.

Traffic Sources Are Consolidated & Fragmented

Facebook’s properties & Google’s properties will continue to become bigger. But they’ll also become more winner-take-all. But also, a much longer tail of random completely unpredictable traffic sources will continue to fragment.

Even more traffic will be “dark” or untrackable. Planning a marketing strategy will increasingly rely solely on your target audience rather than your target traffic source.

Organic Traffic Is A Bonus

Treat any organic traffic from Google, Facebook, Pinterest, etc like a bonus. You can’t project or plan long-term around organic traffic. Agencies, freelancers, etc will have to adjust pricing and clients will have to adjust expectations.

Digital marketers spent years making fun of John Wanamaker old-fashioned quote that “Half the money I spend on advertising is wasted; the trouble is, I don’t know which half.”

Online attribution was supposed to solve that problem. But now, no matter how creepy your tracking and attribution is…consumer & traffic behavior is so unpredictable that you won’t be able to truly plan long-term…unless you pay.

Marketers Growth Demands Killed What Could Have Been

More and more platforms & websites will be “walled gardens”* due to pressure to grow…and grow…and grow some more. The Web could have been a world of accessible, free-flowing information where many businesses and types of businesses made a living. But platforms have to be more closed to make more money off users. And as valuable traffic has declined, website owners have become more desperate and more annoying to drive up ad rates.

*Even previously open platforms like Reddit, Pinterest and Twitter are closing in.

For example – see basically every recipe website ever. As Google and Pinterest strive to keep more users on their sites, serving their ads…recipe content websites have become more desperate to monetize what little traffic they do have…leading to horrendous car salesman-like levels of unusability.

Users Killed What Could Have Been

Users want convenience above all. For all the pulling that Google, Facebook, Pinterest, Amazon, etc are doing…users are also pushing attention there…because it’s convenient.

For example, I have no idea what to say to website owners about voice search. And anyone who does have a “strategy” for voice search – I call B*S* on. Users want it. I want it. It’s amazing, but you can’t build a publishing business or profitable content marketing strategy around it.

1,000 True Fans Is Still True

That said, the future will always have a small, tough, but sustainable spot for Kevin Kelly’s 1000 True Fans.

On balance, there has never been a better time to run a website or online presence than right now. If you have a good product, service, or concepts, there are likely 1000 True Fans that can & will support your work. Sure, there were “Golden Ages” of organic Facebook traffic, organic Google traffic, etc…but those eras had serious issues and limitations as well.

There Is No Magic Bullet

There is no sure-fire way to build a successful website. I’ve been working in digital marketing for years now. I know that in SEO, there used to always be a sure-fire tactic that was working. Now, there are tactics that work marginally better than others. There are things that you can focus more or less on…but the magic secrets are gone.

Same goes with Facebook, Pinterest, Reddit, etc. The only real magic bullet now is hard creative work, constant research, careful planning, constant learning…and a whole lot of luck.

Opportunity Costs Are Very Real

When you choose to do Action A instead of Action B, there is the cost of doing Action A plus the cost of *not* doing Action B.

In a world of limited marketing resources, choosing to create social media posts means that you are also missing out on *not* creating blog posts.

Back in the world where everything online was growing, you could afford to miss one big opportunity for another…because most every opportunity was growing.

Now, mobile devices are ubiquitous. Desktop traffic is actually declining. And many social networks have reached maturity. Choosing one over another or bouncing around chasing “shiny objects” has real costs above whatever you are paying for your main investment.

Even with aspects of running your website, many website features are standardized and predictable. There are opportunity costs to choosing what part of your site to improve or leave alone.

Lookalikes Killed Privacy

I wrote a guide to tracking marketing data on your website. I actively use any & all data to help clients & aid my own research. But on this website & my personal website, I’ve deliberately removed all tracking tags except for Google’s. Why?

Well, sure, there’s the token virtue and hand-washing hypocrisy part of it.

But also, I found that my own retargeting & tracking did not matter in comparison to the massive opportunity presented by lookalike audiences and the data gathered by the big platforms.

Because here’s the thing about “big data” that people miss. It’s that individuals do not matter. All that matters is the sample size.

Every single person has a lookalike about some part of themselves. No matter how special or unique you think you are; no matter how carefully you avoid trackers or cookies or online ads, you can be personally marketed without any kind of tracking to due to lookalike audiences.

Here’s an analogy. Think about the world of DNA testing & genealogy. There are real fears & real consequences to having your DNA in a database. But protecting your own DNA is near-pointless. If a company (or government) knows the DNA from a couple cousins or aunts or uncles or grandparents or a sibling…then they know yours as well.

Lookalikes are the same. Even if Nate Shivar avoids all retargeting trackers, there are still enough people out there similar to me that will allow marketers to reach me if they want.

So – what does this mean? It means that whether you have a large audience data set or not, you can still think creatively about how to profile & reach your audience.*

*that is – until privacy can get solved in a meaningful way. Be sure to tell your political leaders that this needs to be solved at the national / international level. Individual choice & freedom in this issue is a moot point.

Alternative Channels Matter

In investing, modern portfolio theory says that diversification pays for itself because it maximizes expected return even if it fails to maximize actual returns.

In other words, you may know that Investment A is your best bet. But you should still make Investment B as well, because you can’t be sure that Investment A will be amazing.

Same with traffic sources and alternative channels and even website tools.

You may be pretty sure that your priority is the right one. But in a world of uncertainty, alternatives are good to have.

Now – going back to Opportunity Costs Are Real – you have to be honest with the tradeoffs. If you spend time on YouTube in addition to Google Search, you might lose some in Google. But you also won’t lose it all if you have some investment in YouTube.

Web Hosting Is a Utility

Amazon made the technology of hosting files a commodity service. Web hosting companies no longer compete on technology. In fact, they don’t want to compete on technology…because Amazon / Microsoft / Google win on that. Web hosting companies make money on what they provide in addition to basic hosting.

That can include support, onboarding, graphical server management tools, bundled 3rd party services, etc. But the main point is that if hosting is a utility – then anybody can offer it as a feature…not just web hosting companies.

There will be even more plugin makers, software makers, theme designers, tool makers, etc that will simply bundle & resell hosting as a feature.

Website Builders Are a Feature

I remember when I used my first drag & drop builder in the early 2000s with Homestead. It was a “WYSIWYG” builder. And it was terrible. Actually, every WYSIWYG builder was terrible…until just a few years ago.

Now…developer and marketer snobs will turn their nose up at drag & drop…but the software is actually pretty good….and it’s only getting better.

If drag & drop were microwavable pizzas in the 2000s, they became Domino’s in the 2010s…and now they are more like Mellow Mushroom pizza. Nothing like your local sit-down Italian haunt…but consistent and really solid.

All this means is that the core website building software can be a feature bundled with everything else rather than a stand-alone business. That’s why Google, MailChimp, Shopify, HostGator, InMotion, GoDaddy, and a dozen other non-website builder companies are bundling free website builders that otherwise compete directly with Wix, Squarespace, Weebly, etc.

SEO Is a Tactic

For years, the “contract” between publishers and Google was that Google gets to copy & analyze copyrighted content in exchange for free organic traffic.

If publishers made their content easier for Google to copy & analyze (i.e., “search engine optimization“), then Google would reward them with even more free organic traffic.

It created a virtuous cycle that worked for everyone. Sure, Google had to deal with publishers who took advantage of loopholes. And publishers had to waste some time dealing changing guidelines and features (remember Author markup?).

But on whole, the deal worked for everyone.

In fact, you could build an entire marketing strategy around the deal. That’s how entire businesses got built. Help Google and they’ll help you.

But, that deal has broken down. As Google focuses more on users and advertisers – publishers will get left out more and more. And as SEO as a strategy goes away, it will really only remain as a tactic in a broader strategy of organic traffic from all the places.

IRL Original Content Is Underestimated

The Internet makes copying & sharing more convenient than ever. In fact, it’s so convenient that we often forget that there are other sources of information in the real world.

But even more so, we forget that information in the real world is the source for information on the Internet.

In fact, this instinct is true not just among social media users but also among serious website owners and professional journalists.

Because of this instinct for convenient & copyable information – there is a growing premium on original information gathered from the real world.

Anyone can get a screengrab from Google Earth. But not many people will take a picture of a location. And which is more useful & unique?

Anyone can get a screengrab from social media…but not many people will go an compose a proper photo in context. And which is more useful & unique?

Anyone can make a drawing or an illustration…but not many people will make an IRL video or photo sequence. And which is more useful & unique?

On my websites & my clients’ websites – I am continually amazed at how often original, IRL images get copied, cited & linked-to. It’s amazing.

It’s no magic bullet, but it’s the most magical of all bullets that SEO’s & website owners have.

IRL Data Is Underestimated

On a related note, data copying and analyzing is easy. IRL data gathered from real people is harder and harder to gather and share.

That’s what makes the US Census so invaluable. But that’s also what makes companies’ internal data so valuable and why some companies use it for incredible link building & PR efforts.

Above & Beyond Pays Off Even More

Regardless of hosting platform, marketing toolset, marketing strategy or collection of tactics – going above and beyond the competition will provide winner-take-all dividends.

Onward!

The Internet & globalization continually push towards sharper and sharper winner-take-all markets for money & attention. And they also increase the long-tail of choice. And technology is continually disrupting itself. Until those core forces are fully understood, you have to play the game.

Focus on using products that you understand and match your goals. Focus on marketing strategies based on audiences that you understand and match your financial goals.

Onward!

“”

Types of Digital Marketing: Examples, Uses, and Resources

Types of Digital Marketing

Saying you’re going to start doing “digital marketing” for your business is like saying you’re going to the “Western Hemisphere” when someone asks where you’re going for vacation. Digital marketing is made up of a bunch of marketing concepts, each with their own strategies and purposes.

And if you’re wondering what types of digital marketing you should be using in your business, a bunch of grab-bag tips and techniques won’t help you until you first understand how digital marketing breaks down and exactly how each marketing concept works.

I’ve put together a guide on the different types of digital marketing with examples, uses, and resources so you can evaluate which digital marketing strategies support your goals.

I’ve broken digital marketing into three media types (owned, earned, and paid) to categorize the different marketing concepts.

Let’s dive in!

Owned Media

Owned media is any media or attention that you own and control.

Your website(s), blog, and social media channels are all examples of owned media.

Marketers use it in contrast to Earned or Paid Media where other people control the attention you receive. Successful owned media means that your audience pays attention to you directly rather than via other websites or ads.

SEO 

SEO stands for search engine optimization — it’s all about getting your website to appear when people search for it / you / related content topics. The world of SEO is wide and takes time. So while I won’t tell you it’s the best channel for immediate satisfaction, there are still some amazing results to be had.

For most, a successful SEO campaign would be a huge win due to the sheer volume of traffic that Google organic search can drive. Google processes over 3.5 billion queries per day and most of the clicks go to an organic result.

You’ll learn pretty quickly that in paid advertising, clicks for competitive keywords can be quite expensive. That’s a cost you don’t have to pay if you rank in the organic search results.

SEO breaks down into three categories: technical, off-page, and on-page. Technical and on-page SEO are owned media, and off-page SEO is earned media (more on that in a bit!).

Technical SEO

Technical SEO is all about ensuring that Google/Bing bots can crawl and index your website effectively. It’s about making sure you’re not generating tons of duplicate content. This is really about making sure the technical components of your site are up to snuff (no broken links, no multiple versions of your about page, etc). 

Seeing it in action: 
Some of the biggest gains in organic traffic can come from good technical SEO. Bad technical SEO creates problems like this –

A huge technical issue with re-launched sites is link redirects. I’ve helped several clients triple their organic traffic simply by redirecting old URLs to new URLs.

If you’ve ever had difficulty searching large retailers on Google for products…it’s because they are terrible at technical SEO (I’m looking at you Gap, Old Navy and Banana Republic…also Nordstrom’s).

Why it’s useful: 

I mean… you want Google to be able to evaluate your site, right?! Technical SEO is here to make sure users can find the actual information they’re looking for, and that Google can see all of the great content you’re creating (more on that in a minute). 

What’s tough about it: 

If you’re using WordPress, a good website builder, or a good hosted ecommerce platform you have the big barriers taken care of.

If you are already using a different platform, a technical audit might be the SEO item worth paying for, especially if you don’t have any technical SEO experience or you are working on a large enterprise scale.

Mentioning a “stand-alone technical audit with recommendations” to an SEO expert can be valuable if you’re on a custom-built site. Just don’t let them sell you on “ranking #1 tomorrow!”

What to Learn: 

If you are running WordPress, install WordPress SEO by Yoast and run through my guide for using it effectively.

On-Page SEO

On-page SEO  is all about “targeting” the right keywords and ensuring that your website is laid out in a coherent way that is understandable by search engines and users browsing your website. It’s about creating targeted content that helps answer your audience’s questions (either through a blog, a newscenter, or targeted landing pages!).

Seeing it in action: 

REI is a master at on-page SEO. Check out what happens when I search “stand up paddle boarding”. 

REI has created tons of content around various outdoor sports, and they rank in the top of the search results consistently. So while I may not be ready to buy a stand up paddle board, REI is on my radar from the very beginning because of the educational content they’re giving me. 

Why it’s useful: 

The goal of on-page SEO is to get specific content to appear on Google when someone is searching for it. It should bring in new people AND support sales (and it shouldn’t be keyword-stuffed content that won’t help customers on your website make a decision). 

When done correctly, you can create authoritative content that addresses problems, questions, etc of your market, and when coupled with off-page SEO (more on that in a minute!), you can drive organic (AKA free) traffic to your site and capture your audience in the “research phase”. 

It’s a way to build trust and authority with your ideal clients. 

What’s tough about it: 

It’s a long game for sure. And, if you’re just getting started, you’re already behind the curve. That’s not to say don’t do it (you should absolutely be creating content that addresses the problems your audience has). But you have to be consistent, research the right keywords that you can compete for, and build some trust with Google in order to get your content to appear in the top level of search results. 

*Bonus – listen to Nate debate the merits of focusing on on-page SEO over off-page SEO.

What to learn: 

  • How to use keywords on your website 
  • How to do keyword research
  • Using title tags and meta descriptions
  • Using Google Search Console
  • Finding Content Ideas for SEO

Email Marketing

Email marketing has been around for ages. It involves having a list of “subscribers” (people who have opted in to say they want to receive emails from you) and sending them periodic emails with content, promotions, news, etc.

Seeing it in action:

Those promotional emails you get from your favorite retailers? Reminders that your car is due for service? Heck, even promotions from your credit card companies!

Yep… they’re all a part of email marketing. Here’s an email marketing example one of our team members received from Madewell:

Why it’s useful:

You can create highly targeted content with email marketing based on buying behaviors, automation rules, and even site behaviors. Email provides a highly customized experience and helps businesses create a more intimate relationship with their audience.

Why it’s tough:

How many emails do you get a day? Probably hundreds! In fact, if you have a Gmail account, you likely have an entire section of your inbox dedicated to promotional email. It’s a noisy space that can be difficult to breakthrough in, and in order to do it correctly, it requires consistency, strategy, and basic copywriting skills.

What to learn:

  • How to Write an Email Newsletter
  • Email Copywriting basics
  • Avoiding spam trigger words

Social Media

While social media platforms technically own the content on them, you do own your channels to a certain extent. You have complete control over what you post, which makes your profiles on Facebook, LinkedIn, Instagram, Twitter, etc. part of your owned media.

Seeing it in action:

Brands use social media in several different ways. For example, some use it to drive sales, like this men’s apparel brand:

While others, like me, use certain platforms to share content (like on Pinterest).

Why it’s useful:

Social media is, well… social! Building your brand’s presence on certain channels is a great way to connect to your audience on a deeper level and get to know them better. Plus, with the advanced analytics social platforms provide, you get such a detailed picture of who your ideal clients are.

Why it’s tough:

Social media experts make social out to be rocket science. It’s really not. Unless you started a business you know nothing about, you should know where your audience hangs out.

Where people tend to go wrong is when they try to be 100% present on every single social network. Effective social media is about having direct interactions where you build relationships and learn more about your audience.

What to learn:

First, I’d definitely recommend any resources from Buffer. I’ve also written a good bit on social media analytics & content marketing.

But second, I’d recommend focusing & learning a single platform. Don’t expand until you really understand your “wheelhouse”. Every platform has a manual and best practices. Study and practice more than anything else.

Earned Media 

Earned media is press, coverage or mentions on other websites that you do not pay for since the story/content is useful enough to the outlet to stand on its own. In other words – you “earn” the placement in the news instead of paying for an advertisement beside the news. Earned media is a big deal not only because you don’t pay for it but also because readers trust it more than overt advertisements.

Off-Page SEO

Off-page SEO is basically just SEO-speak for getting links or “link building”, with the caveat that links are not all considered equal.

Sketchy $5 links are going to harm your site. Quality links placed on a related or well-known website are the primary factor for getting better visibility in Google search results, hence why on-page SEO and off-page SEO work well together.

Create high-quality, educational content, get people to link back to it because it’s actually helpful, build your site authority, show up higher in the search results. 

Seeing it in action: 

The only real way to see off-page SEO in action is with a backlink profile tool like Ahrefs. Check out my post on Ahrefs for how to explore and understand backlink profiles.

Why it’s useful: 

Again, off-page SEO works hand-in-hand with on-page SEO. When you have quality sites linking to your quality content, it raises the overall quality of your site. Google takes that into consideration. If you’re a more trustworthy, authoritative site, you rank higher in the SERPS. If you rank higher in the SERPS, your high-quality content appears above competitors, and you get more of the right people onto your site. 

What’s tough about it: 

Again, it’s a long game… and it requires consistent outreach. When you’re just starting out, you can’t just write a piece of content and hope for links to come. You’ve got to get them, and you’ve got to get them for quality sites. This means pitching your content, doing outreach, etc. It also means having high-quality content for people to link to. 

What to learn: 

  • Broken Link Building 
  • Redirecting Old URLS
  • How to Use Ahrefs

Public Relations

Unlike paid placements, public relations is where you earn publicity for your brand, either through features, news stories, press coverage, social shoutouts, and more. It’s all about working with the media to get the word about your business out there.

I’ve broken public relations down into two categories: traditional media relations and viral marketing.

Traditional Media Relations

This is probably what most people think of when they think of PR. It’s pitching your content to media outlets + trying to get coverage. Keep in mind this isn’t about pitching your business. Focus on being a reliable source & providing good stories / content (In fact, media relations works hand-in-hand with your on-page SEO strategy. Create good content, pitch it to outlets that may find it useful).

Seeing it in action:

Anytime you see a news story about a company or organization…it was probably via a press release or press outreach. PR is everywhere. Here’s an example from a campaign I did for this website.

Why it’s useful:

Having reputable outlets link back to your website or even run your content not only grows your website traffic — it builds brand authority. When you’re trying to stand out in a crowded space (i.e. the Internet), having coverage from reputable sources helps build trust with your audience quicker.

Why it’s tough:

Pitching to the media isn’t a walk in the park. Most outlets get tons of pitches every single day — which means yours needs to stand out and provide actual value. It can be a time-consuming process.

What to learn:

How to Plan a DIY PR Campaign

Viral Marketing

Viral marketing is when a piece of your content goes “viral” — AKA it gets a massive amount of shares and attention in a short period of time. Viral marketing is tough to do, but when it is done, it can create massive traction for your brand.

Seeing it in action:

There are plenty of big corporate campaigns that spark outrage, curiosity or some other big emotion. The original “small business” viral marketing effort was Blendtec’s “Will It Blend” series of videos.

Why it’s useful:

When your content goes viral, you can see a huge spike in traffic over a short period of time. You get more eyes on your site, get in front of larger audiences, and get in front of new audiences you likely haven’t seen before. If it’s high-quality content, you’ll also likely get links back to the viral piece, which can build your site’s authority with Google.

Why it’s tough:

You can try your best to guess what goes into creating viral content, but you’re also at the mercy of the Internet. There’s not an exact science to viral marketing, which makes it hard to pull off.

What to learn:

A big part of viral marketing is tapping into trending topics or trending emotions. The rest is not really a secret. It’s just combining those and hitting the right moment.

Paid Media

Paid media is any media or attention that you pay for. Paid media is a great way to promote your website and get the ball rolling on your business. Usually any type of media business will offer businesses attention for a price. The trick is choosing the right media and getting a positive return from it. 

I’ve broken paid media into three categories: search ads, display ads, and social media ads.

Search Ads

Search Ads show up when someone searches for a query. For example, if you search “shoes” – you’ll get ads for shoes. Google was the first mover here and made their billions with search ads. But now many networks from Pinterest to Twitter to Amazon and more all use search ads within their networks.

Seeing it in action: 

Search ads are anywhere — just try searching for something on Google! I searched “dentist in Atlanta” and got this… 

Again, these ads show up whenever you’re searching for a specific query on search platforms (i.e. Google).

Why it’s useful: 

The key benefit of search ads is that the searcher has intent — i.e. they’re actively looking for what you have to offer (like a dentist in Atlanta). The marketing jargon here is that you are “harvesting” demand rather than generating demand.

Why it’s tough: 

You’re paying to play, and volume and bid prices can affect your performance significantly, especially if you have budget limitations. If you’re bidding on a competitive keyword, it’s going to cost you. You’ve also got to compete with others who are bidding on high search volume, competitive keywords. 

What to learn: 

  • How Google Decides What You Pay
  • Alternative PPC Networks

Display Ads 

Display ads (AKA Banner ads) have been around since the dawn of the Internet. They’re everywhere both the Internet + within platforms (think about the banners that pop-up when you’re using an app on your smartphone).

Display ads differ from Search Ads in two main ways. First, they use images / banners. Second, they focus on interest rather than intent.

Seeing it in action: 

Display ads are EVERYWHERE. Just log into Facebook and look on the left side of your newsfeed.

With the data Facebook provides to its advertisers, they can show me ads based on what they think my interests are.

Why it’s useful: 

Displays Ads are different from Search ads because you’re targeting interest rather than intent. In our example above, I’m getting targeted with ads for software that helps small businesses, because Facebook knows I’m a small business… so they’re betting I’m interested in software that can help me manage my business.

And while Google handles most Display Ads around the Web, the big opportunity for Display Ads is on “walled gardens” like Facebook, Reddit, Pinterest, LinkedIn, Zillow, etc who all know everything about users on their network.

There are also a range of targeting options, match types, and formats depending on network and goal.

Why it’s tough: 

If you don’t know a ton about your audience (or don’t have access to that data), you’re taking a shot in the dark. Targeting interests can be way broader than targeting intent, which means your chances of getting highly qualified leads are less than what they are with search.

What to learn: 

Like social media, it pays to learn a single network. Read their manual, learn how to read analytics, and run lots of test campaigns before “scaling up” your spending.

Social Ads

Social ads are exactly what they sound like… ads on social media platforms! Facebook, Reddit, LinkedIn, Pinterest, Twitter, Snapchat, etc… they all have advertising capabilities that allow advertisers to run paid promotions on their platforms.

Seeing it in action:

Check out this ad from UNTUCKit on Pinterest:

One of our staff members uses Pinterest primarily for fashion, so her Pinterest feed includes ads based on her interest in fashion!

Why it’s useful:

Social networks have a ton of data on their users, which gives advertisers a huge opportunity to create very targeted ads based on their users interest. There’s also massive opportunities to retarget users who visit your site and bring them back to your platform.

Why it’s tough:

You’re not just learning one ad platform… you’re learning several. Each social media advertising network operates differently, has different policies, and is constantly changing. It can be easy to spread yourself, and your budget, too thin. The trick is to focus where your users are most active and you have the most data so you can get the most bang for your buck.

What to learn:

  • Advertising on Reddit
  • Advertising on LinkedIn
  • Advertising on Snapchat
  • Advertising on Pinterest
  • Advertising on Quora

Next Steps

As you can see, digital marketing is made of up so many different avenues and methods. It’s easy to get overwhelmed and feel like you have to master them all, but you really don’t.

If you’re just starting out and don’t want to spend a dime, I recommend checking out my guide on How to Promote Your Website Online for Free next.

If you’re ready to spend a little and want a step-by-step process to advertising online now that you know the different digital marketing methods, check out this guide here.

The post Types of Digital Marketing: Examples, Uses, and Resources appeared first on ShivarWeb.

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How to Start a Digital Marketing Agency with No Experience

How to Start a Digital Marketing Agency with No Experience

So you’ve got some marketing skills, and you’re wondering how to start a digital marketing agency. 

But there’s just one problem…

How do you start a digital marketing agency with no experience?

There have never been more opportunities to strike off on your own in the digital marketing space than there today. But how do you actually do it? Where do you start, and how do you scale?

The secret to starting a digital marketing agency with no experience is to have an actual strategy, grow organically as you learn, and deliberately build word of mouth with a specific type of client. It’s about taking aim vs. shooting randomly and hoping something lands.

There’s also a major misconception that starting a digital marketing agency has to mean a HUGE process that requires building a massive company and doing “all the things” and taking all the clients.

In reality, a digital marketing agency can be just…you. It’s not about the pricey software or offices or employees. It’s about determining who you help, how you help them, and then actually doing the work.

The business model of an agency is fairly straightforward. Sure, you can tinker around the edges about whether to bill by hour, by week, by task, or by project. But at its core, you are providing specialized knowledge for a fee. An agency of one and an agency of 10,000 work in basically the same way.

With that concept in mind, here’s how to start a digital marketing agency with no experience. 

1. Set Your Business Goals

Before you decide to do anything, you’ve got to do some planning. What do you want the business to actually look like? What’s the end goal? The vision? 

Starting your digital marketing agency without some sort of direction in mind is like trying to get to a new restaurant with no address and no navigation. You end up lost, taking wrong turns, and probably not having much success.

If you’ve observed the industry for any length of time, you’ll notice that agencies with conflicting goals run into trouble often. But the ones that stick to their vision do well.

Some agencies want to maximize prestige. They focus on recognizable clients who are willing to do interesting work. Some agencies want to maximize profits. They focus on boring but high growth, high opportunity clients. Some agencies want to maximize freedom / autonomy. They focus on low maintenance, consistent clients. And some agencies want to maximize business value. They focus on internal operations, cash flow, and strong branding.

There is no correct goal – except to choose a specific goal and stick to it no matter what.

There’s no one-size-fits-all approach to starting a digital marketing agency. There are big agencies, small agencies, agencies that focus on just one part of digital marketing (like search engine optimization) and full-service agencies who do everything from design and development to paid media, local marketing, and SEO. 

It’s up to you to decide who you want to serve and how you want to serve them. 

What To Consider

  • Do you want to serve local clients, or go outside of your local sphere?
  • Are you focusing on a specific industry? 
  • Do you want to offer a specific digital marketing service, or a variety of services? 
  • Do your clients need to be within a certain budget? 
  • Are there services you don’t want to offer? Niches you don’t want to serve? 

What To Avoid

  • Avoid trying to have something for everyone. You know what they say about a jack of all trades… you’re a master of none. 
  • Avoid direction hoping. Pick a direction and see it through until you have enough data and experience to make a decision on changing directions. 

2. Define Your Target Audience 

The irony of all ironies is that usually, marketers are horrible at marketing themselves, mainly because they don’t go through their own steps. 

If you’ve done any marketing before, then you know one of the first things you do as you develop your marketing strategy is get clear on your target audience. The same applies for starting your digital marketing agency. 

Once you’ve decided on who you want to serve, it’s time to dive a bit deeper. What are they struggling with? How do you help them with that problem? 

Outline the wants, needs, likes, dislikes, habits, and information of someone you think would definitely be an ideal client for your agency. Outline what their marketing needs are, what their goals are, and how you can help achieve those goals through the service(s) you’ve decided to offer. 

Don’t just armchair imagine this. Ask potential customers what they struggle with when it comes to getting the word out about their business. What do they wish they could get some help with? What do they look for in a digital marketing agency? 

Make 2 to 4 very specific personas. Remember that your initial market is not your total market. Even if you start out by targeting a very specific geographic area or a very specific customer doesn’t mean that you can’t expand. It’ll just give you more focus.

What To Consider

  • Get specific. It’s better to start small and scale (i.e. being a digital marketing agency that helps local dentists get more clients through organic search) than try to help everyone and get lost in the noise (i.e. being a general marketer who can do anything for any business). 
  • Remember that your initial market is not your total market. It just gives you focus. 

What To Avoid

  • Avoid businesses that don’t align with your overall business strategy. Sure, it’s great to get work in the beginning, but remember… pick a direction and stick to it. If you don’t offer a service, don’t offer it – even if it means turning down a little bit of money at the beginning. 
  • Personas aren’t just for marketing strategies. Have 2-4 for your own business direction so you know who to say yes to and who to say no to. 

3. Build an Online Presence

Once you have an idea of what type of agency you are, who you serve, and how you serve them, it’s time to think about how you’re going to present this information.

This means building your online presence through your website and social channels.

Setting Up Your Website

You don’t need to have a full-blown website to have a digital marketing agency. But given you’re helping people get seen online, you should have some sort of online presence.

If you are going super-lean, you can use a Facebook page, Yelp profile, or a few focus (aka “landing”) pages (more on that in a minute). But going without a decent looking website will put you behind the curve and place limitations on what you can do with your brand & marketing.

I recommend setting your own website up with a common, well known software like WordPress and hosting it on your own hosting account**. I have a simple guide to doing that from scratch here.

That route will give you a good technical foundation with fast, simple setup and access to other business tools like email and digital storage. It will also allow you to implement a customized off the shelf design – “themes.” Themes allow you to have a website that looks good enough to make a sale without spending months and lots of money on a 100% custom design. Creating a website on something like WordPress also allows you to implement a 100% custom design when that time comes.

**Note – self-hosting WordPress does have a learning curve. For a long-term website with a business that has resources, it’s worthwhile. But – there is absolutely a role for a hosted website builder for many businesses – especially if your business will focus on clients who use a specific platform (like Wix or Squarespace or Shopify). I have a guide to selecting a good website builder here.

Setting Up Focused (aka “Landing”) Pages

As I mentioned above, a few high-quality focused pages on your website can get you a long way. In addition to your Home page, About page, and Privacy page, you need landing pages to address specific needs.

When I say “landing pages” – don’t think of anything too complex or anything that you would need to A/B test. I’m simply referring to pages that visitors can land on from a search engine or an ad and find exactly what they are looking for. I like to call them Focused Pages rather than Landing pages.

Why? Here’s pro tip that few website owners will admit to: nobody cares about or even sees your homepage.

Your homepage is for people who already know you who are. For businesses in a single specific service, you can use it to “rank” for your main industry term.

Landing pages go beyond your homepage.

Landing pages are for new (or returning) visitors to land on and convert. Before you build out all your website pages, you should develop focused landing pages that sell to one or all of these buckets:

Service specific – These pages should promote your services. But, they shouldn’t be generic. You should make them either focused on the problem that your service solves (ie, no website traffic) or focused on the application of your service. For example, it’s one thing to offer “SEO” – it’s another to make websites more crawlable, more relevant, and more visible in search.

Geography / Demography specific – These pages are all about the location service & logistics of obtaining your agency’s services. Even though your work might be global, your clients’ are likely not global. They will pay for someone who understands their local market. Additionally, if you have a keen understanding of a demographic (ie, college students), then you can focus on that as well.

Industry Specific – These pages should promote your expertise within specific industries. Even though marketing principles do not differ much across industries, clients want someone who can understand their perspective. If you know more than someone else about [X] industry, you should promote that. And if you can go deeper within a niche, then do that.

Now – the magic here is combining buckets & going deeper within each bucket. Until you are big & growing, going niche is your friend. Create combinations to make extremely focused pages.

“Digital Marketing for the Travel Industry” will not bring in your first clients.

“Facebook Marketing for AirBNB Hosts in Atlanta, Georgia” absolutely will.

The goal here is to sell to people at the very bottom of the marketing funnel – the customers most likely to convert and most likely to succeed. These pages will both rank organically – and you can use them for paid ads.

What To Consider

  • Detailed content content (like a blog) can take your presence a long way. Think about future functionality you may want to have on your site so you can choose a platform that supports it and don’t have to create something from scratch once you’re ready to implement it.
  • Practice what you preach. If you’re a copywriting agency, make sure your copy is up to par. If you’re a design agency, make sure your site looks like you can actually design something.
  • You don’t have to be everywhere (i.e. Pinterest, Instagram, Twitter, WordPress, Facebook, YouTube). Pick your starting channels and expand later if need be.

What To Avoid

  • Avoid perfection. The goal is to have a online presence that shows you’re legit, but being an agency is about billable hours. Don’t spend more time working on your own presence than your clients’.

4. Get Visible (AKA Getting Leads and Clients)

Once you have a place to send people, it’s time to get some leads and clients.

Again, marketers are notoriously bad at marketing themselves. But the days of “build it and they will come” are long gone. You actually have to do something to get clients and start building your portfolio, especially if you’re starting a digital marketing agency with no experience.

Here are a few key steps to follow to get the word out about your digital marketing agency.

Word of Mouth / Referrals

Above all other marketing techniques, agencies thrive on word of mouth and referrals. In fact, many top agencies are past the point of direct response marketing. They grow exclusively on word of mouth. They know how to appeal to certain markets and what kind of performance it takes to get further referrals.

The focus of your landing pages will help word of mouth since you’ll develop a simple, straightforward reputation.

In order to get referrals, you’ve got to get clients to back up your reputation. Which brings me to…

Direct Outreach

Also known as hustlin’. This consists of all the tedious and tough pitching that you know you need to do… but don’t want to do.

Now, it doesn’t mean spamming. It means going directly to your market and doing appropriate outreach.

It means emailing and Facebook messaging people that you know might be interested in your marketing services (or know others who might be). And sending them to your landing pages to learn more about your agency or hopping on a call with them to talk about how you can help them. And again, the focus of your landing pages will help make word of mouth simpler. You’ll stand out when people remember you as “the [X] marketer for [Y] industry in [Z] city.

It means helping within industry forums. I got my first handful of web design clients after helping people on the WordPress.org support forums. I got my first ecommerce client after helping in the Shopify forums. I never pitched anyone directly, but this type of manual, hand-on work counts as direct outreach.

When you’re just starting out with no experience, direct outreach is one of the most effective ways to get clients quickly (which you can then turn into referrals).

Tap into your existing network, look for projects that you can knock out of the park, and continue to get your name out there without having to spend money on ads or wait for your inbound strategy to grow (more on that in a minute).

Check out this case study or this post for even more detail on how to use direct outreach.

Paid Traffic

Yes, it’s true — Google Ads and Facebook can be expensive for a good return on investment, especially for the close to converting keywords that you should try to buy.

But if your serious about building a long-term marketing strategy for your digital marketing agency, then your goal is a bit different when using paid traffic.

You are buying data. Lots of data.

You should be doing a few things with your new traffic.

  • Look at what keywords are driving the best leads. Google Ads & Facebook give you this information. Try using modified broad match for your keywords. Many times customers are using a wider variety of keywords than you’d guess.
  • Run your ads very focused on geography, especially if you’re a local agency. If you have a landing page for a neighborhood, set up a campaign for that area.
  • Look at what landing pages are driving sales & calls.
  • Look at what areas are driving sales.
  • Test ad copy and figure out the right messaging. You can use this data to inform any print or display campaigns..
  • On Facebook, you can get *really* specific with your audiences. Do that. Create an audience of 100 who you *know* would be perfect. Make sure they know about you. Use the campaign to warm up any direct pitch.

Organic Search (SEO) Traffic

Organic traffic (SEO) still might not be the best next channel to pursue after paid traffic. There’s a great big wide world of paid and organic traffic sources, and if you’re working on building a portfolio and just get some experience, this is going to take awhile.

And yet, if you’re playing the long game, setting up your SEO strategy now can have huge payoffs in the end.

Google processes more than 3.5 billion queries per day. And for most queries, most of the clicks go to an organic result. And you’ll know from your Ads campaigns that clicks for competitive keywords can be quite expensive. That’s a cost you don’t have to pay if you rank in the organic results.

So I won’t hide my enthusiasm for SEO. It’s my specialty and is the giant battleship that will keep on going once it’s headed in the right direction.

When you are setting your marketing strategy for your digital marketing agency, you just have to know what it takes to get organic traffic and what it will take on your part to get it done.

Often you’ll just need a handful of really useful posts to prove your expertise. Don’t go after generic topics. Show off your specialty. Do a tutorial on tools that you know your audience is trying to use. Write about an issue that you know everyone is dealing with.

What To Consider

  • Your first goal when you’re starting an agency is to get clients. Billable hours drive everything (and is what will enable you to invest in other marketing efforts).
  • Some of your best leads can be in your own circle. Don’t discount the network you already have.
  • No one will know about your business if you don’t tell anyone about your business. You don’t need fancy business cards, a beautiful website, or even some elaborate marketing funnel. You DO need to tell people what you do.
  • You do have to walk the walk, but you don’t have to rely on your own area to build your business. If you do SEO and you choose not to use SEO to generate leads, that’s fine — but be prepared to speak to that with potential clients.

What To Avoid

  • Avoid being a generalist. Yes you need clients, yes you need revenue — but remember the business strategy you set upfront.
  • Avoid adding additional work without increasing the scope to “win” a client. If clients want additional services and you offer them, great! Let them know how that changes your fees. Earn respect with results, not with price or perceived responsiveness.

5. Define Your Growth Plan

Building a digital marketing agency doesn’t mean you have to become the next big company doing Super Bowl commercials. As I mentioned before, a digital marketing agency can be an agency of one.

You should however, have an idea of how you’d like to grow. Being a one-person company still doesn’t mean you have to do everything yourself. ShivarWeb is made up of exactly 1 person, Nate Shivar, but several amazing contractors help shoulder specific responsibilities. Employees are great once you have a solid book of recurring contracts, but contractors can help you bridge any gap.

As you start to grow, think about the teams, systems, and deliverables you want to have in place to help support your clients.

For your team, would bringing on a full-time copywriter help you sign two more clients? Could you outsource design work or administrative tasks that take up your time?

For your systems, do you have a written system for new clients? Even if you are solo, you need to have a written system that clients pass through. It should be something that you can set out in a contract. You can (and should) find examples for Master Service Agreements (MSAs) & Statements of Work (SoW’s) to build of of. Make sure you have an internal project management system – even if it just lives in a Google Sheet.

For your deliverables, do you have a way to show value to your clients? Do you have a way to gather feedback from them. If you are an SEO, then written audits, keyword maps, and written outreach & content strategies will help make the “magic” of SEO real for your clients. It goes the same for every type of marketing. What format will you use? Who can you talk to within the industry to get a base understanding?

To be honest, this section is the biggest reason to do some short stint with an already established agency. I worked for Nebo Agency for a little over 2 years, and learned more than I could have learned on my own in 10. But working for an agency is not required. You just need to do a bit more thinking & planning.

Doing some advanced planning here will help you scale faster and easier than waiting to figure it out when the workload becomes too much.

What To Consider

  • There are certain tasks only you can do. What are those? Keep your focus there.
  • A bigger team doesn’t necessarily mean a better agency. Some of the best marketers I know run with a very lean crew.
  • Think back to your business vision. Do you have services you want to provide but YOU can’t do? Are there people you can hire that can cover a few different areas (i.e. a writer with graphic design experience)

What To Avoid

  • Avoid getting caught in the weeds. You can’t make any money if you’re sitting in your inbox for five hours a day.
  • Avoid thinking of outsourcing as an expense. Crunch your numbers and think value and reinvestment.
  • Avoid going the “cheap” route when hiring help. You get what you pay for.
  • Charge what you are worth. If you are making your clients money, then charge what you are worth…and make them even more money!

Conclusion & Next Steps

Starting a digital marketing agency with no experience doesn’t have to be a daunting process full of questions, unknowns, and hurdles.

It does require that you clearly understand what you want out of your agency, who you’re going to help, and how you’re going to help them.

If you are trying to start a digital marketing agency, follow the process and you’ll be all set!

The post How to Start a Digital Marketing Agency with No Experience appeared first on ShivarWeb.

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Zoho Sites Website Builder Review: Pros, Cons, and Alternatives

Zoho Website Builder

Zoho is a software company that has a suite of products designed to help business owners get their businesses up and running online. Their website builder, Zoho Sites, is an all-inclusive website builder, which means it includes everything you need to create your site (from the builder itself to the hosting).

See Zoho’s Current Plans & Pricing

Recently, I gave Zoho’s website builder a try for a full Zoho Sites Website Builder review. But before I get into the pros and cons of my review, let’s dive into an overview about tools to build a website.

There are so many considerations to take into account when choosing a website builder — and really, there are a thousand ways to get what you want in the end in terms of functionality, convenience, pricing, etc. The thing to remember is: whether you’re building a simple personal website or running a business, the way you build your site has a lot of consequences.

In the long-term, it affects your versatility, functionality, and, of course, your brand. In the short-term, it can certainly add/take away a lot of headaches. That said, just like choosing a physical house or office, there is no such thing as an absolute “best” or “top” choice. There’s only the right choice relative to your goals, experience, and circumstances.

What Is Zoho Sites?

On the wide spectrum of website building solutions, Zoho Sites lives on the end that is all-inclusive and provides everything you need to get started and grow your website. It contrasts with solutions where you buy, install, and manage all the “pieces” of your website separately.

Using Zoho is sort of like leasing and customizing an apartment in a really classy development instead of buying and owning your own house. You’re still in control of decor, cleaning, and everything living-wise – but you leave the construction, plumbing, security, and infrastructure to the property owner. That point is key because there’s usually a direct tradeoff between convenience and control.

Everything may fit together just right with a website builder like Zoho, but that may or may not be what you’re looking for.

As far as competition, Zoho Sites competes with all-inclusive website builders like GoDaddy, Wix, Squarespace, Jimdo, Yahoo!, Strikingly, and WordPress.com.

Compared to their direct competition, they focus on ease of use and integration with their plethora of Zoho products. Zoho offers several website templates you can customize with no coding or design experience required, and also gives you the opportunity to integrate with their marketing and optimization tools.

One other quick aside – a disclosure – I receive referral fees from all the companies mentioned in this post. My opinions & research are based on my experiences as either a paying customer or consultant to a paying customer.

Pros of Using Zoho Sites Website Builder

Here’s what I found to be the pros of using the Zoho Sites website builder — not just in comparison to direct competitors like GoDaddy and Wix, but as an overall website solution.

Easy Sign Up Process, Onboarding, + Free Trial

One of the biggest pros of using Zoho Sites is how easy it is to get up and running on the platform. It’s a few basic steps of entering your information, picking a theme, and then you’re in.

Zoho also makes it incredibly easy once you’re inside the platform. Their onboarding process (AKA the information they give you to get you up and running and actually using the software) is very straightforward.

They walk you through a step-by-step tutorial of how to customize your website as soon as you choose a theme.

The entire process makes it easy to get your website up and customized in a matter of minutes, even if you have no online experience.

Zoho also offers a 15-day free trial when you sign up, and they don’t require a credit card to use it. Most software providers offer a “test run” of their products, but it comes with caveats. You either have to choose a plan upfront and enter your card info to be automatically charged when the trail is over, or have limitations on your features, or both. 

Zoho allows you to truly test out their platform for 15 days before you make a decision — no strings attached.*

*Note – so technically, you’d have to sign up for some of their product integrations if you want to implement them in the free plan. I still consider it no strings attached, because you get all of the basic functionality / inclusions in the free trial.

Template Design / Functionality

When I’m looking at all inclusive website builders, I want to be sure I look at both the templates’ design and functionality to get an accurate picture of what the builder can do.

Zoho also offers a wide selection of template designs that are responsive (AKA they look good on a mobile device, tablet, and computer). They have a lot of variable designs that you can use as the foundation of your website.

Once you choose a template, you can customize it to your brand. Zoho is what’s known as a “drag and drop” editor, where you can “drag” premade sections and “drop” them on your page. It makes customizing your site simple, straightforward, and fast.

With Zoho, can customize the styles on the page (like fonts and colors), as well as the individual sections, and you can add new elements to a section layout. However, you can’t create a new section from scratch using the drag and drop editor.

You can, however, customize your template using the CSS and HTML editor, which is a big benefit if you have coding experience but want to use a template as a starting point.

All in all, Zoho’s Website Builder has a great balance of convenience and control in terms of template design, which is a big plus for an all-inclusive website builder.

Some Product Integration

Another thing that makes Zoho’s Website Builder unique is their product integrations. Zoho has their own CRM, Marketing, and Analytics products, and these integrations are easily accessible in the site builder.

Zoho-Integration-CRM

One thing to note — these additional integrations / functionality are all part of paid plans (more on that in a bit).

This isn’t necessarily a con, but it is something to pay attention to… especially because you can find a lot of this functionality for less with other website builders (particularly if you went the self-hosted WordPress route).

Cons

Of course, no review would be complete without looking at the downsides. Every piece of software will have complaints. Let’s look at the specific cons I found with using Zoho Sites as your website builder.

Pricing + Plans

While Zoho is fairly easy and convenient for DIYers and business owners, they do leave a lot to be desired when it comes to pricing. All of their plans come with some sort of limitation, whether it be pages, storage, or even the number of forms you can have on a site.

zoho pricing and limits

It’s also worth noting that Zoho doesn’t offer a free plan. There’s a free trial, which lasts for 15 days, but if you want to continue on with their service, you have to choose from one of the paid plans.

Again, this isn’t necessarily a “con”, but if you’re looking for a website builder for a short-term project, you can probably find a builder with similar features who offers a standard free plan (ie, Wix or Weebly).

Limited Feature Set – Technical

Technical limitations are features that you don’t know that you want until you want them, and then you find out you can’t have them.

These are things like integrations with Facebook, Pinterest, Twitter, Google Ads, social sharing options, blogging, and a whole host of every intermediate to advanced marketing tools on the internet.

Now, as I mentioned above, Zoho does include some product integration that’s built-in (like their CRM) or can be added on (like their MarketingHub). But when it comes to outside integrations, Zoho is fairly limited.

For example, let’s take a look at their apps:

There isn’t much to built-in from an integration perspective outside of what Zoho offers in their product suite, and even then, there’s not a ton of clarity around what these features actually are or do.

Now, you could add your own integrations through code snippets. However, if you want something that you can easily “plug in” to your site and have it just work without you messing with code, then Zoho leaves a lot to be desired.

Zoho Review Conclusion

Zoho makes getting your website up and running simple and fast, and they also offer substantial customization options for more experienced website builders through their HTML and CSS editing.

See Zoho’s current pricing plans here.

However, like most all-inclusive website builders, there does come a point where there’s a tradeoff between convenience and control, especially when you factor in price. Zoho’s pricing leaves something to be desired, especially when you get into the higher priced plans and take into account the technical limitations, even with the higher priced options. If you’re looking for something that offers more control and scalability, you’re better off elsewhere.

Not sure Zoho fits your needs? Check out my quiz to find what the best website builder is for you based on your preferences.

The post Zoho Sites Website Builder Review: Pros, Cons, and Alternatives appeared first on ShivarWeb.

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Strikingly Website Builder Review: Pros, Cons, and Alternatives

Strikingly Website Builder Review_ Pros, Cons, and Alternatives

Strikingly is an all-inclusive website builder that’s tailored to helping entrepreneurs get up and running online quickly and easily. They’re platform requires zero code or design skills, meaning even those with no website experience can create a good-looking site in minutes.

See Strikingly’s Current Plans & Pricing

Recently, I gave Strikingly a try for a full Strikingly Website Builder review. But before I get into the pros and cons of my review, let’s dive into an overview about tools to build a website.

There are so many considerations to take into account when choosing a website builder — and really, there are a thousand ways to get what you want in the end in terms of functionality, convenience, pricing, etc. The thing to remember is: whether you’re building a simple personal website or running a business, the way you build your site has a lot of consequences.

In the long-term, it affects your versatility, functionality, and, of course, your brand. In the short-term, it can certainly add/take away a lot of headaches. That said, just like choosing a physical house or office, there is no such thing as an absolute “best” or “top” choice. There’s only the right choice relative to your goals, experience, and circumstances.

What Is Strikingly Website Builder?

On the wide spectrum of website building solutions, Strikingly lives on the end that is all-inclusive and provides everything you need to get started and grow your website. It contrasts with solutions where you buy, install, and manage all the “pieces” of your website separately.

Using Strikingly is sort of like leasing and customizing an apartment in a really classy development instead of buying and owning your own house. You’re still in control of decor, cleaning, and everything living-wise – but you leave the construction, plumbing, security, and infrastructure to the property owner. That point is key because there’s usually a direct tradeoff between convenience and control.

Everything may fit together just right with a website builder like Strikingly, but that may or may not be what you’re looking for.

As far as competition, Strikingly competes with all-inclusive website builders like GoDaddy, Wix, Squarespace, Jimdo, Yahoo!, and WordPress.com  (and Shopify for online stores).

Compared to their direct competition, they focus on speed and ease of use. Strikingly offers several website templates you can customize with no coding or design experience required (more on that in a bit).

One other quick aside – a disclosure – I receive referral fees from all the companies mentioned in this post. My opinions & research are based on my experiences as either a paying customer or consultant to a paying customer.

Pros of Using Strikingly Website Builder

Here’s what I found to be the pros of using Strikingly website builder — not just in comparison to direct competitors like GoDaddy and Wix, but as an overall website solution.

Straightforward Sign Up Process

One of the biggest pros of using Strikingly is how easy it is to get up and running on the platform. It’s basically just two steps — enter your information, pick your theme, and you’re in!

Strikingly sign up process

This is great for DIYers who want to get up and running as quickly as possible without the hassle of creating a detailed account, selecting a niche, etc.

Template Design / Functionality

Strikingly also offers a wide selection of template designs that are responsive (AKA they look good on a mobile device, tablet, and computer). There are a wide variety of options to choose from, and Strikingly has them broken down by niche, so you can find a template that includes the functionality your business may need.

Now, Strikingly isn’t technically drag-and-drop (where you choose from premade sections and “drop” those onto your page), but it is fairy intuitive to use. You can customize the styles on the page (like fonts and colors), and you can add premade sections and blocks, but you don’t get the ability to add elements willy nilly.

The whole setup is like painting by numbers.

There are obvious drawbacks to this setup, which I will cover in the disadvantages, but it is a real advantage to having limited but accessible design options. It makes Strikingly a great option for entrepreneurs/ DIY-ers who want a website that looks professionally designed without having to hire someone to build something custom or spend much time tweaking the design themselves.

Free Trial + Free Plan

Another benefit Strikingly is their 14-day free trial and free plan.

Strikingly allows you to trial any plan (even their highest-tiered option!) for 14 days before committing. This is great for DIYers who want to give a plan a test drive before committing.

They also offer a free plan, which includes a fair amount of features when compared to competitors, such as unlimited sites and limited ecommerce functionality.

There are some cons with the free plan, such as limited storage, limited pages, having to use a subdomain (ex: yourname.strikingly.com), and extremely limited integrations — but if you’re looking for a simple site for a short-term project, this could be a solid option.

Some Product Integration

While limited, Strikingly does offer some product integration, such as ecommerce functionality and apps in their app store (which give you the ability to add maps, forms, and other functionality to your site).

product integrations in Strikingly

You can also add on custom email for an additional $25/year. One thing to note — these additional integrations / functionality are all part of paid plans. This isn’t necessarily a con, but it is something to pay attention to… especially because you can find a lot of this functionality for less with other website builders (particularly if you went the self-hosted WordPress route).

Cons

Of course, no review would be complete without looking at the downsides. Every piece of software will have complaints. Let’s look at the specific cons I found with using Strikingly as your website builder.

Pricing + Plans

While Strikingly is fairly easy and convenient for DIYers and small businesses, they do leave a lot to be desired when it comes to pricing. All of their plans come with some sort of limitation, whether it be domains, the number of “pro” sites you can publish, or even storage.

Strikingly pricing plans

You also can’t access the VIP plan on the monthly payment option. Again, this isn’t inherently a con… unless you need the VIP features and want to pay monthly. Then you’re out of luck. The price also changes based on how long you commit to, which is a pro if you’re looking for a long-term solution, and a con if you’re looking for a short-term solution.

Limited Feature Set – Design

With any technology product, there is almost always a trade-off between convenience and control (think Android vs. iOS)

And you can really see this trade-off with the Strikingly website builder. The convenience of their design setup is great. It’s straightforward and fast, and puts your focus on getting your content into a premade template. You can add pages and sections based on your specific needs, but for the most part, it’s got everything you need.

However, if you want to go anywhere beyond the basics of design, you are limited with the builder. You can’t add anything within the premade sections, you can’t create your own sections, and the elements you can change on the overall template are fairly limited.

If your website is growing, or becoming a bigger part of your business, the design limitations can be crippling. And unlike other website builders that attempt to solve this issue through apps, extensions, or access to the website code or HTML, there is no outlet for a Strikingly website builder website. You can embed HTML/CSS/Javascript with a pro plan, but you can’t manipulate the actual template you’re provided with.

Limited Feature Set – Technical

The limitations on design also bleed over into technical limitations.

Technical limitations are features that you don’t know that you want until you want them, and then you find out you can’t have them.

These are things like integrations with Facebook, Pinterest, Twitter, Google Ads, social sharing options, blogging, and a whole host of every intermediate to advanced marketing tools on the internet. Now, as I mentioned above, Strikingly does give some integrations, like DNS / hosting services and email for an additional payment. They also allow you to insert code into the header of your website for things like analytics tracking (but only on Pro plans).

However, there are a ton of technical features that Strikingly doesn’t provide or that are extremely limited.

For example, let’s look at Strikingly’s SEO features. I can edit the site title, description, and add a category and social share image. But aside from that, I’m pretty locked in to what I have. There’s no options for Schema, Open Graph settings, etc. – much less highly advanced options.

Even the additional add-on products / integrations are limited. There’s not much to address marketing your site, aside from adding code for Google Analytics and Facebook Analytics or putting code into the header of your website, which again, is only available for Pro plans.

Ultimately, Strikingly leaves much to be desired when it comes to product integrations and additional technical features that can help you better market your website.

Strikingly Review Conclusion

Strikingly makes getting your website up and running simple and fast, which makes it a great choice for DIYers who want a quick and easy way to build a nice website without the hassle of getting into the code or having something custom made.

Check out Strikingly’s plans here.

However, like most all-inclusive website builders, there does come a point where there’s a tradeoff between convenience and control, especially when you factor in price. Strikingly pricing leaves something to be desired, especially when you get into the higher priced plans and take into account the technical limitations, even with the higher priced options. If you’re looking for something that offers more control and scalability, you’re better off elsewhere.

Not sure Strikingly fits your needs? Check out my quiz to find what the best website builder is for you based on your preferences.

The post Strikingly Website Builder Review: Pros, Cons, and Alternatives appeared first on ShivarWeb.

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